Delek Tulum
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Pool
Spa
Restaurant
More about Delek Tulum
Delek Tulum
Facing the beachfront, Delek Tulum offers 5-star accommodation in Tulum and has an outdoor swimming pool, garden and private beach area. Boasting room service, this property also provides guests with a terrace.
Reviews from 
Couple
Comment: 23 Jul 2026
Stayed in: Jun 2026
A paradise
Our stay at Delek Tulum has been an unforgettable experience. The hotel is simply spectacular: its design, perfectly integrated with nature, creates an atmosphere of beauty, calm, and harmony that is hard to find. Every corner is cared for with exquisite taste, making the stay a true pleasure for the senses.
However, what really makes Delek special is its team. All the staff stand out for their professionalism, efficiency, and, above all, their kindness. Always attentive to every detail, they ensure that guests feel welcomed and cared for at all times. Their warm, cordial, and genuine treatment makes the difference and elevates the experience to another level.
Delek is not just a beautiful hotel; it is a place where excellence in service combines with an extraordinary setting to create unforgettable memories. Without a doubt, a place we wish to return to.
However, what really makes Delek special is its team. All the staff stand out for their professionalism, efficiency, and, above all, their kindness. Always attentive to every detail, they ensure that guests feel welcomed and cared for at all times. Their warm, cordial, and genuine treatment makes the difference and elevates the experience to another level.
Delek is not just a beautiful hotel; it is a place where excellence in service combines with an extraordinary setting to create unforgettable memories. Without a doubt, a place we wish to return to.
Hotel response
Comment: 25 Jul 2026
Tashi Delek Paco, que infinitas bendiciones estén en tu camino,
Qué gusto saber que Delek fue parte de una experiencia tan especial para ustedes.
Nos emociona leer que disfrutaron tanto del entorno como de esos pequeños detalles que hacen diferente una estancia, pero sobre todo que nuestro equipo los hizo sentir acompañados y bienvenidos en todo momento. Ese es, sin duda, el mejor reconocimiento que podemos recibir.
Gracias por elegirnos y por compartir unas palabras tan generosas. Esperamos volver a recibirlos muy pronto.
Bendiciones,
DELEK TULUM
Qué gusto saber que Delek fue parte de una experiencia tan especial para ustedes.
Nos emociona leer que disfrutaron tanto del entorno como de esos pequeños detalles que hacen diferente una estancia, pero sobre todo que nuestro equipo los hizo sentir acompañados y bienvenidos en todo momento. Ese es, sin duda, el mejor reconocimiento que podemos recibir.
Gracias por elegirnos y por compartir unas palabras tan generosas. Esperamos volver a recibirlos muy pronto.
Bendiciones,
DELEK TULUM
Couple
Comment: 14 Mar 2026
Stayed in: Mar 2026
Beautiful but expensive and loud
Delek itself is beautiful -- the rooms, the beach, the service, and the food & drinks were very tasty. Staff was kind and capable.
HOWEVER... we’ve been coming to Tulum since 2006 and have always loved it as a special place to relax. Sadly, it has changed. It’s now difficult to truly relax due to the extremely high prices and loud music until 1am every night.
I also found the bed uncomfortable — the mattress was sagging and caused some back pain. At this price point, it really should be replaced.
If we wanted loud music and a party atmosphere, we would stay in Cancun. We come to Tulum for peace & relaxation.
We paid about $400/night during the first week of March (off-season, garden room). That’s expensive, but we assumed (wrongly) that other costs would be relatively low.
Instead, every single thing in the Tulum beach area was exorbitantly priced:
• $350 USD for a 2-person round-trip shuttle from CUN to Tulum (not including tips)
• $100 USD for a 5.7-mile round-trip taxi to town
• $116 USD for TACOS for two and one margarita (with a sweet begging dog)
• $388 USD for a sushi dinner with a very small shared portion
• $86 USD for a shared whole fish for lunch on the beach
• $20 USD for guacamole (in MEXICO, where avocados come from)
• $10 USD for a small bowl of fries
Totally insane. NEVER AGAIN!
We don't pay anywhere near those prices in our expensive big city in the U.S. (Washington DC). I'd say it's 200-300% more than what things cost here.
For what we spent on this 4-night trip, we could have taken a two-week trip almost anywhere in Europe or Asia.
Sadly, we won’t be returning to Tulum. We’ll have to find a new place to relax when we need a getaway.
If you don't mind overpaying for things and a party atmosphere, then it IS a very nice resort --- but it's not for us.
