Turkish Airlines are the flag carrying airline of Turkey. They fly to more than 290 global destinations with their fleet of 334 aircraft. They fly to more countries than any other airline, with 115 on their destination list, and fly to more countries from one airport than any other European airline. They're a member of the Star Alliance group, and are based at Atatürk Airport in Istanbul. In 2016 they won the Skytrax award for “Best Airline in Europe” for the sixth year running. As most of their long-haul flights include a stopover in Istanbul, Turkish Airlines offer tours to passengers with a wait of six hours or longer. Called Touristanbul, the program includes a trip around the city's most important sights. Much better than hanging out in the airport.
Information correct as of March 2017
How to check in
You can check in online, at the airport counter, or at a self-service kiosk. If you're checking in at the airport it's recommended that you check in at least one hour before your domestic flight, and two hours before an international one. Online check in is available from 24 hours before departure until 90 minutes beforehand. The kiosks are only available at certain airports, and only to passengers holding an e-ticket.
In economy class you can expect a seat pitch of 31 to 34 inches (this is the distance between your chair and the one in front). Seat width is 17 to 18 inches. In business class the seat pitch is a much more roomy 61 inches, with a seat width of 21 inches. If you're flying in economy class you can pre-book a standard seat for free, or pay extra for an exit row seat with extra legroom. Business class passengers can choose any seat free of charge. The exception is AnadoluJet flights, in which all pre-booked seats need to be paid for. Middle seats are cheapest.
Ticket service fees are payable on international and domestic flights departing from Turkey.
Service on board
Turkish Airlines flights have two classes, Economy and Business Class. In Economy, a complimentary meal is included in your ticket price. Usually these are based on Turkish and global dishes, with a sandwich and Turkish mezze served on domestic routes. Special meals based on different dietary requirements are available for pre-order. Business class meals are served on porcelain plates. Business class passengers are also given a welcome drink upon boarding. In-flight entertainment is provided, either on a communal screen or a seat-back on-demand set.
Turkish Airlines was the 20th most punctual airline in the world during 2016. Their average delay is just under 15 minutes.
Baggage Allowances and Fees
For Turkish Airlines cabin baggage rules, read our big guide to cabin luggage. We've listed hold luggage rules in the table below. Note that the figures in the table apply to the majority of international routes. Always double check your fare terms and conditions before packing.
Turkish Airlines hold luggage allowance: size, weight and fees
Hold baggage size: Not specified
Hold luggage weight allowance:Economy: 20kg. Business: 30kg. Infant: 10kg plus a collapsible buggy or pram measuring 115cm
Number of hold bags allowed: As many as necessary
Cost of hold luggage: Varies on zones travelled.
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