W Chicago - City Center

W Chicago - City Center

7.7
Pretty good
13 reviews
Ranked #27 in Chicago hotels
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Popular with:
  • 9.8
    Hipsters
  • 9.1
    Business Travellers
  • 7.1
    Wellness
  • 7.1
    Luxury Travellers
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172 West Adams at LaSalle, Chicago, IL 60603
1 (888) 271-2681Edit info
Description
Set in the heart of Chicago, this hotel is close to the Willis Tower and Millennium Park, as well as the Art Institute of Chicago. Additional attractions include Grant Park.

Features:
Dining options at

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W Chicago City Center include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 4.0 star property has a business center and offers small meeting rooms, limo/town car service, and audio visual equipment. Wireless Internet access is available in public areas. This Chicago property has 14,000 square feet of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Guest parking is available for a surcharge. Additional property amenities include valet parking, a concierge desk, and multilingual staff.

Guest Rooms:
There are 369 guest rooms at W Chicago City Center. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. Wireless and wired high speed Internet access is available for a surcharge; guestrooms also offer multi line phones, iPod docking stations, and voice mail. 42 inch plasma televisions have DVD players and pay movies. Air conditioned rooms also include desks, minibars, electronic check out, and electronic/magnetic keys. Guests may request a turndown service, refrigerators, and hypo allergenic bedding. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request.



Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Valet parking: US$ 53 per night
  • Pets: US$ 100 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

Bar
Restaurant
Fitness Center
Spa Services
Internet Access
Laundry Services
Meeting Rooms
Business Center
Cribs Available
Pets Allowed
Air conditioning
Connecting Rooms

Member Reviews(13)

Reviews
3.9/5
Pretty good
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Phoenix

OK, but not up to the W standards. They probably did the best they could with the older property, but it just wasn't the best.

Recommended for:Business Travellers
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East Moline

Super modern and trendy with a great location. Rooms do not hold a lot of space at all.

Recommended for:Business TravellersHipsters
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Phoenix

The views out the window of my room were fabulous. Be sure to visit the rooftop restaurant which carries late hours for cocktails and small bites. Had a really great stay here. Also, for those who need a little pampering they have a great spa as well! Highly recommended!

Recommended for:Business TravellersLuxury TravellersHipstersWellness
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New York City

Spent 3 days getting stuck in the elevator and asked 2 front desk agents about extending reservation...never to hear from them again.

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Monroe

It's a very nice place. The lobby is awesome and hip. The room I stayed in was on the small side as was the bathroom. I liked it, but small rooms...

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Austin

This W is one of the older W properties and you can definitely tell. The hotel is in a prime location and when i checked in, the lobby was very active and lively. The hotel room had the sexiness that i love in the W brand. The room service was a little above average and the service was prompt and reliable.

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The W. chain has been around long enough that you know to expect the throbbing purple lights and techno music in the lobby-lounge combo that is the first floor. The music and a black-light 3D effect extend to the elevators, but not down the hallway to your rooms. This is a converted hotel rather than newly built into a W, which is probably why the rooms are on the small size (the bathroom almost comically so.) I understand there are larger suites to be had, but for the regular room rate it’s not going to wow you on the size. The beds are killer comfortable, as in every W I have stayed in. This hotel is also located in the financial district which shuts down pretty much for food and entertainment around 8 p.m. That’s a problem easily circumnavigated if the lobby bar and music are to your taste and if not, by using the hotel’s Acura car and driver that will drop you anywhere within 5 miles of the hotel. A third route is the 24-hour room service that’s priced about where you’d expect it to be. Considering the business-traveler location I am surprised that WiFi is not included in the price. If you can do your work or check your email amidst a throbby purple glow, internet is free in the lobby.

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Local from Chicago

The first thing I thought when I walked in was, “Am I about to play a giant game of chess?!” It is in a neat location in regards to being able to walk to shops and restaurants. The bar is new looking and dimly lit. The bar was always busy when I would walk by, and it was all very modern and artsy. The staff was very attentive, and they were always courteous and very polite. They also cater to artists, and frequently hold auditions in the rooms down the hall from the lobby. The W is a really swank place!

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Los Gatos

I attended an event at the Sears Tower and this hotel was conveniently located a few blocks away. It's trendy and luxurious (as you would expect of a W), and you feel like a rock star staying here.

Recommended for:Hipsters
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Braintree
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Local from Chicago
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Los Angeles
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St. Louis
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Amenities

Internet Access
  • WiFi (surcharge)
  • iPod docking station
Dining & Drinks
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee/tea in common areas
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Fitness facilities
  • Use of nearby fitness center (discount)
  • In-room massage available
Transportation
  • Limo or Town Car service available
Parking
  • Self parking (surcharge)
  • Valet parking (surcharge)
Accessibility
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • Free cribs/infant beds
Pets
  • Pets allowed (no fees)
  • Only dogs and cats are allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Meeting rooms 12
  • Porter/bellhop
  • Gift shops or newsstand
  • 24-hour business center
  • ATM/banking
  • Newspapers in lobby (surcharge)
Bath
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Designer toiletries
Bed
  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (free)
In-Room Dining
  • Minibar
  • Room service (24 hours)
  • Refrigerator (on request)
Media & Technology
  • Phone
  • Cable TV service
  • Premium TV channels
  • DVD player
  • Pay movies
  • Plasma TV
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Bathrobes
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Desk
  • In-room safe
Property Info
  • Total number of rooms - 403
  • Number of floors - 22
  • Year Built 1928
  • Express check-out
W Chicago - City Center

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