Mercure Norwich Hotel

1.99 miles from city centre

22 Feb 2019 - 23 Feb 2019

2 guests - 1 room

Good to know

Check in from:14:00
Check out before:12:00

Hotel description

Guests can expect a warm welcome and excellent service at this modern hotel. Conveniently located just 5 kilometres from the city centre and 2.5 kilometres from the airport, the hotel is ideal for business travellers and visitors wishing to explore the old town of Norwich with its bustling mediaeval streets, magnificent Cathedral and imposing castle. It is also perfect for easy access to the Norfolk Broads and the stunning North Norfolk coastline, as well as a variety of family attractions. Visitors will enjoy maximum comfort in the fully equipped, stylish guest rooms with flat screen TVs and complimentary Wi-Fi. Free unlimited movies, a coffee machine, newspaper, robe and slippers are available in privilege and superior rooms. Guests can savour delicious fare from the Brasserie menu and take advantage of the in-house Health Club complete with pool, gym, sauna and spa.

Reviews

Provided by TrustYou

7.3
GoodBased on 1972 reviews

Fair wellness hotel. Fantastic service. Great location.

7.3
GoodBased on 1972 reviews

Excellent wellness hotel

Top 2% in city

Excellent family hotel

Top 5% in city

Service
8.0

Fantastic service

Staff were superb. Superb early checkin. Helpful and amazing staff.

Location
7.9

Great location

Plenty of car parking. Close to bus stop for access to city centre. Close to city centre.

7.3
GoodBased on 1972 reviews

Fair wellness hotel. Fantastic service. Great location.

7.3
GoodBased on 1972 reviews

WiFi
7.6

Good internet service

Wi-Fi works well. Free wifi.

Breakfast
7.4

Tasty breakfast

Breakfasts were beautifully cooked and there was plenty of. Breakfast was faultless. Delicious breakfast bar.

Pool
6.8

Ordinary pool

Added bonus of the swimming pool and gym. We enjoyed the pool and spa facilities. Children enjoyed the pool.

Room
6.3

Room is all right

Hotel room was very tatty. Carpet had stains. Curtains were dirty.

Cleanliness
5.7

Quite clean

Clean, well furnished bedrooms. Whole hotel was outdated and scruffy. Smelly corridors on the way to our room.

Food
4.3

Food could be better

Some stale toffee pudding. Evening meal in restaurant was awful. Lamb shank was awful.

Value for money
4.2

Value for money could be better

Bar food ok though pricey. Wine by the glass was pricey. Restaurant menu overpriced.

Vibe
3.8

Vibe is not too good

Whole hotel was outdated and scruffy. Reception area are tired and badly worn. Stained carpets in the hallways.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Facilities

Food & Drink

Internet

Business

Health & Fitness

Room service

Parking & Transport

Airport shuttle, Parking

Services

Luggage storage, Room service, Daily newspaper

General

Laundry, Wi-Fi, Lift, Wedding facilities, Disabled facilities, Multilingual staff, Television, Non-smoking, Safe deposit box

Food & Drink

Restaurant, Bar

Leisure

Spa, Sauna, Steam room

Health & Fitness

Fitness centre, Pool

Internet

Wi-Fi

Business

Conference facilities, Business centre, Meeting facilities

In the rooms

Disabled facilities, Television, Balcony, Safe deposit box

Policies

Front desk 24 hour