Nhow Berlin
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Spa
Front desk 24 hour
More about Nhow Berlin
Nhow Berlin
Nhow Berlin features a fitness centre, terrace, a restaurant and bar in Berlin. The property is located 400 metres from East Side Gallery, 3.7 km from Alexanderplatz and 3.7 km from Alexanderplatz Underground Station.
Reviews from 
Group traveller
Comment: 31 Aug 2026
Stayed in: Aug 2026
Pink and music
Loved the PINK! Breakfast was delicious and Pier made us fried eggs! Location is nice on the river and we could park our balloon van and trailer in the front! Best shower on the trip. Music everywhere!
Hotel response
Comment: 3 Sep 2026
Dear Guest 88cheriw,
Thank you for sharing your experience with us. We are delighted to know you enjoyed the breakfast, the location by the river, and the comfort of our facilities.
It is wonderful to hear that our team made a positive impression and that the amenities met your needs during your travels. Your remarks reinforce our commitment to warm hospitality and thoughtful service.
We look forward to the pleasure of welcoming you back for another enjoyable stay.
Best regards,
Marven Joe Franzus
Guest Relations Manager
nhow Berlin
Thank you for sharing your experience with us. We are delighted to know you enjoyed the breakfast, the location by the river, and the comfort of our facilities.
It is wonderful to hear that our team made a positive impression and that the amenities met your needs during your travels. Your remarks reinforce our commitment to warm hospitality and thoughtful service.
We look forward to the pleasure of welcoming you back for another enjoyable stay.
Best regards,
Marven Joe Franzus
Guest Relations Manager
nhow Berlin
Business traveller
Comment: 26 Aug 2026
Stayed in: May 2026
Negative spiral
I’ve been a regular guest at the Nhow Berlin for the past 16 years. The hotel have been declining for the past 7 years. First they closed the restaurant, so now you only have this cheap diner food that they sell you at disproportionate prices. Then they removed the minibars. Then They removed the security(in 2022 I apprehended a literal theif in my room, who had stolen a keycard from the maid and was raiding my suite). Now they have also removed the service and decency when it comes to taking care of the guests and settling up. At our latest visit, they not only were absolutely uncaring of my wife’s disability, they actually tried to cheat us on the bill, overcharging us for food, drinks and services we had ordered during our stay. Even when confronted with this issue, I had to do the defend my claim repeatedly, because they would not recognise their mistake. I had to contact my Discovery club and have them argue my case, before they would pay up the difference. All in all a sad development upon an already sad development.
———
For posterity’s sake, I feel I need to address parts of the Nhow answer to my review. Because from it, it would seem that Lena is denying my grievances and are thus indirectly calling me untruthful. Therefore I have attached the communications that I have in writing with them:
Dear Lena
First off you’ll find your predecessor, Marius, apologising for the burglar in my room, that I apprehended for you and subsequently stopped before he could burglarise other rooms. He outright writes that it does not happen often, which means it happens sometimes. That is a security problem.
Second picture is your colleague Sophie Lehmann outright refusing to help with my wife’s claustrophobia, by denying us accommodation that avoid triggering her anxiety. All due to a system error. This makes your claim to help people with disabilities unfounded.
Third picture is you politely denying my claim about the bill and insisting that I sort out the matter with my horizons club. Thus you didn’t act on my claim when you noticed it. You made me work further to get what was rightfully mine.
I am not posting these lightly, but see no other way to make my review be taken seriously and thereby help you in earnest to take responsibility and do better.
———
For posterity’s sake, I feel I need to address parts of the Nhow answer to my review. Because from it, it would seem that Lena is denying my grievances and are thus indirectly calling me untruthful. Therefore I have attached the communications that I have in writing with them:
Dear Lena
First off you’ll find your predecessor, Marius, apologising for the burglar in my room, that I apprehended for you and subsequently stopped before he could burglarise other rooms. He outright writes that it does not happen often, which means it happens sometimes. That is a security problem.
Second picture is your colleague Sophie Lehmann outright refusing to help with my wife’s claustrophobia, by denying us accommodation that avoid triggering her anxiety. All due to a system error. This makes your claim to help people with disabilities unfounded.
Third picture is you politely denying my claim about the bill and insisting that I sort out the matter with my horizons club. Thus you didn’t act on my claim when you noticed it. You made me work further to get what was rightfully mine.
I am not posting these lightly, but see no other way to make my review be taken seriously and thereby help you in earnest to take responsibility and do better.
Hotel response
Comment: 28 Aug 2026
Dear Christian,
Thank you for sharing your perspective and for your longtime loyalty over the years. We are truly sorry to learn that your recent experiences have not reflected the level of comfort, care, and professionalism that our guests should always expect.
We understand how concerning and disappointing it is when a stay does not meet expectations, especially regarding accessibility needs, billing accuracy, and overall attentiveness. Your feedback is important to us, and we take it seriously as we remain committed to a secure environment, considerate service, and transparent charges.
Our team strives to provide thoughtful assistance and a seamless experience at every stage of a visit. We regret that your impressions suggest otherwise, and we appreciate you bringing these matters to our attention.
We value the trust you have placed in us over many years and hope to have the opportunity to restore your confidence on a future visit.
Best regards,
Marven Joe Franzus
Guest Relations Manager
nhow Berlin
Thank you for sharing your perspective and for your longtime loyalty over the years. We are truly sorry to learn that your recent experiences have not reflected the level of comfort, care, and professionalism that our guests should always expect.