There was also a lot of seaweed, but it didn't bother me that much -- may be an issue for others.
HOWEVER... we’ve been coming to Tulum since 2006 and have always loved it as a special place to relax. Sadly, it has changed. It’s now difficult to truly relax due to the extremely high prices and loud music until 1am every night.
I also found the bed uncomfortable — the mattress was sagging and caused some back pain. At this price point, it really should be replaced.
If we wanted loud music and a party atmosphere, we would stay in Cancun. We come to Tulum for peace & relaxation.
We paid about $400/night during the first week of March (off-season, garden room). That’s expensive, but we assumed (wrongly) that other costs would be relatively low.
Instead, every single thing in the Tulum beach area was exorbitantly priced:
• $350 USD for a 2-person round-trip shuttle from CUN to Tulum (not including tips)
• $100 USD for a 5.7-mile round-trip taxi to town
• $116 USD for TACOS for two and one margarita (with a sweet begging dog)
• $388 USD for a sushi dinner with a very small shared portion
• $86 USD for a shared whole fish for lunch on the beach
• $20 USD for guacamole (in MEXICO, where avocados come from)
• $10 USD for a small bowl of fries
Totally insane. NEVER AGAIN!
We don't pay anywhere near those prices in our expensive big city in the U.S. (Washington DC). I'd say it's 200-300% more than what things cost here.
For what we spent on this 4-night trip, we could have taken a two-week trip almost anywhere in Europe or Asia.
Sadly, we won’t be returning to Tulum. We’ll have to find a new place to relax when we need a getaway.
If you don't mind overpaying for things and a party atmosphere, then it IS a very nice resort --- but it's not for us.
There was also a lot of seaweed, but it didn't bother me that much -- may be an issue for others.
Hotel response
Comment: 18 Mar 2026
Tashi Delek Kristiaan, may infinite blessings be on your path,
Thank you for taking the time to share your experience with such honesty.
We’re glad to hear you enjoyed the design, the beach, the food, and especially the care from our team. It truly means a lot to us.
We understand how important it is to find a place where you can fully relax, and we’re sorry to hear that certain aspects of your stay didn’t allow you to feel that way. Tulum has evolved over the years, and the overall dynamic of the destination today can feel very different from what it once was.
We also value your note about the mattress and will review this with our team, as your comfort is very important to us.
We’re grateful you gave us the opportunity to host you and thank you for sharing your perspective. We wish you many beautiful and relaxing travels ahead.
Blessings,
DELEK TULUM
Thank you for taking the time to share your experience with such honesty.
We’re glad to hear you enjoyed the design, the beach, the food, and especially the care from our team. It truly means a lot to us.
We understand how important it is to find a place where you can fully relax, and we’re sorry to hear that certain aspects of your stay didn’t allow you to feel that way. Tulum has evolved over the years, and the overall dynamic of the destination today can feel very different from what it once was.
We also value your note about the mattress and will review this with our team, as your comfort is very important to us.
We’re grateful you gave us the opportunity to host you and thank you for sharing your perspective. We wish you many beautiful and relaxing travels ahead.
Blessings,
DELEK TULUM
Anonymous traveller
Comment: 23 May 2026
Stayed in: May 2026
Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place.
Anonymous traveller
Comment: 18 May 2026
Stayed in: May 2026
What can I say… this sweet spot really left an impression on us. The intimacy of the property was the first thing I noticed, with just 21 rooms perfectly tucked away it felt like your own little world. The rooms are stunning and extremely clean and well appointed. I am ordering the same Kassatex robe they had on property. Location is pretty perfect and found ourselves walking to cenotes and Michelin Star restaurants.The pool and lounge part of the beach are super chill and feel a little more local. This is a place not trying to hard, but still feels full of effort. On our last night we participated in the Temazcal and that was a treat and left us feeling connected. There is a club on the other side of the street. It plays loud music but we found ourselves being lulled to sleep by it. Even joking about what was the last song we remembered. I like to move around and rarely repeat coming back to the same place but I have a feeling I’ll be seeing Bungalow 6 again.
Anonymous traveller
Comment: 1 May 2026
Stayed in: Apr 2026
We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!
Excellent location
Carr. Tulum-Boca Paila km 7, Tulum Beach, Zona Hotelera, Tulum, 77780, Mexico|4.11 miles from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Extra beds are available for an additional charge, depending on the size of the room.
Delek Tulum: FAQs
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