The Reef Atlantis

The Reef Atlantis

8.982 reviews
Ranked #1 in Nassau hotels
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  • 9.8
    Family Travellers
  • 7.9
    Adventure Travellers
  • 7.4
    Outdoor Enthusiasts
  • 6.9
    Luxury Travellers
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1 Casino Dr, 4777, New Providence Island
1 (888) 271-2681Edit info
Access to the beach, many pools, tunnels, water park, cascino. 10 minute walk or take the free shuttle bus.

Amenities

Bar
Swimming Pool
Fitness Center
Spa Services
Free WiFi
Internet Access
Laundry Services
Business Center
Meeting Rooms
Airport Transfer
Childcare
Air conditioning

Member Reviews(82)

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San Francisco

It's been quite a while since I've stayed here, but if you like all inclusive type resorts, you're going to love this place. Amazing resort grounds, opportunities to go off-grounds for adventures like dolphin swimming, fun water-park type things for the kids.

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San Francisco

I didn't stay at the resort, but visited while on a cruise. There is nothing to do for free except visit the casino if you not staying at the hotel. Even using the beach costs $80.

Recommended for:Luxury Travellers
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Austin

An absolutely stunning resort and casino on Paradise Island in the Bahamas. The food was excellent, the grounds amazing, and the experience as a whole was really fun. The water slide through the shark tank was a highlight.

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Local from Nassau

Want the hotel experience, but not the price tag? Ask about a day pass. Atlantis does a day pass for use of ‘the biggest water park in the Caribbean’. All inclusive day passes mean you can lounge around the pool, enjoy a beverage or four, eat lunch from one of several restaurants or cafes on property, use the (non motorized) water sports and game rooms. At family friendly Atlantis the day pass gives access to the vast array of aquariums, pools and waterslides, but food and drinks are not included.

Recommended for:Adventure TravellersFamily TravellersOutdoor EnthusiastsStudents
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Orlando

When I think of Bahamas, Atlantis always comes to mind. Love their aquarium. Try the slide! Walk through the hotel if you aren't styAying there.

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Santa Clara

Atlantis is a huge, sprawling resort based in Paradise Islands in the Bahamas. The resort includes a casino, aquarium, water park, and an assortment of restaurants, including a buffet. It's a nice resort in a family-friendly sort of way.

Recommended for:Luxury TravellersFamily Travellers
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Los Angeles

This hotel is beautiful. I stayed at the Cove hotel, which is a bit more exclusive than the other Atlantis hotels. The Miami Heat basketball team stayed there when I was there.

I won't lie, it was pretty expensive. Spent about $3k for a week of stay. But you do get a lot of perks. There's a private beach and pool at the Cove. You also get access to the water park, and a little aqua-museum. I believe you can access any of these places for a price if you're not a hotel guest.

My favorite things to do at this resort was the lazy river and water slides at the water park. I also "walked with sharks" where they put in you a suit and a shark tank. Petting dolphins was cool too.

Definitely check out the hotel even if you don't stay there.

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Lots of great sunny beaches nearby. Lovely water park Its close to the town with easy access. The Palm island is wonderful and it is the best resort on the island. There are lots of local food places..

Recommended for:Family TravellersLuxury TravellersOutdoor Enthusiasts
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The hotel is situated in a breathtaking location and it has its own beautiful beach. It is truly a luxury hotel, very expensive but the service and the facilities make up for it. The rooms are wonderful with an amazing view and the food and service are outstanding. I tried everything in the waterpark including the Mayan slide with the shark pool it was a rush and adrenaline burst when you just freefall through a tube into a pool full of sharks. But the most wonderful experience was the dolphin encounter (also very pricy but priceless at the same time), I will never forget this experience, the dolphins were absolutely amazing and you could hug and kiss them or swim with them. It was a dream come true.

Recommended for:Luxury Travellers
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Access to the beach, many pools, tunnels, water park, cascino. 10 minute walk or take the free shuttle bus.

