The Ritz Carlton

The Ritz Carlton

8.9
Wonderful!
9 reviews
Ranked #2 in Santiago hotels
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  • 9.8
    Luxury Travellers
  • 7.2
    Business Travellers
  • 6.8
    Foodies
  • 6.0
    History Buffs
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El Alcalde 15 | Las Condes, Santiago, Chile
1 (888) 271-2681Edit info
Description
This Santiago luxury hotel is located in the business district, near San Cristobal Hill. Another nearby attraction is La Chascona.

Features.
Dining options at The Ritz Carlton, Santiago include a

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restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a spa tub, a sauna, a fitness facility, and a steam room. The property's full service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5.0 star property has a business center and offers small meeting rooms, secretarial services, and limo/town car service. High speed (wired) Internet access (surcharge) is available in public areas. This Santiago property has 9,000 square feet of event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. The property offers an airport shuttle (surcharge). Concierge services, translation services, and tour assistance are available. Additional property amenities include valet parking, multilingual staff, and gift shops/newsstands.

Guestrooms.
There are 205 guestrooms at The Ritz Carlton, Santiago. Beds come with premium bedding. Bathrooms feature separate bathtubs and showers, jetted tubs, phones, and designer toiletries. Wireless and wired high speed Internet access is available for a surcharge; guestrooms also offer multi line phones, CD players, and voice mail. Plasma televisions have premium cable channels. Air conditioned rooms also include desks, minibars, irons/ironing boards, and clock radios. A turndown service is available nightly, housekeeping is offered, and guests may request hypo allergenic bedding.



Notifications and Fees:

  • There are no room charges for children 11 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

The following mandatory hotel imposed fees are charged and collected by the hotel either at check in or check out.

  • All citizens of Chile will be charged the national value added tax
The above list may not be comprehensive. Mandatory hotel imposed fees may not include tax and are subject to change.

Additional fees and deposits may be charged by the property at time of service, check in, or check out.

Amenities

Bar
Restaurant
Swimming Pool
Fitness Center
Spa Services
Internet Access
Laundry Services
Business Center
Meeting Rooms
Airport Transfer
Pets Allowed
Bathtub
Air conditioning

Member Reviews(9)

Reviews
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Wonderful!
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Pro 2018
Miravet

Still one of the smartest options in the city, though some say the surrounding Las Condes neighbourhood is a bit starchy. Rooms are tastefully decorated, but to be honest, you could be staying anywhere in the world. The star of the show is the rooftop pool.

Recommended for:Business TravellersLuxury Travellers
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São Paulo

i didnt sleep in the hotel. I've been there as an event organizer.
it was all perfect! the food, the service, the infrastructure for events was all perfect!

Recommended for:Business TravellersFoodiesLuxury Travellers
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Melbourne

If you're looking for a safe, luxurious hotel where you will be pampered by a very polite and friendly hotel staff, then the Ritz-Carlton is your hotel. When I say it's a safe hotel, I'm referring to the fact that the hotel was built to withstand an earthquake measuring 12 on the Richter Scale, which means it will take the equivalent of a nuclear bomb to collapse this hotel.

Recommended for:Luxury TravellersHistory BuffsArt & Design Lovers
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Pro 2018
Brooklyn

The standard Ritz formula. There is very little that is local about this hotel but the service and facilities are excellent. Everything you'd expect from a Ritz -- just wish they worked a little harder to make the property feel more Chilean. The pampering starts when the corks pop at check-in. A bit tired but reliable. The rooftop pool is lovely but gets crowded. The staff are fantastic.

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Local from Santiago
First to Review

I always wondered whether the Ritz-Carlton was named after the word ritzy, or if the word ritzy derived from the glam and storied Ritz hotels. When you walk into this Ritz, in one of Santiago's toniest neighborhoods, you are inclined to think the word was derived from the hotel. The place just smells like wealth, and it has to be one of the most English-speaking places in Santiago. If you want to be in a hotel where every detail is thought of, this is it. The rooms are spacious and beautiful, in kind of a floral way. The beds are about four feet tall, they're so stuffed with feathers or something else just as cushy. The bathtub is jaccuzi, of course. But you pay for all that ritziness: Want internet? Extra charge. Breakfast? Extra charge. Parking? Extra charge. Certainly, one gets the feeling that the guests here just don't mind. I'm being petty and knocking off one star because this airline-like charging for every extra is annoying to me, and because one of the staffmembers was a little rude with me, though everybody else was perfectly professional.

Recommended for:Business TravellersFamily TravellersLuxury Travellers
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Puerto Varas

This is a classic place that meets every condition for a wonderful stay. Comfortable and luxurious, needless to say, but better than that is its intimate atmosphere, and its smiling staff that make you feel welcome, their candid voice representing the hotel's spirit well. The pool and its surroundings resemble a wellness oasis conveniently located on the terrace. But a few details seem a little lacking – the spa seems somewhat reduced for this category of hotel. The price seems excessive to me, but those who enjoy luxury might will find this hotel to their entire pleasure.

Recommended for:Luxury Travellers
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Local from Santiago

Of course it was excellent, what else would one expect from the Ritz. Friendly and attentive staff, spacious rooms with comfy feather beds. Luxury is at every corner, fine dining in the hotel or just around the corner in any direction. The view from the room shows off the most modern of Santiago. Car service is at the waiting and everyone seems to be fluent in English. Downside though, and other guest agree, why does the Ritz over charge for wifi access. Nickel and dime you for internet? It feels like what a second rate hotel would do. I'm knocking you back a star for that one, Ritz. You should know what your clients want.

Recommended for:Luxury Travellers
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Moscow

nice pool on the roof

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Amenities

Internet Access
  • WiFi (surcharge)
  • Wired (high-speed) Internet access - surcharge
  • Wired high-speed Internet access (surcharge)
Dining & Drinks
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee shop or cafe
Fitness & Recreation
  • Concierge services
  • Terrace
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Spa services on site
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Health club
Transportation
  • Airport transportation (surcharge)
Parking
  • Self parking (surcharge)
  • Valet parking (surcharge)
Accessibility
  • In-room accessibility
  • Accessible bathroom
Pets
  • Pets allowed
  • No pets or service animals allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Business center
  • Meeting rooms 11
  • Porter/bellhop
  • Gift shops or newsstand
  • Conference center
Bath
  • Free toiletries
  • Hair dryer
  • Partially open bathroom
  • Designer toiletries
  • Separate bathtub and shower
  • Jetted bathtub
Bed
  • Premium bedding
  • Hypo-allergenic bedding available
  • Egyptian-cotton sheets
  • Turndown service
In-Room Dining
  • Minibar
  • Room service (24 hours)
Media & Technology
  • Phone
  • Cable TV service
  • Premium TV channels
  • Plasma TV
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Slippers
  • Bathrobes
  • Iron/ironing board
  • Desk
  • In-room safe
  • Soundproofed rooms
Property Info
  • Total number of rooms - 205
  • Number of floors - 14
  • Express check-out
  • Express check-in
The Ritz Carlton

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