This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Marqués de Comillas II in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests under the age of 18 can only check in with a parent or official guardian. If you cause damage to the property during your stay, you could be asked to pay up to EUR 200 after check-out, according to this property's Damage Policy. Online request for identity documents and passports prior to the stay is done by scanning the identity document through a website for data verification. It is forbidden under any circumstances for any person who is not included in the reservation to enter the appartment. If more people than those established in the reservation access the apartment, the penalty will be as stipulated by law plus the full security deposit for non-compliance with the regulations for tourist accommodations. The keys are collected at the associated establishment on LIMONES STREET on the day of arrival and after completing the online check-in, we will send you the final information for key collection. Please note that the key collection hours are from 16:00 to 00:59. Very Important: You must have completed the CHECK-IN before 20:30 hrs in order to be verified and for us to send you the final information for key collection. *Cleaning and change of linens with weekly periodicity **24-hour permanent customer service