Qatar Airways are the flag carrying airline of Qatar. They're well-known for offering a lavish and luxurious service. In 2016 they won numerous awards including the Skytrax award for best business class, and Best Airline in the World from AirHelp Worldwide. Qatar Airways link more than 150 global destinations from their hub at Hamad International Airport with their fleet of over 180 aircraft. From the UK, Qatar Airways are a popular choice for long-haul flights to Africa, Asia, Australia, and New Zealand with a short layover in Doha. They also fly to destinations in Europe, North and South America, and the Middle East. They were the first Gulf airline to sign with one of the main airline alliances when they joined Oneworld in 2013. Their frequent-flyer programme is the Qatar Airways Privilege Club (or Qmiles for short). Qatar Airways is fully owned by the Qatari government.
Qatar Airways currently offer flights to Doha from three British airports: Edinburgh, Birmingham, and London Heathrow. From Doha you can pick up a connecting flight to any of Qatar Airways' other destinations.
Information correct as of March 2017
How to check in
Qatar Airways check in options include online, via mobile or at the airport. If you check in online you'll receive a 10% discount voucher to use at Qatar Duty Free. Online check-in is open from 48 hours until 90 minutes before departure. If you're flying to or from the USA or from Doha, check in opens 24 hours before departure. Qatar Airways have an app which you can use to check in. It's available on Android and iOS. Airport check in is free of charge, and typically opens three hours before departure and closes one hour before. You'll need your passport, visa (if applicable) and booking confirmation on hand if you're checking in at the airport.
Seat pitch (distance between your seat and the one in front) ranges from 31 to 33 inches in economy class, with a seat width of 17 to 18 inches. In business class, seats usually have 60 inches although it can be as much as 78 inches on some flights. First class passengers can stretch out with a seat pitch of 78 to 83 inches.
Qatar Airways don't currently levy fees for online booking. A small admin fee will apply if you book your flight through the call centre. Cancellation and no-show fees also apply.
Service on board
Qatar Airways offer a luxurious on-board service with plenty of Middle Eastern hospitality. In economy class you can enjoy wider-than-average seats and a complimentary amenity kit with lip balm, an eye mask, a dental kit, socks and ear plugs. Each seat has its own on-demand entertainment system, with up to three thousand films, TV shows, and radio programs to choose from. Parents travelling with small children can pre-order in-flight toys and games to keep little ones entertained, including Guess Who? and Monopoly. The in-air mobile service means you can send text messages while you're up in the air, and many aircraft also have Wi-Fi. Complimentary meals are served in all classes, but if you book a premium ticket you can enjoy a meal designed by world class chef Nobu Matsuhisa.
Qatar Airways were the most punctual airline flying the London to Doha route in 2015 and 2016.
Baggage Allowances and Fees
You'll find information about cabin baggage on Qatar Airways in our guide to hand baggage restrictions. For Qatar Airways hold luggage requirements, see our table below. Note that this applies to the majority of routes. Consult your ticket details for flights to and from Canada, the USA, Argentina, Brazil, and Africa. Baggage allowances are also different for flights from Brazil to Argentina, and Doha to Casablanca.
Qatar Airways hold luggage allowance: size, weight and fees
Hold baggage size: 300cm maximum (l x w x h)
Hold luggage weight allowance:Economy: 30kg. Business: 40kg. First: 50kg
Number of hold bags allowed: Not specified
Cost of hold luggage: Varies depending on route.
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