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Anápolis

Beware, everyone!!!!
I WAS STOLEN BY A HOTEL´S STAFF AT THE FRONT DESK OF ATLANTIS ROYAL TOWERS!!!
Unfortunately, as it seems, not only in Brazil consumers have their rights violated. Some companies prefer to take advantage of their position and simply ignore when a costumer faces problems inside their domains. In my case specifically, The Atlantis Paradise Island, located in the Bahamas, a company with a great reputation, didn’t live up to its name.
From the 18th to the 24th of January, both my girlfriend and I, stayed at the Atlantis Royal Towers, in The Bahamas. Even though the service was great and the accommodations wonderful, on the 23rd I decided to pay our bill and, apparently, something went wrong.
Around midnight, 24th, I approached the front desk and explained my wish to end my debt. At first, we tried to solve this using a debit card, however it didn't work. I proceeded to the nearest ATM (in the Casino) and withdrew the amount necessary to pay the bill and returned to my room.
On the last day, I went back to the front desk. I explained to the hotel employee I was checking out and wished to end my debt in cash. The concierge took the money and confirmed that the payment was done, gave me the change and said I owed nothing else. He, then, gave me the receipt in an envelope, which I took and left.
To my uttermost surprise, when my credit card company sent me my bill I noticed that I was being charged again, for the amount which I had already paid IN CASH at the moment of my check-out. For that reason, I immediately, contacted the hole, via phone, to try and solve the issue.
Mrs. Suzanna Knowles-Fernander, Quality Assurance Manager, said that to resolve that matter I would have to send an e-mail soliciting that an administrative investigation took place. Thus, I proceeded as instructed by Mrs. Suzanna Knowles-Fernander and sent an e-mail requiring that the company watched the footage of the security cameras to see that I wasn’t lying and just wanted to preserve my rights.
On February 20th, I sent an e-mail in which I elucidated every detail of the situation. However, the company didn’t respond. I insisted and sent another e-mail on February 28th, to which I got a response on March 4th. And once again, I was taken by surprise.
The hotel offered me a 2 night complimentary stay at the Royal Towers Water view, which added up to US$640.00 and was far from what I had been charged. Hence, on the 15th of March, around 5 p.m., Caribbean time, I tried calling the hotel to discuss the problem, but was unable to find somebody, even Mr. Ghandi Knowles-Thompson – Risk Management Manager, who could solve the question.
Finally, on March 20th, I stayed for over half an hour on the phone with the hotel director, Mrs. Deedee. And, believe it or not, after almost two months, I was told that all the hotel could do for me was to extend their previous offer to a 4 night stay. How they could possibly imagine I would want to spend more money on travelling after the torment it had caused, astonished me.
I was then informed that, if I really sought reimbursement, I would have to take legal measures. As I live in Brazil, the time, trouble, and money I would spend to make my rights prevail are not worth the trouble it would cause me.
Therefore, I just want make other people aware of this situation, so they won’t fall for the same trap, and have to face all the inconveniences I had to.
Beware, everyone.

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Seattle

The only reason to come here is for the watersides. Our kids couldn't get enough of them. Very crowded though because the resort sells tickets to the water park to people who are not staying there, like guests from cruise ships who come for the day. The pools are nice, but I couldn't find a single one, even in the Cove, without loud beating music blaring. There was no escaping the music on any of the beaches either. The food is expensive for what you get. Our best meal was at Dune, off the property but on the water at the One and Only Ocean Club. Our room in the Royal Tower was nice, a one bedroom suite with 2 bathrooms and plenty of space. For the money though, I'd rather stay at a luxury property on Maui like Fairmont Kea Lani. The best thing we did in the Bahamas was walk off the property of Atlantis, to the left of the Cove and Reef buildings. The beach there is gorgeous and we collected shells and went for a nice quiet walk together where the water is as blue as the sky. Beautiful!

Recommended for:Family Travellers
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Huntington Beach

nice mojitos, they pour strawberry chambord over the top..$14, but it's tourist prices everywhere. the water park is superb! pricey but good family fun. food is also insanely priced there.

