Green Caps
+ 30
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Air conditioning
Front desk 24 hour
Non-smoking
Fire extinguishers
Smoking areas
More about Green Caps
Green Caps
Situated within 200 metres of Caracol and 3.6 km of La Isla Shopping Mall, Green Caps offers rooms with air conditioning and a shared bathroom in Cancún.
Reviews from 
Group traveller
Comment: 25 May 2026
Stayed in: May 2026
Top notch customer service.. el mejor servicio al cliente
El mejor servicio al cliente que he visto en mucho tiempo en Cancún .
Aldo.
One of the best customer service I have seen in a while ask for Aldo
Aldo.
One of the best customer service I have seen in a while ask for Aldo
Solo traveller
Comment: 27 Aug 2025
Stayed in: Aug 2025
Practical. Loved it.
I loved the experience is a clean, comfortable and super practical place, I love that it is close to the places you can access and enjoy. Besides they are super comfortable and I rested super well they serve you well I liked the receptionist very well besides giving advice and being friendly.
Couple
Comment: 6 Jan 2026
Stayed in: Jan 2026
HORRIBLE! Be aware!
Green Caps Cancun — horrible and very dirty place
Green Caps Cancun is a horrible and very dirty place where it is impossible to stay, like a dog in a cage. The price increases by 30% due to additional local charges at the hotel, which I did not know about in advance.
The staff is very rude and lies directly to your face. I was told that, for example, cup 21 was booked online, although at check-in I was directly asked where I wanted the cup — on top or below. This is a direct lie.
Cups are located very close to each other. Constant noise, grinding sounds from tiny sliding doors. There is always a dark corridor when approaching these capsules, where it is impossible to see where you are walking, and you constantly hit your head, because the structures of this shared space are positioned extremely low.
Complete darkness and a terrible stench, so strong that it is impossible to breathe. The staff constantly sprays chemicals, including on the mattress and in the passage to the capsules. The mattress is completely worn out from old age. The air conditioner did not work in the capsule, the door could not be closed, and capsule 20 is located directly on the floor, so you are literally breathing from the floor.
After sleeping, I was bitten, and red itchy spots appeared on my body.
Terrible conditions: there is no place to unpack your belongings. Everything has to be done on the floor under the staircase, where people are constantly walking, because the storage locker is located right on the passage, on the way up to another floor, where these inhumane capsules are located.
The shower has cold, barely running water, the toilet does not flush, the drain does not work. The soap dispenser is broken — there is no way to press soap or shampoo, it simply does not work, and it is unclear whether there is any soap at all.
Trash is everywhere, and in the toilet there wеre unflushed feces.
This place is dirty, stinking, dangerous to health, and absolutely inhumane. I do not recommend anyone to go through this experience.
Green Caps Cancun is a horrible and very dirty place where it is impossible to stay, like a dog in a cage. The price increases by 30% due to additional local charges at the hotel, which I did not know about in advance.
The staff is very rude and lies directly to your face. I was told that, for example, cup 21 was booked online, although at check-in I was directly asked where I wanted the cup — on top or below. This is a direct lie.
Cups are located very close to each other. Constant noise, grinding sounds from tiny sliding doors. There is always a dark corridor when approaching these capsules, where it is impossible to see where you are walking, and you constantly hit your head, because the structures of this shared space are positioned extremely low.
Complete darkness and a terrible stench, so strong that it is impossible to breathe. The staff constantly sprays chemicals, including on the mattress and in the passage to the capsules. The mattress is completely worn out from old age. The air conditioner did not work in the capsule, the door could not be closed, and capsule 20 is located directly on the floor, so you are literally breathing from the floor.
After sleeping, I was bitten, and red itchy spots appeared on my body.
Terrible conditions: there is no place to unpack your belongings. Everything has to be done on the floor under the staircase, where people are constantly walking, because the storage locker is located right on the passage, on the way up to another floor, where these inhumane capsules are located.
The shower has cold, barely running water, the toilet does not flush, the drain does not work. The soap dispenser is broken — there is no way to press soap or shampoo, it simply does not work, and it is unclear whether there is any soap at all.
Trash is everywhere, and in the toilet there wеre unflushed feces.
This place is dirty, stinking, dangerous to health, and absolutely inhumane. I do not recommend anyone to go through this experience.
Solo traveller
Comment: 1 Oct 2025
Stayed in: Oct 2025
Alien!
I'd say it couldn't have gotten any better.
is an objectively fun experience: it feels like sleeping in a capsule of an Alien movie! The cabins are very clean, you can turn on and off the air conditioning inside, there is a TV and the Wi-Fi is fast and stable. The bed is quite comfortable and inside you can play with the lights by changing the color.
A locker is provided (where you can possibly leave your things for free for a late check out) and the bathrooms and showers are very clean. It is located right in the center between the various hotels / clubs and 10 min walk from the beach.
For 17€ per night .. highly recommended!!
is an objectively fun experience: it feels like sleeping in a capsule of an Alien movie! The cabins are very clean, you can turn on and off the air conditioning inside, there is a TV and the Wi-Fi is fast and stable. The bed is quite comfortable and inside you can play with the lights by changing the color.
A locker is provided (where you can possibly leave your things for free for a late check out) and the bathrooms and showers are very clean. It is located right in the center between the various hotels / clubs and 10 min walk from the beach.
For 17€ per night .. highly recommended!!
Solo traveller
Comment: 25 Jul 2025
Stayed in: Jul 2025
Very good hotel
Very good hotel, free coffee at Welcoming, comfortable capsules, well closed, spacious lockers, clean showers and toilets, super welcome friendly staff, well placed 10 minutes from the coco bongo beaches and 2 minutes from a hypermarket, in short a good hotel for cheap, do not hesitate, nevertheless 1 stars in mon because the Clim has bottom h24 at night it is very cold, but it simply asks for a blanket, I think they have some
Location
Km 8.5 Boulevard Kukulcan, Cancun Hotel Zone, Cancun, 77500, Mexico|6.56 miles from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
This property will not accommodate hen, stag or similar parties. Please inform Green Caps in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that you need to pay in the front desk the Environmental Sanitation Right Tax of 85 MXN per day.
Green Caps: FAQs
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