Moxy Banff
+ 86
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Restaurant
More about Moxy Banff
Moxy Banff
Moxy Banff features a fitness centre, terrace, a restaurant and bar in Banff. This 3-star hotel offers a 24-hour front desk and luggage storage space. Private parking is available on site.
Reviews from 
Couple
Comment: 31 Aug 2026
Stayed in: Aug 2026
The Guest Relations Manager was off the chain great!
I almost never do this, but I had to share how incredible the service was at this hotel.
My husband and I drove to Banff to celebrate our 21st anniversary and my birthday. When I emailed the Guest Relations Manager at the Moxy (Lawrence) to ask for suggestions of ways to make the vacation special, he pulled out all the stops.
1. He pulled records that he thought we would like and put them in our room along with a cool old Victrola record player.
2. He left a bottle of sparkling wine on ice in the room and decorated it with inflatable monkeys. (Photo attached)
3. He gave me a special button to wear so that I would get greeted and treated for my birthday.
4. He sent me two page-long emails giving me advice on which lakes to visit and which activities to choose in order to make the trip memorable.
5. He made reservations for us and spent an hour giving us advice in person once we arrived.
This hotel has such a cool guy keeping all their guests feeling so special.
We will always choose this hotel when we come back to Banff…and it’s largely due to Lawrence. What a cool experience!
My husband and I drove to Banff to celebrate our 21st anniversary and my birthday. When I emailed the Guest Relations Manager at the Moxy (Lawrence) to ask for suggestions of ways to make the vacation special, he pulled out all the stops.
1. He pulled records that he thought we would like and put them in our room along with a cool old Victrola record player.
2. He left a bottle of sparkling wine on ice in the room and decorated it with inflatable monkeys. (Photo attached)
3. He gave me a special button to wear so that I would get greeted and treated for my birthday.
4. He sent me two page-long emails giving me advice on which lakes to visit and which activities to choose in order to make the trip memorable.
5. He made reservations for us and spent an hour giving us advice in person once we arrived.
This hotel has such a cool guy keeping all their guests feeling so special.
We will always choose this hotel when we come back to Banff…and it’s largely due to Lawrence. What a cool experience!
Couple
Comment: 5 Sep 2026
Stayed in: Sep 2026
The Moxy Banff is THE place to stay.
The Moxy Banff is the place to stay in the Banff/Lake Louise area.
This is an extraordinary hotel. It runs the gamut of not only being very well managed (a GM who is there regularly, including weekends!), it is centrally located - BUT away from the hustle and bustle of downtown a few blocks away, attractive, well kept, providing many amenities, AND the staff is so amazingly helpful, cheerful, and focused on their guests.
The team members: from reception, to housekeeping, to restaurant, maintenance, etc are polite and willing to help. If one of them sees you looking perplexed or not knowing where to go, regardless of their job, they offer to help. And with a smile. We experienced acts of kindness and thoughtfulness that were not requested nor expected, and in fact, even exceeded Marriott’s high standards of excellence. Several of them gave us lovely lasting memories of the Banff Moxy. It is a fun place to stay.
We later learned that Moxy Banff won 6 awards in 2025 from Marriott Hq and finished 2025 as the No. 1 Moxy in the US and Canada based on guest questionnaire feedback. Currently the Moxy Banff is holding that No. 1 position in 2026. As a Lifetime Titanium Member, we travel a lot, worldwide. If your travels take you to the Banff Canada area, we hope you try the Moxy Banff and experience an enjoyable and extraordinary hotel.
This is an extraordinary hotel. It runs the gamut of not only being very well managed (a GM who is there regularly, including weekends!), it is centrally located - BUT away from the hustle and bustle of downtown a few blocks away, attractive, well kept, providing many amenities, AND the staff is so amazingly helpful, cheerful, and focused on their guests.
The team members: from reception, to housekeeping, to restaurant, maintenance, etc are polite and willing to help. If one of them sees you looking perplexed or not knowing where to go, regardless of their job, they offer to help. And with a smile. We experienced acts of kindness and thoughtfulness that were not requested nor expected, and in fact, even exceeded Marriott’s high standards of excellence. Several of them gave us lovely lasting memories of the Banff Moxy. It is a fun place to stay.
We later learned that Moxy Banff won 6 awards in 2025 from Marriott Hq and finished 2025 as the No. 1 Moxy in the US and Canada based on guest questionnaire feedback. Currently the Moxy Banff is holding that No. 1 position in 2026. As a Lifetime Titanium Member, we travel a lot, worldwide. If your travels take you to the Banff Canada area, we hope you try the Moxy Banff and experience an enjoyable and extraordinary hotel.
