Kigali Serena Hotel

Kigali Serena Hotel

8.6
Wonderful!
7 reviews
Ranked #1 in Kigali hotels
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Popular with:
  • 9.8
    Luxury Travellers
  • 8.3
    Adventure Travellers
  • 7.4
    Business Travellers
  • 6.8
    Outdoor Enthusiasts
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KN 3 Ave | P.O. Box 7469, Kigali, Rwanda
1 (888) 271-2681Edit info
excellent

Amenities

Bar
Free Breakfast
Restaurant
Swimming Pool
Fitness Center
Spa Services
Free WiFi
Internet Access
Free Parking
Laundry Services
Meeting Rooms
Business Center
Airport Transfer
Childcare
Cribs Available
Air conditioning

Member Reviews(7)

Reviews
4.3/5
Wonderful!
5
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London

Feasting on king prawns and cocktails at the legendary Serena Hotel by night, amidst fun-loving locals and a few foreigners, I keep reminding myself I’m in Rwanda. The restaurant veranda overlooks a large tropical pool, surrounded by vegetation. A live jazz band decants soulful melodies into the warm dusk evening, whilst the buzz amongst the Serena crowd flourishes into the night. The African hotelier is rapidly expanding and my ‘one-to-watch,’ identifiable with attainable luxury and consistency whilst retaining the essence of Africa. In cities such as Kigali, Nairobi and Kampala, it’s an ideal local luxury hotel. Basing myself here at the Kigali property gives me opportunity for morning walks around the upscale enclave. Positioned on a hill, sunrise is particularly beautiful. Spend a few days in Kigali to fully appreciate the changes taking place in Rwanda and to soak in the ambiance, either at the start or end of a Rwandese voyage.

Recommended for:Outdoor EnthusiastsLuxury TravellersAdventure Travellers
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Brisbane

One of Kigali's best hotels. Very pricey, but very nice. It has an excellent convention center, and usually hosts Rwanda's biggest events. The staff is super attentive and friendly. The hotel has a nice pool, and spa/gym. The restaurant is pretty good as well.

Recommended for:Business TravellersLuxury Travellers
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Brooklyn
First to Review

Best option in town. Nice modern rooms with good wi-fi. Service is attentive and the public spaces are very nice. The pool is lovely if the weather is warm enough. Food quality is high.

Far better than the Mille Collines.

Recommended for:Adventure TravellersBusiness TravellersHistory BuffsLuxury Travellers
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London

Plushest hotel in Kigali. I attended a finance conference here that included several of the East African presidents. Formally an InterContinental hotel. Security was well conducted (there were even snipers on the roof - visible (and not at all scary!!). The hosts and staff were also extremely professional. Would recommend for meetings and events.

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excellent

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Local from Kigali
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Nairobi
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Amenities

Internet Access
  • Free WiFi
Dining & Drinks
  • Bar/lounge
  • Poolside bar
  • Free breakfast
  • Restaurant
  • Coffee shop or cafe
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
Transportation
  • Airport transportation (surcharge)
  • Limo or Town Car service available
Parking
  • Free self parking
Accessibility
  • In-room accessibility
Traveling with Children
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Cribs/infant beds (surcharge)
Pets
  • Pets not allowed
Services & Conveniences
  • Hair salon
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Meeting rooms 3
  • Gift shops or newsstand
  • 24-hour business center
Bath
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
Bed
  • No rollaway/extra beds available
In-Room Dining
  • Minibar
  • Room service (24 hours)
Media & Technology
  • Phone
  • Satellite TV service
Other Room Amenities
  • Air conditioning
  • Bathrobes
  • Desk
  • In-room safe
  • Free weekday newspaper
Property Info
  • Total number of rooms - 148
  • Number of floors - 5
  • Express check-out
  • Express check-in
Kigali Serena Hotel

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