Sheraton New Orleans Hotel

Sheraton New Orleans Hotel

8.815 reviews
Ranked #5 in New Orleans hotels
Check in:
Check out:
Showing lowest prices(Avg. nightly price)
Popular with:
  • 9.8
    Nightlife Lovers
  • 9.8
    Luxury Travellers
  • 8.8
    Business Travellers
  • 7.0
    Solo Female
Write Review
500 Canal Street, New Orleans, LA 70130
1 (888) 271-2681Edit info
Set in the heart of New Orleans, this hotel is close to the Audubon Insectarium and the Riverwalk Marketplace, as well as Bourbon Street. Additional attractions include Jackson Square.


... Read more
options at Sheraton New Orleans Hotel include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a health club, a sauna, a fitness facility, and a steam room. This 3.5-star property has a business center and offers small meeting rooms, secretarial services, and technology support staff. High-speed (wired) Internet access (surcharge) is available in public areas. This New Orleans property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. The property offers an airport shuttle (surcharge). Limo/town car service and tour/ticket assistance are available. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk. This is a smoke-free property.

There are 1110 guestrooms at the Sheraton New Orleans Hotel. Beds come with premium bedding. Bathrooms feature makeup/shaving mirrors, complimentary toiletries, and hair dryers. In addition to in-room safes, guestrooms offer multi-line phones with voicemail. Televisions have premium cable channels, video game consoles, and pay movies. Air-conditioned rooms also include desks, coffee/tea makers, electronic check-out, and electronic/magnetic keys. Guests may request a turndown service, hypoallergenic bedding, and wake-up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking: US $33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Swimming Pool
Fitness Center
Free WiFi
Internet Access
Laundry Services
Meeting Rooms
Business Center
Cribs Available
Pets Allowed
Air conditioning
Connecting Rooms

Member Reviews(15)

Sort by
Most Helpful
Show Local Reviews

Stayed here with a group from school while attending a conference. Very nice rooms and walking distance to a lot of restaurants!

Recommended for:Luxury Travellers

The Sheraton is in the heart of downtown, close to the French Quarter and the convention center. Water views too. Nicely appointed rooms!

Recommended for:Business Travellers

I attended a few conferences here and stayed here a couple of times over the years. Really pricey and very clean.

San Diego

Good hotel for the price. I'd stay at a boutique hotel in the heart of the area you want to visit if I did it over again.

Local from New Orleans

The artwork was what grabbed my attention. It was located throughout the hotel and gave a good vibe to the place. Although the hotel is set up like a small convention center if that is what you are looking for this is a good choice. The elevators are key code access so strangers from the many meeting rooms are not roaming the halls. The hotel offers a variety of business related advantages such as an in house ATM, a Fed Ex office and most of he second floor is meeting rooms. They have a Starbucks for morning coffee and a gift shop in case you dont have time to shop or you forgot something last minute.

Recommended for:Business Travellers
Huntington Beach

Great location for visiting NOLA. Walking distance to the French Quarter and easy access to everything else. Over 30 floors of rooms so it's one of the biggest hotels in the area. Good amenities at this hotel.

First to Review

The Sheraton in New Orleans is a surprisingly nice place--rooms are small but very comfortable with good mattresses, nice linens, and have an upgraded look. It's also on Canal Street, literally across the street from the French Quarter--close to all the action, but not in the middle of it (ie you'll be able to sleep at night).

Recommended for:Business TravellersFamily TravellersNightlife Lovers
San Francisco

review for stay during mardi gras

the city is MADNESS during mardi gras. in order to combat the thousands of people, the hotel requires you to wear a wristband to enter the premises. lose the wristband and it will cost you $25. although annoying, i'm glad they were checking because there are definitely some shady people roaming the streets.

the location of the hotel is right on canal street. during mardi gras, the parade goes through the front of the hotel. you really can't ask for a better location. it is walking distance to french quarter and the trolley is really close by as well. there are tons of restaurants nearby and convenience store across the street for things you forgot at home or even alcohol. the staff was friendly and helpful. there is a starbucks located inside the hotel for those coffee addicts. i would def recommend this hotel.


