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Travel on your terms with flexible flights

It’s time to be together again. If you are planning holidays now and into the new year, flexible bookings might be just what you need to explore the world, effortlessly and easily. Flexible booking allows changes or cancellations when unexpected things happen.

Many airlines are offering travellers fee-free flight changes or cancellations, but the rules may vary from airline to airline. Here’s information that can help explain flexible flights and how to book them.


Flexible flights FAQs

Broadly speaking, a flexible flight ticket is one you can change or even cancel without paying a fee. These ticket policies differ between airlines. Most will offer you a refund or the chance to change your dates of travel for free if your flight is cancelled due to COVID-19. Some airlines will let you change your dates of travel if you choose to for other reasons, either for free, or by paying the fare difference. 

As a result of the COVID-19 pandemic, most popular airlines (including Emirates and British Airlines) expanded their flight change policies to increase flexibility. If you’d like to take advantage of travelling with fee-free changes and cancellations, we’d recommend you book soon. With travel becoming easy once more, they’ll be scaling back again throughout 2022.

You need to set a date when you book most flights. However, if you buy a flexible ticket, you can move the flight date and time until the ticket’s validity period ends.

Whilst tickets with flexible policies still have a set departure date that could be subject to change depending on circumstances, open tickets have historically been flight tickets with a set departure date but a flexible return date

Yes. In the midst of the pandemic when restrictions were constantly in flux, some airlines allowed changes days before the flight departed. These kinds of tickets could still be valid – just check each airline’s policy and terms carefully before you book.

Yes, you can. Some airlines may also offer changes or cancellations on both legs of a flight with a stopover. Just check each airline’s policy carefully before you book.


Airlines offering flexible flight tickets 

Ticket policies differ between airlines. Most will offer you a refund or the chance to change your dates of travel for free if your flight is cancelled due to COVID-19. Some airlines will let you change your dates of travel if you choose to for other reasons, either for free, or by paying the fare difference. 

Here are a few major airline’s current policies. 

Airline Airline Policy
British AirwaysBritish Airways allow you to change your dates or destination if you need to, with no added fees. If your flight is cancelled, or you decide not to fly, can also cancel and claim a voucher to the value of your booking to use for a new trip up until 30 September 2023.  

Book before: 31 August 2022
easyJetEasyJet offer a refund guarantee for flights and holidays that are cancelled or impacted by COVID-19 travel bans or enforced hotel quarantine. 
 
You can also change your flights free of charge up to 28 days before departure.

Book before: 31 March 2022
RyanAirRyanair offer a FlexiPlus add-on, which allows you to change your flight dat, time, destination or departure airport at no extra cost.
Jet2You’ll get a full refund within 14 days of any flight cancellation due to COVID-19.
 
If travel restrictions prevent you from taking your trip, or you need self-isolate due to COVID-19, you can postpone your trip for free too. 
EmiratesAll Emirates flights booked from 1 April 2021 are flexible, meaning you can change your travel dates free of charge.

The window in which you can select your new dates differs depending on when you originally booked your flight, but is up to 36 months from booking. 

Book before: 31 May 2022
TUIIf your TUI booking is cancelled due to closed borders or a change to government travel restrictions, you can change the dates for free, or get a full refund.

These perks also apply if you or any member of your travel party need to self-isolate, or test positive for COVID-19. You can also change your TUI flights, hotels or packages with no fees if you’re due to travel between 1 December 2021 and 30 April 2022.

How to book flexible travel in 2022

  • Once you’ve found your flight, check the policy on the airline’s website before you book. You may well find they are still offering flexible, changeable or refundable fares free of charge.
  • If not, consider a higher cabin class, or look to see if you can add extra flexibility. Despite the news of blanket flexible polices being reversed this year, many airlines still offer changeable tickets for an extra fee.
  • Flexible travel doesn’t stop at flights. You can book hotels and car hire with us, then amend later, too. Just hit the ‘Free cancellation’ filter option when you search on our website or app.
  • Consider travel insurance with COVID-19 cover. It means your money is safe if COVID-19 disrupts your holiday plans, and is available at the checkout when you book your flights with us. 



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