Family traveller
Comment: 4 Sep 2026
Stayed in: Sep 2026
Great experience!
The Moxy Banff was a wonderful hotel! It was our first time visiting Banff, and the hotel was clean, in a great location and had wonderful staff. Chloe was at the front desk and completely took care of us! She was friendly and super helpful!
Family traveller
Comment: 29 Aug 2026
Stayed in: Aug 2026
Opened my eyes to the potential and value of the Moxy chain - Great stay!
Marriott is my secondary hotel program; Diamond w/ Hilton, Gold with Marriott. But this is one of very few "chain" hotels in Banff and was among the most reasonably priced (emphasis on "reasonably"), so I gave it a go. The centralized social scene concept is not one I'd gravitate toward, but this property really delivers on all levels.
First, the staff. Absolutely incredible. Every single person we encountered. The bar was a great scene, with engaging and personable staff. Free gummy worms at check-in...every kid's dream (and big kids!).
The room was funky, but comfortable and spacious. We had a king bed and two singles. Had requested one with the beds at floor level versus bunked and they delivered. Only negative is the bathroom. There is basically ZERO privacy, but it works. We were exhausted each night, all we really needed/wanted was sleep.
Pool and hot tub are great. They have a really fun vinyl room that their guest services manager escorted us from the bar for a quick tour. Gym well equipped for the size hotel it is.
They (like most Banff hotels I think) provide free bus passes. Bus stop is half a block from the hotel...super convenient, especially since the hotel is right on the fringe of the town. Made getting to Banff Gondola very easy.
Parking was easy, but free parking is available on the street and staff freely shares this tip with you. We opted to just pay and park right by the door.
I would absolutely stay here again and, dare I say, it gives me less hesitation to book a Moxy again.
First, the staff. Absolutely incredible. Every single person we encountered. The bar was a great scene, with engaging and personable staff. Free gummy worms at check-in...every kid's dream (and big kids!).
The room was funky, but comfortable and spacious. We had a king bed and two singles. Had requested one with the beds at floor level versus bunked and they delivered. Only negative is the bathroom. There is basically ZERO privacy, but it works. We were exhausted each night, all we really needed/wanted was sleep.
Pool and hot tub are great. They have a really fun vinyl room that their guest services manager escorted us from the bar for a quick tour. Gym well equipped for the size hotel it is.
They (like most Banff hotels I think) provide free bus passes. Bus stop is half a block from the hotel...super convenient, especially since the hotel is right on the fringe of the town. Made getting to Banff Gondola very easy.
Parking was easy, but free parking is available on the street and staff freely shares this tip with you. We opted to just pay and park right by the door.
I would absolutely stay here again and, dare I say, it gives me less hesitation to book a Moxy again.
Solo traveller
Comment: 26 Aug 2026
Stayed in: Aug 2026
A wonderful stay with a true Canadian flair!
I absolutely loved my stay at Moxy Banff! The Canadian flair throughout the hotel and inside the rooms was fantastic and gave the entire place such a unique and cozy atmosphere. The rooms were spacious, and the balcony was definitely one of the highlights.
The location was great as well. You can walk to downtown Banff in around 10–15 minutes, which is a great way to save some money on parking. There is also a bus option available if you prefer not to walk.
What truly made this stay 10x better, though, was Andy at the reception. Even though it was my first time here, he made me feel like I was coming home. He really went above and beyond to make my stay unforgettable and tried everything to make sure I had the best experience possible — even though I still wasn’t lucky enough to see a bear!
Of course, all the other staff members were incredibly friendly as well. A big thank you to the entire team for such a memorable stay. I would definitely come back!
The location was great as well. You can walk to downtown Banff in around 10–15 minutes, which is a great way to save some money on parking. There is also a bus option available if you prefer not to walk.
What truly made this stay 10x better, though, was Andy at the reception. Even though it was my first time here, he made me feel like I was coming home. He really went above and beyond to make my stay unforgettable and tried everything to make sure I had the best experience possible — even though I still wasn’t lucky enough to see a bear!
Of course, all the other staff members were incredibly friendly as well. A big thank you to the entire team for such a memorable stay. I would definitely come back!
Very good location
555 Banff Avenue, Banff, T1L 1B5, Canada|0.82 miles from city centre
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Pets allowed
Please contact the hotel for details about adding extra beds.
Moxy Banff: FAQs
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