Hotel Carvallo

+ 35

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Wat feiten op een rij

Inchecken vanaf:
15:00
Uitchecken vóór:
12:00
Huisdieren
Huisdieren welkom tegen een toeslag

Voorzieningen

wifi
Parkeren
Luchthavenshuttle
24-uurs receptie
Restaurant
Niet roken

Meer over Hotel Carvallo

Hotel Carvallo

Boasting a colonial-style central courtyard, draped curtains and canopy beds, this luxurious hotel is right in Cuenca’s historical district. Wi-Fi is free. Hotel Carvallo is set in a renovated house dating from the 19th century.

Reviews van
Tripadvisor
Genoemd door reizigers
Familiereiziger

Opmerking: 7 mei 2026

Verblijfdata: mei 2026

Best Boutique Hotel in the Historic Center

The best Boutique Hotel in Cuenca, the super spacious rooms, personalized attention, exquisite breakfast.
Thank you very much to Daniela who was watching us the whole time
Familiereiziger

Opmerking: 29 jan. 2026

Verblijfdata: jan. 2026

A flawless experience from start to finish

My stay at the hotel was totally excellent. From the first moment we were greeted with a warm welcome, the very friendly staff from my reservation to my departure, all willing to help in what we needed.
The super comfortable and well-kept facilities, and your breakfast fully complete, we are very satisfied with the level of service they provide
Thank you for the service and first class care you give:)
Stel

Opmerking: 20 jan. 2026

Verblijfdata: jan. 2026

Colonial hotel

Comfortable hotel, the spaces are spacious and clean. The very friendly and willing staff help , notice that some areas are being remodeled, giving a better experience for those who stayed at this boutique hotel.
Familiereiziger

Opmerking: 15 jan. 2024

Verblijfdata: jan. 2024

Terrible Experience with Manager at Hotel Carvallo

I stayed at Hotel Carvallo from January 11th to 12th. My family had been staying there for two nights already, and everything was going well until it came time to settle the bill. The hotel needed to refund us for a night we hadn't used. When the receptionist calculated the refund, he mentioned that he had received instructions to deduct the commission charged by the hotel for managing the credit card payment. This seemed odd to me, as these costs are typically borne by the hotel, especially considering that we had also made a cash payment deposit.
Later, he indicated that the amount they were going to deduct corresponded to the commission for the total credit card payment, not just for one of the eight nights we had reserved. I requested to speak with the person in charge. This is when the hotel manager, Mr. Luis Meneses, attended to me—a completely rude and discourteous individual who aggressively tried to impose his viewpoint. When I explained that they shouldn't charge us the commission for the entire payment but only for the night they were refunding, he eventually understood. He simply wrote down the refund amount on a piece of paper, turned around in silence, and walked away. There were no apologies, especially to my elderly parents who were horrified by how the gentleman spoke to me.
I understand that billing mistakes can happen, but I believe that the attitude of individuals dealing with customers should always be courteous and polite. This incident, coupled with Mr. Meneses' behavior, left a negative impression on our overall experience at Hotel Carvallo. I hope that the management takes this feedback constructively to improve customer service in the future.
Stel

Opmerking: 12 aug. 2023

Verblijfdata: aug. 2023

Top.

Had a large room with a window. Very quiet as it was at the back. The food was also very good. Friendly owner and staff. We were able to park our motorbike in the foyer. Good location as it is close to the city centre. Would happily stay again

Uitstekende locatie

4,7

Gran Colombia 9-52 Y Padre Aguirre, Cuenca, 010150, Ecuador|2,5 km van stadscentrum

Inchecken en uitchecken

Inchecken vanaf:

15:00

Uitchecken vóór:

12:00

Goed om te weten

Huisdieren

Huisdieren welkom tegen een toeslag

Extra bedden

Extra bedden zijn beschikbaar tegen een toeslag, afhankelijk van de grootte van de kamer.

Hotel Carvallo: veelgestelde vragen

Hotel Carvallo ligt op 2.5 km van het stadscentrum van Cuenca.
Hotel Carvallo ligt in Cuenca, Ecuador en ligt op 2.5 km van het stadscentrum van Cuenca.
Bij Hotel Carvallo kun je inchecken vanaf 15:00, en je moet uitchecken voor 12:00.
Ja, er is parkeergelegenheid bij Hotel Carvallo.
Ja, Hotel Carvallo heeft een restaurant.