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Garuda Indonesia flights

Garuda Indonesia is the national airline of Indonesia. The airline’s name, Garuda, is the name of a holy bird of the Hinduism religion. Garuda Indonesia’s base is at Soekarno–Hatta International Airport in Tangerang, near Jakarta

Garuda Indonesia offers flights throughout Indonesia and worldwide. Popular global destinations include Sydney, Melbourne, Osaka, Kuala Lumpur, and Beijing. Garduda Indonesia also offers direct flights to and from London Heathrow and indirect flights to London Gatwick.

Garuda Indonesia is a member of SkyTeam and the first Indonesian airline to join. Through the SkyTeam partnership, Garuda Indonesia offer flights to more than one thousand destinations worldwide (including to and from Manchester Airport).

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In 2014, Skytrax rated Garuda Indonesia as a 5-star airline and In 2016 they presented Garuda Indonesia with the reward for "The Most Loved Airline", with score of 85% customer satisfaction. In the same year, Garuda Indonesia was awarded with "The World's Best Cabin Crew" by Skytrax for the third consecutive year in a row. Not bad.

<P>Garuda Indonesia’s loyalty program, GarduaMiles, allows you to earn points when you fly with Garuda Indonesia or its partner airlines. Your points can be used to reduce the cost of a ticket or to upgrade. </P>

Why fly Garuda Indonesia

How to check in

You can check in to your Garuda Indonesia flight at the airport, online, using a smartphone app, or over the telephone. If you’re checking in at the airport, you should check in no later than 1 hour for domestic flights and no later than 2 hours for international flights. For most international flights, such as those between London and Indonesia, the check-in desk opens 3 hours before the flight departure time. At Heathrow Airport, Garuda Indonesia operates from Terminal 3. Web-check in allows you to check in for your flight using Garuda Indonesia’s website. Their app is available for Android and iOS devices. Mobile check-in is available from 24 hours until 4 hours before the flight departure time. Alternatively, you can check in by phoning a Garuda Indonesia call centre.

Seating

Garuda Indonesia uses Boeing 777-300ERs for its flights from London Heathrow to Jakarta. In Economy, the seats have a seat pitch (the distance between your seat and the seat in front) of 32 inches and a width of 17 inches. In Executive, the seats have a pitch of 73 inches and a width of 19 inches.

Booking fees

Garuda Indonesia does not charge additional booking fees. For some services, such as extra legroom, an additional fee may apply.

Service on board

Garuda Indonesia flights have personal monitors at every seat, so you can watch the latest movies, listen to music, or track your flight progress. In-flight meals are also served onboard Garuda Indonesia flights, with a menu featuring Indonesian, Western, and Asian dishes.

Punctuality

In 2011, the Indonesian Department of Transport published a report looking into the punctuality of the six major Indonesian airlines offering domestic flights. Garuda Indonesia was rated as the most punctual, with an 87 on-time-percentage score.

Baggage allowances and fees

Garuda Indonesia hand luggage allowance: size, weight and fees

Cabin bag size: 56m x 36cm x 23cm.

Hand luggage weight allowance:7kg per piece

Number of hand luggage pieces allowed: One piece.

Cost to check in oversized luggage: ~17 per kg, Costs vary depending on region.

Garuda Indonesia hold luggage allowance: size, weight and fees

Hold baggage size: -

Hold luggage weight allowance: (international flights) Economy: 30kg. Business: 40kg. First: 50kg.

Number of hold bags allowed:Can be spread over multiple bags.

Cost of Garuda Indonesia hold luggage: From £17 per kilo, varies depending on route.

Garuda Indonesia

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