Gran Melia Fenix

Gran Melia Fenix

9.36 reviews
Ranked #10 in Madrid hotels
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  • 9.8
    Luxury Travellers
  • 9.0
    Family Travellers
  • 6.7
    Art & Design Lovers
  • 6.7
    Business Travellers
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Hermosilla 2 | Plaza De Colon, 28001 Madrid, Spain
1 (888) 271-2681Edit info
Gran Meliá Fénix is a luxury hotel opposite Madrid’s famous Plaza de Colón and alongside the capital’s elegant Paseo de la Castellana. Guest rooms are all equipped with satellite TV, free wifi, iPod ... Read more
dock, DVD player, desk, pillow menu, minibar and remote lighting/curtain control. Bathrooms feature telephone, hair dryer and makeup/shaving mirror. Hotel facilities include a restaurant, bar, and a health spa with gym/pool. Their upgrade programme is called the Red Level, which includes dedicated service and access to exclusive areas. The Gran Meliá Fénix is a member of the Leading Hotels of the World quality control consortium.


Spa Services
Fitness Center
Free WiFi
Internet Access
Laundry Services
Meeting Rooms
Business Center
Airport Transfer
Cribs Available
Air conditioning

Member Reviews(6)

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Hotel is situated in one of the best areas in Madrid which was my top priority (I was in town for business). Whole hotel is very nicely decorated, traditional luxury style. At breakfast there were a lot of choices (including a lot of healthy ones!). I stayed in Junior Suite Red Level which was pretty large and had a big TV. I especially loved iPhone dock station and Clarins toiletries!

Recommended for:Business TravellersFamily TravellersLuxury Travellers

Where to begin! This hotel has so much character, history, and constant innovation, that it almost feels a but like three hotels rolled into one. But first off, in terms of a true 5 star experience, this hotel blows its sister hotel, the Meliá Princesa, out of the water. If the Meliá Princesa is Mick Jagger, the Fenix is Sinatra - timeless elegance that makes you swoon.

The bar: Dry Martini. Divine. Cocktails are mixed by master mixologist, Javier de las Muelas, and a large counter on the wall tells you how many have been made, to date. 20,000 and counting, at the time of my visit. Prefer to drink your cocktail rather than smoke it? No problem, try de las Muelas' invention, the Medusini; a mesmerizing jellyfish- like contraption that essentially allows you to smoke your favorite cocktail though a shisha pipe.

Fancy a Thai massage? Can do. The hotel has recently opened a spa with masseuses from some of the most luxurious establishments in Bangkok. A majestic carved wooden dynasty bed is the centerpiece of the lounge where guests may relax and enjoy a Thai tea post massage.

I visited the Ringo suite (yes, the Beatles stayed here back in the day), which was as regally decorated as the rest of the hotel. A hopelessly fluffy bed, a very inviting mauve chaise lounge, and a very dignified adjoining office complete with a Nespresso machine were the main highlights. It was a pleasant surprise to find Clarins toiletries in the bathroom, as well as a very decadent shower head.

For executives or guests simply seeking a bit more privacy, rooms above a certain category allow guests access to The Red Level, a somewhat VIP area with its own private check-in where Moët is on ice all day, and a scrumptious selection of tapas can be consumed at will.

The very obliging hotel employee who showed me around was very warm and clearly proud to represent the hotel. She greeted guests genuinely and made it very clear that this is a hotel that prides itself on getting to know its guests, and to ensuring that they come back. If this review hasn't convinced you, pop by for an evening drink (there will be someone tickling the ivories of the baby grand in the lobby) and be enchanted for yourself.

Recommended for:Business TravellersFoodiesLuxury TravellersArt & Design Lovers
Local from Madrid

If you’re close enough to this property, you’ll hear the thumping and bass from music. And no, it’s not one of the hotel guests being noisy and disruptive (like I initially thought myself, no lie), but instead the blaring tunes from the Hard Rock Café, an American restaurant chain right, smack dab in the middle of Madrid, serving up burgers and other fare. You’ll see the hotel sign from far up above, sticking out from the top of the hotel building from far off as well. If you walk around the back, on the side not facing the street, you’ll see the traditional hotel entrance, a much quieter difference from the buzz where the Hard Rock Café is. Great hotel pick for the younger crowd and also for those with smaller children.

Recommended for:Family Travellers
Local from Madrid

The Gran Meliá Fénix is luxury just a short walk from Colón and the Jardines del Descubrimiento.
The staff are lovely and friendly and speak English so you don't have to worry if you don't speak Spanish! The hotel was jam packed because of a Madrid-Barcelona match but the staff were still welcoming and made time for each client.
The outdoor terrace is beautiful especially if you've got a a sunny day! If you're a cocktail fan you've got to check out the DRY Martini Cocktail Bar!
The hotel is so gorgeous it's no wonder that The Beatles, Cary Grant, Bill Clinton and David Beckham have all stayed here!

Recommended for:Family TravellersLuxury TravellersNightlife Lovers
Local from Madrid

When the man in the red top hat welcomed me as I walked in, I knew this place was going to be good. It’s uber-luxury. From the lobby a grand staircase curves up, like something out of the 1920s. The room was sumptuous but cosy, packed with mod-cons and even had a sense of individuality to it (the bellboy told me many of the rooms have their own distinctive shape and furniture). On each floor they have two rooms alongside each other that can be closed off from the main hallway, effectively letting you turn two neighbouring rooms into a little apartment - great if you’re travelling with the kids. Don’t miss the DRY Bar. Pretty new when I was there, it’s the brainchild of some well-known Spanish cocktail god. The house special is the dry martini. Get it. The chatty barman served it with the most incredible parmesan cheese ever to pass my young lips. Their angle is cocktail and food pairing and the cheese was practically spicy. They also do a cocktail called the ‘Sharon Stone’. I’ll drink from that cup!

Recommended for:Family TravellersLuxury Travellers

You have to go to the Dry Cosmopolitan Bar and have the signature Foxtrot! It was like a slushy version of a gin and tonic. Amazing and I don't even like gin!



Internet Access
  • Free WiFi
Dining & Drinks
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee shop or cafe
  • Snack bar/deli
  • Coffee/tea in common areas
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Rooftop terrace
  • Spa treatment room(s)
  • Health club
  • In-room massage available
  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • Self parking (surcharge)
  • In-room accessibility
  • Accessible bathroom
Traveling with Children
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Free cribs/infant beds
  • Pets not allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • One meeting room
  • Porter/bellhop
  • 24-hour business center
  • Private bathroom
  • Hair dryer
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Premium bedding
  • Hypo-allergenic bedding available
  • Down comforter
  • Pillow menu
  • Turndown service
  • Rollaway/extra beds (surcharge)
In-Room Dining
  • Minibar
  • Room service (24 hours)
Media & Technology
  • Phone
  • Satellite TV service
  • DVD player
  • Plasma TV
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Slippers
  • Bathrobes
  • Desk
  • Iron/ironing board (on request)
  • Free newspaper
  • Soundproofed rooms
  • In-room safe (laptop compatible)
Property Info
  • Total number of rooms - 203
  • Number of floors - 7
  • Year Built 1953
  • Express check-out
  • Express check-in
Gran Melia Fenix

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