Fairmont Empress Hotel

0.49 miles from city centre

Room options

Location

9.3

Great location

Hotel environment was exquisite. The outside of the buildings is superb. Beautifully located on the harbour.

Good to know

Check in from:16:00
Check out before:11:00

Hotel description

This hotel captures the spirit and energy of Vancouver Island in grand style. It is located in the city centre where an array of restaurants, nightclubs and major attractions are easily accessible. A bus stop is to be found behind the hotel. The elegant, ivy-covered hotel was built in 1908 and renovated in 2003. A total of 9 floors with 477 rooms are on offer. Amongst the facilities count a foyer, a 24-hour reception desk and a safe. The quests can also enjoy a hairdressing salon, 2 award-winning restaurants and conference facilities. Moreover, there is a laundry service to take advantage of as well as bicycle hire and car parking. Each of the luxuriously appointed rooms comes with an en suite bathroom with a hairdryer. All accommodation units are fully-equipped as standard including a satellite/ cable TV, a hi-fi stereo system and an Internet connection.

Reviews

Provided by TrustYou

8.9
Very goodBased on 10132 reviews

Excellent luxury hotel. Close to Harbour. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe.

8.9
Very goodBased on 10132 reviews

Nice building. Professional service. Friendly atmosphere.

Excellent luxury hotel

Top 4% in city

Excellent romantic hotel

Top 4% in city

Excellent business hotel

Top 4% in city

Location
9.3

Great location

Hotel environment was exquisite. The outside of the buildings is superb. Beautifully located on the harbour.

Service
8.9

Fantastic service

Help desk was able to fix it. Waitress apologized. Front desk apologized again.

8.9
Very goodBased on 10132 reviews

Excellent luxury hotel. Close to Harbour. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe.

8.9
Very goodBased on 10132 reviews

Nice building. Professional service. Friendly atmosphere.

Vibe
8.6

Awesome vibe

Apologized everything. Lobby was Devine. Gardens outside were exquisite.

Breakfast
8.0

Tasty breakfast

Breakfast exceeded our expectations. Breakfast in the dining room was delicious. Wonderful breakfast & service.

Amenities
8.0

Great amenities

Conference facilities were also exceptional and exceeded our expectations. Lobby was Devine. Property was impeccable.

Room
7.2

Great room

Impeccable and spacious 7th floor room. Phone properly. Impeccable service and amenities.

WiFi
5.6

Regular internet service

Complimentary Wi-Fi for guests. Charger of laptop to be plugged. Bad experience in the internet.

Value
5.0

Fairly good value for money

Including delivering a delicious piece of chocolate cake. Experience wonderful and it was well worth the money. Including the fantastic restaurant.

Comfort
4.9

More comfort would be nice

To the noise of the garbage bins. Duvet was ripped. White noise it was horrific.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

General

Garden, Cash machine, Laundry, Smoking areas, WiFi, Shops, Lift, Wedding facilities, Multilingual staff, Non smoking, Safe deposit box

Parking & Transport

Airport shuttle, Limousine, Parking, Valet parking

Policies

Express check-out, Front desk 24 hour, Express check-in

Leisure

Spa, Sauna, Massage

Health & Fitness

Fitness centre, Pool, Bicycle hire

Internet

WiFi, Internet access

Services

Concierge, Room service, Babysitting, Currency exchange, Luggage storage

Business

Conference facilities, Business centre, Meeting facilities

Food & Drink

Bar

In the rooms

Safe deposit box