We understand how concerning and disappointing it is when a stay does not meet expectations, especially regarding accessibility needs, billing accuracy, and overall attentiveness. Your feedback is important to us, and we take it seriously as we remain committed to a secure environment, considerate service, and transparent charges.
Our team strives to provide thoughtful assistance and a seamless experience at every stage of a visit. We regret that your impressions suggest otherwise, and we appreciate you bringing these matters to our attention.
We value the trust you have placed in us over many years and hope to have the opportunity to restore your confidence on a future visit.
Best regards,
Marven Joe Franzus
Guest Relations Manager
nhow Berlin
Other
Comment: 21 Aug 2026
Stayed in: Aug 2026
Good choice
Music themed modern hotel in Friedrichshain. Nice views. Good breakfast. Musical activity most evenings (till 22) Quite amazing spot! Some rooms are less soundproof.
Hotel response
Comment: 23 Aug 2026
Dear Guest,
Thank you for sharing your experience and for highlighting the views, breakfast, and evening musical atmosphere.
We are delighted that the setting and concept made a strong impression.
We are sorry for any disturbance you encountered and appreciate your note regarding sound insulation.
Our team is dedicated to delivering a comfortable and relaxing stay, and your feedback helps us uphold that standard.
We hope to have the pleasure of welcoming you back for another enjoyable visit.
Best regards
Nicola Bevilacqua
Guest Relations nhow Berlin
Thank you for sharing your experience and for highlighting the views, breakfast, and evening musical atmosphere.
We are delighted that the setting and concept made a strong impression.
We are sorry for any disturbance you encountered and appreciate your note regarding sound insulation.
Our team is dedicated to delivering a comfortable and relaxing stay, and your feedback helps us uphold that standard.
We hope to have the pleasure of welcoming you back for another enjoyable visit.
Best regards
Nicola Bevilacqua
Guest Relations nhow Berlin
Couple
Comment: 21 Aug 2026
Stayed in: Jun 2026
Fun Hotel
Fun hotel. Great decor and music . Super little convenience store in hotel . Our room had a fabulous view of the river and very comfortable bed, pillows and linen. We also liked their terrace and proximity to the Berlin Wall. We would happily stay again in this nice hotel
Hotel response
Comment: 23 Aug 2026
Dear Guest,
Thank you for taking the time to share your feedback with us.
We are pleased to hear that you appreciated the atmosphere of our hotel, our facilities, and the comfort of your accommodation.
It is especially gratifying to know that the view, terrace, and convenient location contributed positively to your overall experience.
Our team is dedicated to creating memorable stays, and it is rewarding to learn that these aspects met your expectations.
Thank you for recommending us.
We sincerely look forward to welcoming you again and making your next stay just as enjoyable.
Kind regards
Nicola Bevilacqua
Guest Relations nhow Berlin
Thank you for taking the time to share your feedback with us.
We are pleased to hear that you appreciated the atmosphere of our hotel, our facilities, and the comfort of your accommodation.
It is especially gratifying to know that the view, terrace, and convenient location contributed positively to your overall experience.
Our team is dedicated to creating memorable stays, and it is rewarding to learn that these aspects met your expectations.
Thank you for recommending us.
We sincerely look forward to welcoming you again and making your next stay just as enjoyable.
Kind regards
Nicola Bevilacqua
Guest Relations nhow Berlin
Group traveller
Comment: 19 Aug 2026
Stayed in: Aug 2026
Good time
So had a nice time. Beds are comfy and they have spare pillows in the wardrobe. All the staff were very friendly. In a good area for public transport as well, near the train station and bus stops all around a 5 minute walk to get to the city centre, it’s also right beside the East Side Gallery
Hotel response
Comment: 23 Aug 2026
Dear Rachael,
Thank you for taking the time to share your wonderful feedback following your recent stay with us.
We are truly delighted to know that you enjoyed a comfortable and memorable experience, and that our team contributed to making you feel warmly welcomed from the moment you arrived. Your kind words are greatly appreciated and will certainly be shared with the entire team.
It is especially rewarding to hear that our central location enhanced your visit and allowed you to explore Berlin with ease. We are also pleased that the in-room amenities and comforts helped make your stay even more relaxing and enjoyable.
Thank you once again for choosing nhow Berlin. We look forward to welcoming you back soon for another exceptional stay and creating even more memorable experiences together.
Warm regards,
Nicola Bevilacqua
Guest Relations nhow Berlin
Thank you for taking the time to share your wonderful feedback following your recent stay with us.
We are truly delighted to know that you enjoyed a comfortable and memorable experience, and that our team contributed to making you feel warmly welcomed from the moment you arrived. Your kind words are greatly appreciated and will certainly be shared with the entire team.
It is especially rewarding to hear that our central location enhanced your visit and allowed you to explore Berlin with ease. We are also pleased that the in-room amenities and comforts helped make your stay even more relaxing and enjoyable.
Thank you once again for choosing nhow Berlin. We look forward to welcoming you back soon for another exceptional stay and creating even more memorable experiences together.
Warm regards,
Nicola Bevilacqua
Guest Relations nhow Berlin
Very good location
Stralauer Allee 3, Friedrichshain-Kreuzberg, Berlin, 10245, Germany|2.06 miles from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Nhow Berlin: FAQs
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