Your travel insurance questions, answered

Everything you need to know about travel insurance.

Considering your travel insurance options? We’ll answer all your travel insurance questions, to help you get the right cover for your next trip. From what travel insurance covers to when to buy it, you’ll find out all you need to know, so you can travel in confidence the next time you head abroad.

What is travel insurance?

Protecting your trip from the unexpected

Having the right travel insurance in place gives you essential protection and safeguards you against unforeseen events that can disrupt your trip. From medical emergencies and lost luggage to cancelled flights, a good policy can help minimise financial losses and offer essential support when you need it most. It’s a small price to pay for peace of mind.

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Understanding travel insurance

Everything you need to know

Let’s look at some common travel insurance questions, so you’re armed with the essential information before deciding on the right policy for you. We’ll look at what travel insurance covers and important need-to-knows including when to buy it and what to do if you’re travelling to multiple destinations.

What does travel insurance cover?

Essential protection for your journey

Travel insurance policies vary, but typically cover medical expenses if you’re injured or fall ill abroad and repatriation costs to get you back to the UK in a medical emergency. Policies usually cover lost or stolen belongings and cancellation costs due to unforeseen circumstances. Make sure you check your policy details for specifics.

How can I get travel insurance?

Finding the right policy for you

There are plenty of online providers that offer travel insurance policies with varying levels of cover. First, consider where you’re travelling to and any activities you’re planning on doing on your trip to make sure you choose the right cover.

Does travel insurance cover cancelled flights?

Cancelled flight cover explained

Travel insurance may cover flight cancellations in certain situations, such as airline strikes or adverse weather, depending on your policy. However, exclusions often apply, particularly for events linked to conflict, government travel restrictions or airspace closures. Always check your policy wording carefully.

Do you need travel insurance for Europe?

European travel considerations

While a GHIC card ensures you have access to healthcare in the European Economic Area (EEA), it doesn’t cover everything you need for your trip. With travel insurance, you’ll also be covered for things like repatriation, lost belongings and cancelled flights.

Travel insurance for multiple destinations

Covering multi-stop trips

If you’re travelling to multiple countries on the same trip, you’ll need a travel insurance policy that covers you for all of your destinations. And when holidaying more than once in a year, choose an annual multi-trip policy. This means you’ll be covered for multiple trips within a 12-month period.

What to look for in a travel insurance policy

Key features to consider

When deciding on the right policy for you, it’s important to consider factors like coverage amounts, cover for pre-existing conditions, excess levels and 24/7 emergency assistance. You’ll also need to think about any activities you plan to do on your trip – you may need extra cover for winter sports or extreme sports. If you’re going on a cruise, you may need cruise insurance too.

When should you buy travel insurance?

Securing your trip early

It’s best to buy travel insurance as soon as you book your trip. This means you’re covered straightaway for any unforeseen events that could impact your travel plans.

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Travel insurance for families

Protecting your loved ones

With a family travel insurance policy, you’ll have a convenient way to cover everyone travelling together. Just remember to check for age limits and specific cover for children to make sure you get the right policy for your family.

Pre-existing medical conditions and travel insurance

Declaring your health conditions

It’s super important to declare all pre-existing medical conditions when you buy travel insurance – these are conditions you already have when you take out the policy. Although it can increase the cost, it means you’ll be covered for any treatment you need abroad for these conditions. If you don’t declare them, it can invalidate your policy.

Does travel insurance cover airspace closures?

When cover may be limited

Cover for disruption linked to conflict, civil unrest or government-imposed airspace restrictions is often limited or excluded. Some policies may provide partial cover in specific circumstances, but many treat these events differently from weather-related disruption or airline strikes. Always review the “exclusions” and “travel disruption” sections of your policy and speak to your insurer directly if you’re unsure.

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Frequently asked questions

Single trip travel insurance covers you for a one-off trip, while annual multi-trip travel insurance covers you for multiple trips in a 12-month period. If you’re travelling more than once in a year, it’s usually cheaper to buy multi-trip rather than paying for single trip cover each time you go abroad.

A standard travel insurance policy may cover some extreme sports, like mountain biking, but won’t cover others, like sky diving or diving with sharks for example. If you’re planning on doing extreme sports while you’re away, check your policy to see if you’re covered. If not, you’ll need to add extreme sports insurance that covers your chosen activity.

Yes, you can add extra cover to your policy, whether you’re planning to do extreme sports, go on a cruise, play golf or go skiing.

Your excess is the amount of money you’re required to pay towards a claim before the insurance company covers the rest. Often if you choose to have a higher excess, you can reduce the cost of your travel insurance. Just make sure you choose an excess you’re comfortable with paying if you have to make a claim.

If you need to make a claim on your travel insurance, contact your insurer as soon as possible and ask them to send you a claim form. They’ll also ask you for any necessary documentation for your claim, which could include medical records, police reports or receipts.

If you need to cancel a trip due to a medical emergency, you can usually claim on your travel insurance. Travel insurance typically covers trip cancellations due to sudden illness or injury, including medical emergencies. It’s important to check the terms and conditions of your policy to fully understand cancellation cover.

With the right travel insurance in place, you can focus on enjoying your trip and making memories safe in the knowledge you’ll be covered should anything happen.

Thinking of travelling soon? Skyscanner can help you find the best flights, hotels, and car hire deals for your next trip.

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Your travel insurance questions, answered