Marrakech House
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
More about Marrakech House
Marrakech House
Located in Marrakech, Riad Marrakech House is in the city center. Jemaa el-Fnaa and Menara Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Garden and Le Jardin Secret. Menara Gardens and Oasiria Water Park are not to be missed. While you're here, you can enjoy all the comforts of home and more, including a seasonal outdoor pool and free WiFi, as well as a TV and a minibar. Other amenities include laundry facilities, towels, a phone, and tour/ticket assistance.
Reviews from 
Couple
Comment: 14 Jun 2026
Stayed in: Jun 2026
Avoid at all costs
Having arrived at 11.30pm for a 3 night stay following flight delay this was a birthday wowcher gift voucher holiday that we paid for an extra night on top off we could see the place looked a bit run down we were yet to see the horrors that awaited in the cold light off day ! The fist room we had was like the room that everything that was broken or damaged was put from missing window catches broken curtain poles every set off draws cabinets had missing or broken handles shower head didn’t work no got water toilet leaking around the bottom and would only flush sometimes the mould all over the bathroom and shower area . The plug sockets hanging off the walls to not working there remote was filthy a lamp that was broken and would fall and lean at every angle possible . Got moved to another room the following day this was slightly better in comparison still shower and toilet that leaked and mouldy . The whole place is filthy run down and broken from the corridors to the lounge area broken sofas toilets with no working lights at all
This place is marketed as 3 * with 2 pools bar spa restaurant and has none off these the pool was Like a swamp green and unusable with a building site directly above. I am happy with basic accommodation but expect basic facilities to be clean and useable this place should be closed down as it’s not fit for purpose .we spoke with other guests who all had the same complaints avoid at all costs
This place is marketed as 3 * with 2 pools bar spa restaurant and has none off these the pool was Like a swamp green and unusable with a building site directly above. I am happy with basic accommodation but expect basic facilities to be clean and useable this place should be closed down as it’s not fit for purpose .we spoke with other guests who all had the same complaints avoid at all costs
Solo traveller
Comment: 20 Jun 2026
Stayed in: Jun 2026
bad room bad breakfast as had no eggs boiled one they provide was told all finished chef gone shopping
arrived in evening booked in by Mohammed very nice guy with probably 14yrd owners son next to him was being taken to my booked room on 2nd floor as we came up in an old wobbly lift came out aghast there was water leaking in front of the door from the roof next to lights dangerous Mohammed took me to another room on 5th floor the lift stopped door not opening we had to go down one floor then trudge up the stairs with luggage terrible the room was big curtain in middle was out of hooks two beds made in one mattress and sheets needed changing bathroom bad toilet basin leaking from beneath shower room in dark hot room air condition was broken two days later lift was broken imagine going down to breakfast/or out going 5 floors down the stairs 5 floors up was very tiring went to rest have a good time but was painful complained to the manageress and there was a very unruly girl with her talking in their own language telling the manageress to ignore me as they are the best told her to talk in English but probably couldn't speak Mohammed was the only one who did the best for everybody who asked or requested have got photos of all but as had sim from Morocco mis placed it but as soon as i find will send the photo evidence
Family traveller
Comment: 19 May 2026
Stayed in: Apr 2026
Poor hotel
Bath room kept flooding into bedroom told staff but don't do anything mouldy shower asked for a quiet room was given one looking on to building site no breakfast waS poor no bread on last morning their card machine doesn't work demanded I go cash point chased us up rd on a moped after I refused only English they want to understand is not possible
Family traveller
Comment: 8 May 2026
Stayed in: May 2026
Riad Marrakech house
If you are hoping for calm, shower and enjoy the pool this is not the right place, I stayed at this hotel from May 7 to 8, 2026. When I arrived, I noticed some construction work right in front of the pool so for the quiet and the pool it is missed. Photo attached.
Second problem, when I started showering, I noticed that there was no hot water. I went down several times for two hours with my head full of product. With all their goodwill the housekeepers tried to find a solution. The person in charge was not there and did not return until about 6 a.m. I could only count on the help of a young receptionist who is in his second day.
Besides, I met other customers who confirmed to me no hot water at their house either since the day before. I went out until 10:00 p.m., when I returned, the manager denied the problem and told me to let the water run. I let it run for half an hour, nothing. A receptionist went upstairs and noticed the problem. About 1:00 in the morning, still nothing. So it's impossible to shower. I tried until 2:00, but I couldn't. This mishap has caused me to waste my time and get a cold.
I wrote to Agoda about the problem but the manager denies the problem despite the facts. I find it a shame to face the bad faith of the absentee manager.
Finally, I thank the housekeepers and the two male receptionists who did their utmost to help me.
Second problem, when I started showering, I noticed that there was no hot water. I went down several times for two hours with my head full of product. With all their goodwill the housekeepers tried to find a solution. The person in charge was not there and did not return until about 6 a.m. I could only count on the help of a young receptionist who is in his second day.
Besides, I met other customers who confirmed to me no hot water at their house either since the day before. I went out until 10:00 p.m., when I returned, the manager denied the problem and told me to let the water run. I let it run for half an hour, nothing. A receptionist went upstairs and noticed the problem. About 1:00 in the morning, still nothing. So it's impossible to shower. I tried until 2:00, but I couldn't. This mishap has caused me to waste my time and get a cold.
I wrote to Agoda about the problem but the manager denies the problem despite the facts. I find it a shame to face the bad faith of the absentee manager.
Finally, I thank the housekeepers and the two male receptionists who did their utmost to help me.
Solo traveller
Comment: 1 May 2026
Stayed in: May 2026
Worst hotel in Marrakesh
I travel a lot and usually very happy with simple cheap and cheerful. But this was the worst hotel I have ever booked . I was unable to to stay and booked another immediately . It was smelly, dark , and nothing like the photos . I had to complaun to loveholidays DO NOT WASTE YOUR MONEY
Location
N° 1 AV Abdelkarim Al Khattabi Lot Bouizgaren - Gueliz, Marrakech, 40000, Morocco|2.06 miles from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
For sharing rooms, if either or both of guests are Moroccans, they will be required to show a marriage certificate, otherwise the hotel reserves the right to reject for check-in.
According to government policy and social customs in Morocco, marriage certificate need to be provided upon check in if a male and female shares a room and one of them is Moroccan or Muslim.
Please contact the hotel for details about adding extra beds.
Marrakech House: FAQs
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