Recommended for:Family Travellers
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Santa Monica

the food is not good, and REALLY expensive. i just came back from atlantis earlier this week, and it was surprisingly not packed. i was able to use to water slides almost every day with little to no wait. the staff was friendly, and the place was well-kept. my two major complaints were the lack of food options (especially the buffet food at marketplace was gross) as you are pretty much trapped on the resort. of course, you could leave the property, but you'd have to take a cab ride across the bridge off the island. it's an inconvenience, and atlantis sure knows it!! there aren't many options open at lunch. (just platos-the take away place with paninis, and the buffet at the cove). The upscale restaurants have decent food, but man what a rip off. room service also costs an arm and a leg.

my other complaint is the freezing temperatures! my room was kept at 68 degrees and every time i went to turn the temp higher, it would go back down mysteriously. also, the lobby and restaurants were freezing! we all had to wear sweatshirts and long sleeves to dinner (not cute). especially for the guests coming in from the pool area, you are wet and cold, no need to enter sub-freezing temps coming in from the outside! we suspected it was the hotel's way of forcing you into buying a souvenir sweatshirt.

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Hartford

Huge aquarium it's call 'The Dig' if you want to walk around at the Atlantis you will have to pay to get in. Price is about $40 per person without rides in the theme park. I think it worth walking in the theme park. Water slides look pretty cool

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Port Jervis

Destination Wedding have their own department here, I would put everyone up either at The Reef or The Cove to stay out of the main fray. You probably would only need three days and then take a short hop to a Caribbean honeymoon (St Kitts).

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San Jose

We have a Starwood Vacation Ownership there and it is great, every time. Family friendly with a lot to do.

Recommended for:Family Travellers
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Although a resort, Atlantis has some of the most beautiful grounds i have ever seen. Awesomely white beaches, some with absolutely clear water and colorful, minnow-sized fish swimming all around you. This place is wonderful..

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Steinbach

The place was great.Atlantis have a very good architetural design.Great aquarium with many marine animals and different kinds of fish..ceiling with inspired murano from venice with Italian artistic design.Huge casino outlet.Dancing water fountain with unicorn playing.Very good poolside by the shore.Good food.

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Salt Lake City

It was non-stop excitement for teenage son (and husband) with plenty of pool and beach fun. The Aquaventure Waterpark, exhilarating rides through shark filled lagoons, the playful bottlenose dolphins and cute Sea Lions are all an unforgettable part of the vacation. At night there were activities ranging from a no parents allowed nightclub and an ‘underwater’ themed video arcade and the Atlantis Theatre.

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Amenities

Internet Access
  • Free WiFi
Dining & Drinks
  • Bar/lounge
  • Poolside bar
  • Nightclub
  • Breakfast available (surcharge)
  • Coffee shop or cafe
Fitness & Recreation
  • Concierge services
  • Arcade/game room
  • Shopping on site
  • Marina on site
  • Free water park access
  • Beach towels
  • Beach sun loungers
  • On private beach
  • Pool sun loungers
  • Children's pool
  • Waterslide
  • Lazy river
  • Fitness facilities
  • Spa tub
  • Sauna
  • Spa services on site
  • Full-service spa
Transportation
  • Limo or Town Car service available
  • Airport transportation
Parking
  • Valet parking (surcharge)
Traveling with Children
  • No cribs (infant beds) available
  • Babysitting or childcare (surcharge)
  • Children's club
  • Supervised childcare/activities (surcharge)
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Pets
  • Pets not allowed
  • Only service animals are allowed
Services & Conveniences
  • Hair salon
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Elevator/lift
  • Multilingual staff
  • Business center
  • Meeting rooms 37
  • Wedding services
  • Conference space
  • Porter/bellhop
  • Library
  • Gift shops or newsstand
  • ATM/banking
  • Conference center
Bath
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
Bed
  • Hypo-allergenic bedding available
  • Turndown service
  • No rollaway/extra beds available
In-Room Dining
  • Coffee/tea maker
Media & Technology
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Pay movies
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Iron/ironing board
  • In-room safe
  • Free local calls
Property Info
  • Total number of rooms - 423
  • Number of floors - 9
  • Express check-out
The Reef Atlantis

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