The Westin New York at Times Square

The Westin New York at Times Square

21 reviews
Ranked #13 in New York City hotels
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Popular with:
  • 9.8
    Business Travellers
  • 8.7
    Nightlife Lovers
  • 7.3
    Family Travellers
  • 5.6
    Luxury Travellers
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270 West 43rd Street, At 8th Avenue, New York City, NY 10036
1 (888) 271-2681Edit info
Set in the heart of New York, this hotel is close to Minskoff Theater and Broadway, as well as Times Square. Other attractions include Rockefeller Center.

Dining options at W New York Times

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Square include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 4.0 star property has a business center and offers audio visual equipment and business services. Wireless Internet access is available in public areas. This New York property has event space consisting of banquet facilities, conference/meeting rooms, and exhibit space. Wedding services and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include valet parking, a concierge desk, and multilingual staff.

There are 507 guestrooms at W New York Times Square. Beds come with premium bedding. Bathrooms feature designer toiletries, bathrobes, and hair dryers. In addition to CD players, guestrooms offer multi line phones with voice mail. Plasma televisions have DVD players and pay movies. Air conditioned rooms also include desks, minibars, blackout drapes/curtains, and electronic/magnetic keys. Guests may request a turndown service, hypo allergenic bedding, and wake up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Pets: US$ 25 per day
  • Pet deposit: US$ 100 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Fitness Center
Spa Services
Internet Access
Laundry Services
Business Center
Meeting Rooms
Pets Allowed
Air conditioning

Member Reviews(21)

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Mexico City

We try restaurant for dinner and was amazing, great service but also quite expensive.

Recommended for:Business TravellersFamily TravellersNightlife Lovers
Pro 2018

This standard Westin is incredibly well located for visitors doing tourism of business around Times Square.

Recommended for:Business TravellersFamily Travellers
Local from New York City

The Westin, right in the middle of midtown Manhattan looks to be as grand of a hotel as any across the country where there is more space. There are several different types of room options available. There is a movie theatre on 42nd street which is attached to the hotel itself, and there are several packages available that offer discount tickets in conjunction with your stay. There is also a high end restaurant The Foundry, floors upon floors of meeting rooms, but what stood out to me is that the rooms themselves are of a comparable size to the more spacious areas of the country where there is more room to build. It is definitely an escape from the city while still being in the heart of it all. The Grand Deluxe rooms offer more space, but in the end even the standard double on the same floor seems just as spacious. Rooms come equipped with a refrigerator, microwave, and full bath. The staff is super helpful and eager to make your stay here a memorable one.

Recommended for:Business TravellersFamily TravellersLuxury TravellersNightlife Lovers

This Westin outlook make u want u looking for another hotel. Cuz it looks absolutely unpleasant.

Recommended for:Budget TravellersStudentsBackpackersNightlife Lovers

Centrally located hotel with good-sized rooms. Safe neighbourhood. Close to Times Square. Swanky lobby and lounge. Can be pricey.

Recommended for:Business TravellersLuxury TravellersArt & Design Lovers
Manhattan Beach

It's just okay. Had an old room so it smelled like cat pee. AC is either too hot or cold and is loud. Like the Bliss products and the SPG points. WiFi is $19 a day which is a joke. Location perfect for theater goers and subway.

Recommended for:Business TravellersFamily Travellers

Great location for all your mid town adventures. Very close to Javitz convention center. Rooms are good sized. The work out facilities are great plus yoga classes. The staff is very attentive. Recommend for work or play.

Recommended for:Business TravellersArt & Design LoversFoodies
Del Mar

GREAT LOCATION!!!!!!!!!!!!
Easy Walk to the theater.
Right close to Times Square but far enough away. We felt safe.
I did get the Starwood card & was glad I did. There were a few little things that I did mention and they put a Ton of points on my card and have used them for a free night here and there. Might stay here again , because of location.
Oh it was the service that I thought needed a Huge upgrade

Recommended for:Business TravellersFamily TravellersStudents
San Francisco

EXCELLENT ............................................... VERY GOOD CARE, A BEAUTIFUL AND WONDERFUL PLACE


Great location and great rooms. We stayed here twice in the past 2 years and we have had beautiful rooms in a prime location while visiting NYC. This past year, we were able to get rooms the day we landed in NYC for a very reasonable rate for the location. Additionally, when we had a minor issue at the Shula's Steakhouse that is on the property, the hotel was super accomodating taking money off of our bill, offered our entire party a free happy hour, and a manager came up to our room to personally apologize. Great hotel, great location, great staff! This is a great stay for NYC.

Local from New York City

yes, I have been to the westin, and its just fair. Not the coolest place to stay


Great place to stay in New York. Excellent location - in the Theater district, but a nice long block away from the madness at Times Square. Easy access to subways and taxis.


One of the nicer Westins in New York City. The Starwood group bought a bunch of hotels and remodeled them into Westins and Ws. This one has slightly bigger rooms, and is RIGHT in the middle of Time Square so if you are here for NYE or show watching, it's the perfect choice.

If I was still with a Platinum status holder, then this would be the hotel of choice (since then we'd get a free upgrade), but, since I don't have access to Platinum status anymore, I will look at/for other boutique hotels too.


Like a previous reviewer said, this hotel is very beautifully kept. When you go up the escalator to the lobby level, the space just opens up with dark hardwoods and ambient lighting. We were a little early checking in, but they got us situated in our rooms. There are plenty of comfortable couches and seating in the lobby to meet with people. The rooms were spacious considering it's right at Times Square. However, being in Times Square also meant it wasn't easy to get around by cab. Thankfully, our NY office is in short walking distance without battling too many tourists.

San Jose

I loved this amazing hotel, I also stayed here for four nights during Christmas on a spectacular deal where I only had to pay $199 a night! Yes folks, this is DURING CHRISTMAS! Amazing isn't it. :)

The hotel itself is definitely unassuming and not extravagant at all from the outside, but the inside is absolutely gorgeous with dark wood accents and modern lines. The service was quick and extremely polite and all the staff were friendly and I felt very well received despite looking like I could lose a few layers of clothes (it was winter after all).

Our room was a reasonable size (read normally small for the kind of room I've seen at a Westin hotel) but nevertheless beautiful and very cozy / comfortable. I would definitely stay here again :)



Local from Bronx

Photo Gallery


Internet Access
  • WiFi (surcharge)
  • Wired (high-speed) Internet access - surcharge
  • Wired high-speed Internet access (surcharge)
Dining & Drinks
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee shop or cafe
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Health club
  • In-room massage available
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • No cribs (infant beds) available
  • In-room childcare (surcharge)
  • Maximum number of pets per room 1
  • Pets allowed (no fees)
  • Only dogs are allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Business center
  • Meeting rooms 33
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
  • Newspapers in lobby (surcharge)
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Deep soaking bathtub
  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)
In-Room Dining
  • Minibar
  • Room service (24 hours)
  • Coffee/tea maker
  • Refrigerator
Media & Technology
  • Phone
  • Television in common areas
  • Television
  • Premium TV channels
  • Pay movies
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Bathrobes
  • Iron/ironing board
  • Desk
  • In-room safe (laptop compatible)
  • Free weekday newspaper
Property Info
  • Total number of rooms - 873
  • Number of floors - 45
  • Year Built 2002
  • Express check-out
  • Express check-in
The Westin New York at Times Square

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