Kochi Marriott Hotel

Kochi Marriott Hotel

9.54 reviews
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  • 9.8
    Business Travellers
  • 9.8
    Luxury Travellers
  • 7.5
  • 7.5
    Family Travellers
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Lulu International Shopping Mall, 34/1111 N.H. 47, Ernakulam, Kochi (Cochin), India
1 (888) 271-2681Edit info


Swimming Pool
Spa Services
Fitness Center
Internet Access
Free Parking
Laundry Services
Business Center
Meeting Rooms
Airport Transfer
Cribs Available
Air conditioning

Member Reviews(4)

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Bengaluru (Bangalore)

A Flawed Gem of a Business Hotel

The Positives: The Marriott’s location is a major plus point for the average business traveller: Situated comparatively close to the airport on one of the main thoroughfares, access is quick and trouble-free. Furthermore, the presence of Lulu Mall next door means that a visitor has easy access to a variety of entertainment and food options during their down-time. Not that it’s needed: I did not step out of the hotel during my stay. There’s little need: the rooms are large and well appointed (as benefits a hotel as new as the Marriott); the staff efficient and courteous (with one glaring exception described below); IT and maintenance services quick and efficient and the spa/health/pool facilities (while small) impeccably maintained. Special mention has to made about the desk-side plugin panel with its universal plug points (a feature strangely absent in many hotels catering to business travellers) and the excellent executive lounge, which along with the one-way airport drop and complimentary breakfast (for the executive package) go a long way towards justifying the hotel’s not inconsiderate cost.

The Negatives: Certain issues detract from the overall experience. Some concerns are minor: the baffling lack of HD channels and the limited in-room dining options. A few are moderate: the breakfast was average, portion sizes inconsistent and room service requests for extra items/information were sometimes forgotten or answered incorrectly. However, the fatal flaw (which stopped this hotel from receiving a higher rating) was that guests to the room were asked irrelevant and borderline-insulting questions, which provided a completely unnecessary hurdle to the subsequent business discussions.

Overall: A very well-appointed, well-situated hotel with great staff that needs to correct certain drawbacks to attain a global standard of service.

Recommended for:Business TravellersFoodiesLuxury Travellers
First to Review

The Marriott had good quality food and even better service. The King Room I saw was just under $100 with no breakfast, and around $115.50 with it. The room itself was very nice and definitely clean. The bathroom had French doors, and there were blinds that covered the view from the shower to the beds. Coffee and water were complimentary. The view from the room was also nice. Another room I saw, a suite, had a half bath by the entryway. There was a full bath, including a tub, further inside. The fee for this room is approximately $203 (plus tax). This fee, however, includes being dropped at the airport and full access to the executive lounge. This room was relaxing to be in and also cleaned well. The executive lounge had an office type room for holding business meetings. If you wanted breakfast away from the busy restaurant on the ground floor, you could have it made for you in the lounge. The entire lounge was bigger than I thought it would be upon entry. The hotel itself is also close to the nicest mall in the city, Lulu Mall. For anyone who can afford to stay here, I would definitely recommend it! I only had lunch there, but they let me see some of the rooms, spa, gym, pool, and the lounge. Their staff is well trained and very aware of the needs of their guests.

Recommended for:Business TravellersWellnessLuxury Travellers

The room was all glass (including the walls of the bathroom) but different curtains were lowered to be able to have privacy at the push of a button. Everything was automatic and very modern. Very functional. There was a sink on the top floor but we did not go up. We went to the pool below and it was great. We had dinner at the hotel and the food was excellent.

Recommended for:Business TravellersFamily TravellersLuxury Travellers

Very practical, modern hotel with comfortable rooms. It is located next to a mall and they have some carts that take you to the door, this was very good. The rooms are comfortable and with very good cleaning. We had a spectacular dinner, where the chefs prepared typical food to suck our fingers. Everything very elegant. And the breakfast next to the pool, also formidable. Food from all regions of India with super friendly chefs explaining everything.

Recommended for:Business TravellersFamily TravellersLuxury TravellersHipsters


Internet Access
  • WiFi (surcharge)
  • Wired (high-speed) Internet access - surcharge
  • Wired high-speed Internet access (surcharge)
Dining & Drinks
  • Breakfast available (surcharge)
  • Coffee shop or cafe
  • Coffee/tea in common areas
Fitness & Recreation
  • Concierge services
  • Tennis on site
  • Garden
  • Outdoor pool
  • Children's pool
  • Sauna
  • Spa services on site
  • Full-service spa
  • Spa treatment room(s)
  • 24-hour fitness facilities
  • 24-hour health club
  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • Free self parking
  • Free valet parking
  • In-room accessibility
Traveling with Children
  • Babysitting or childcare (free)
  • Free cribs/infant beds
  • Pets not allowed
Services & Conveniences
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • Business center
  • Meeting rooms 9
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower only
  • Bidet
  • Premium bedding
  • Turndown service
  • Rollaway/extra beds (surcharge)
In-Room Dining
  • Minibar
  • Room service (24 hours)
  • Coffee/tea maker
  • Free bottled water
Media & Technology
  • Phone
  • Satellite TV service
  • Premium TV channels
  • Pay movies
  • LED TV
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • Iron/ironing board
  • Desk
  • In-room safe
  • Free newspaper
Property Info
  • Total number of rooms - 273
  • Number of floors - 17
  • Year Built 2013
  • Express check-out
  • Express check-in
Kochi Marriott Hotel

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