Silken Puerta America

Silken Puerta America

9 reviews
Ranked #3 in Madrid hotels
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  • 9.8
    Luxury Travelers
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  • 9.0
    Art & Design Lovers
  • 6.5
    Adventure Travelers
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Avenida de America 41, 28002 Madrid, Spain
1 (888) 271-2681Edit info
This hotel is located close to the airport. Attractions in the neighborhood include Auditorio Nacional de Musica.. Other attractions include Museo del Prado.

Dining options at Hotel Silken

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Puerta America include 2 restaurants and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a sauna, and a fitness facility. This 5.0 star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. Complimentary wireless and wired high speed Internet access is available in public areas. This Madrid property has event space consisting of banquet facilities, conference/meeting rooms, and exhibit space. For a surcharge, the property offers an airport shuttle (available 24 hours). Business services and wedding services are available. Guest parking is available for a surcharge. Additional property amenities include a concierge desk, multilingual staff, and a nightclub. The property has designated areas for smoking.

Guestrooms have city views. Bathrooms feature phones, bathrobes, slippers, and complimentary toiletries. In addition to complimentary wireless and wired high speed Internet access, guestrooms offer direct dial phones, voice mail, and in room safes. Plasma televisions have satellite channels and pay movies. Air conditioned rooms also include minibars, blackout drapes/curtains, welcome amenities, and electronic/magnetic keys. Guests may request extra towels/bedding and wake up calls. Housekeeping is available.


Additional fees and deposits may be charged by the property at time of service, check in, or check out.


    Swimming Pool
    Fitness Center
    Free WiFi
    Internet Access
    Laundry Services
    Business Center
    Meeting Rooms
    Airport Transfer
    Cribs Available
    Air conditioning
    Connecting Rooms

    Member Reviews(9)

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    Cedar Rapids

    Decent. Each level has it's own character.

    Breakfasts are excellent, wouldn't eat dinner there, over priced for the quality.

    Local from Madrid

    I love bright colors which is why from the onset I found Puerta America to be especially appealing. You can see the maze of orange, blue, yellow, green and red from miles away along with hello, in various languages, scrawled to and fro on the sides and front of the skyscraper building. It's location is pretty central, too, near a metro that also doubles as a huge bus station.

    Local from Madrid, Spain

    Silken Puerta is absolutely perfect for anyone who is looking for modern luxury in a busy city environment. Each room is individually designed and is more luxurious than the last. The rooms start as deluxe rooms and for those truly seeking a treat, there's always the Presidential Suite. The staff are really friendly and there's no problem if you don't speak Spanish, there are plenty of English speakers on hand!
    The hotel is located just outside of the city centre and is easily accessible by metro, as the Cartagena metro stop is just a two minute walk away.

    Tel Aviv, Israel

    This hotel is a dream for anyone who loves architecture and design. Starting from the outer shell designed by Jean Nouvel, through it's 13th floors, each designed a by a different architecture or designer: Zaha Hadid, Norman Foster, Ron Arad and others.

    I've stayed on the tenth floor of a Japanese designer Arata Isozaki. It was a wonderful room: Japanese design simple and minimalist, wide bath made of wood, white robes and slippers.

    Regarding cleanliness - I wish all the hotels iv'e been to were as clean.

    Breakfast offered a big choice of both cooked and fresh foods, fresh juices and excellent coffee.

    Although the hotel is not downtown, but it is a 2 minute walk from the nearest metro.

    If you are going to Madrid - go and book a night there, it's the best one. really.

    New York City, New York State, USA

    The visions of many starchitects come together at the Hotel Silken Puerto América: Jean Nouvel took on the façade, penthouse, and 12th floor; Norman Foster tackled the second floor; David Chipperfield the third; and so on. But it’s Zaha Hadid’s futuristic first floor that makes the biggest bathroom impression. Hers are monochromatic affairs, where every surface is part of the same skeleton, with the result that the bathtub organically melds into the sink and floor.

    United States

    Great hotel with a wonderful restaurant and two nice bars for cocktails. I had a great room, love the concept of different floors different designers. Location could have been a bit better and a bit more central but that's not a deal breaker for me - I will return and look forward to staying on another floor.

    Santa Monica
    First to Review

    The Silken Puerta America makes checking into the hotel an adventure because each of its floors had a different designer. I stayed on the 8th Floor in an all white room designed by Kathrin Findlay. Another member of our group opted to stay on the second floor, designed by Norman Foster. It's fun riding the elevator and getting off on the different floors just to see the hallway and elevator waiting area. The hotel is hip and trendy and has a fantastic restaurant. It wasn't as spacious or as comfy as the Hotel Villa Magna, but it has a fun vibe.

    Recommended for:Trendsters
    Recommended for:Budget Travelers
    Kuala Lumpur, Malaysia

    Photo Gallery


    Internet Access
    • Free WiFi
    • Free wired high-speed Internet
    • Dial-up Internet access (surcharge)
    Dining & Drinks
    • Nightclub
    • Breakfast available (surcharge)
    • Coffee shop or cafe
    Fitness & Recreation
    • Tours/ticket assistance
    • Concierge services
    • Rooftop terrace
    • Garden
    • Indoor pool
    • Pool sun loungers
    • Fitness facilities
    • Free airport transportation
    • Self parking (surcharge)
    • In-room accessibility
    • Accessible bathroom
    • Roll-in shower
    Traveling with Children
    • Babysitting or childcare (surcharge)
    • Supervised childcare/activities (surcharge)
    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Pets not allowed
    Services & Conveniences
    • Luggage storage
    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Elevator/lift
    • Safe-deposit box at front desk
    • Multilingual staff
    • Free newspapers in lobby
    • Business center
    • Meeting rooms 12
    • Wedding services
    • Porter/bellhop
    • Gift shops or newsstand
    • Conference center
    • Free toiletries
    • Hair dryer
    • Pillow menu
    • Rollaway/extra beds (surcharge)
    In-Room Dining
    • Minibar
    • Room service (24 hours)
    Media & Technology
    • Digital TV service
    • Daily housekeeping
    Other Room Amenities
    • Air conditioning
    • In-room climate control (air conditioning)
    • Blackout drapes/curtains
    • Slippers
    • Bathrobes
    • Connecting/adjoining rooms available
    • Desk
    • In-room safe
    • Iron/ironing board (on request)
    • Soundproofed rooms
    Property Info
    • Total number of rooms - 315
    • Number of floors - 12
    • Year Built 2005
    • Express check-out
    • Express check-in
    • 24-hour check-in
    Silken Puerta America
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