Great hotel. Lovely inside and the views from our room were great. Staff very helpful. Great nights sleep

New Orleans, LA

With 1010 rooms, a behemonth lobby, and a $44 million renovation underway, the Sheraton on Canal Street is a Big Cheese in the world of New Orleans hotels. As soon as you walk into the sprawling lobby and see the cocktail lounge in the middle, a lovely scent wafts your way, and stays with you throughout your visit. It’s all part of a branding effort to get you to associate the hotel with pleasant things. And it works! When a well-oiled machine works, it works, and the Sheraton, as part of a chain, is no exception. Uniformly, the elevators are nice, the rooms are nice and clean, and the staff is friendly. If you’re looking for a quirky New Orleans experience, this is definitely not it, but could work as a balm to the wildness of the city. Take note, if you’re thinking of booking within the next few months: their renovation means that the pool and large fitness center are out of commission, although a small fitness center is still available in a pinch.


Great hotel and very well situated

Recommended for:Business TravellersFamily TravellersLuxury TravellersNightlife Lovers
New York City

Great service, great location.


Nice view from the 20th floor at Jazz Fest. Lovely.

Recommended for:Luxury TravellersNightlife LoversSolo Female


Internet Access
  • Free WiFi
  • Computer station
  • Wired high-speed Internet access (surcharge)
Dining & Drinks
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee shop or cafe
  • Coffee/tea in common areas
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Shopping on site
  • Terrace
  • Outdoor pool
  • Pool sun loungers
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Use of nearby fitness center (discount)
  • Parking height restrictions apply
  • Valet parking (surcharge)
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • Free cribs/infant beds
  • Maximum number of pets per room 2
  • Pets allowed (no fees)
  • Only dogs are allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Meeting rooms 54
  • Wedding services
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • 24-hour business center
  • ATM/banking
  • Conference center
  • Free toiletries
  • Hair dryer
  • Premium bedding
  • Hypo-allergenic bedding available
In-Room Dining
  • Room service (24 hours)
  • Coffee/tea maker
  • Refrigerator (on request)
Media & Technology
  • Phone
  • Television in common areas
  • Cable TV service
  • Premium TV channels
  • LCD TV
  • Pay movies
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Desk
  • In-room safe
Property Info
  • Total number of rooms - 1110
  • Number of floors - 49
  • Year Built 1982
  • Express check-out
  • Express check-in
Sheraton New Orleans Hotel

Show Nearby Places

New Orleans Marriott
New Orleans Marriott
8.58 reviews
Distance: 0.06 mi
Wyndham New Orleans - French Quarter
Wyndham New Orleans - French Quarter
8.38 reviews
Distance: 0.14 mi
JW Marriott Hotel New Orleans
JW Marriott Hotel New Orleans
8.38 reviews
Distance: 0.1 mi
View all
Steamboat Natchez
Steamboat Natchez
8.366 reviews
Tours, Classes and Rentals, Cruise
Distance: 0.06 mi
House of Blues
House of Blues
9.057 reviews
Bars, Clubs and Nightlife, Music Venue
Distance: 0.12 mi
Audubon Butterfly Garden and Insectarium
Audubon Butterfly Garden and Insectarium
9.434 reviews
Sights and Museums, Zoo or Aquarium
Distance: 0.07 mi
The Shops At Canal Place LLC
The Shops At Canal Place LLC
9.19 reviews
Shopping, Mall
Distance: 0.1 mi
View all
The Ruby Slipper Cafe
The Ruby Slipper Cafe
9.523 reviews
American, Family Style, Breakfast & Brunch
Distance: 0.03 mi
Palace Cafe
Palace Cafe
9.321 reviews
Cajun/Creole, Bar, Cafe
Distance: 0.09 mi
Restaurant August
Restaurant August
10.011 reviews
Distance: 0.13 mi
Jimmy J's Cafe
Jimmy J's Cafe
9.76 reviews
Breakfast & Brunch, Cafe
Distance: 0.1 mi
View all
Report this place