Sheraton Grand Chicago

Sheraton Grand Chicago

7.6
Pretty good
14 reviews
Ranked #25 in Chicago hotels
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Popular with:
  • 9.8
    Business Travellers
  • 8.4
    Family Travellers
  • 7.4
    Nightlife Lovers
  • 6.6
    Foodies
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301 E North Water St, Chicago, IL 60611
1 (888) 271-2681Edit info
Description
Set in the heart of Chicago, this hotel is close to the Tribune Tower and Millennium Park, as well as the Wrigley Building. Other attractions include the Willis Tower.

Features:
Dining options at

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Sheraton Chicago Hotel and Towers include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, and a sauna. This 4.0 star property has a business center and offers small meeting rooms, limo/town car service, and audio visual equipment. High speed Internet access is available in public areas. This Chicago property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk. This is a smoke free property.

Guest Rooms:
There are 1,209 guest rooms at Sheraton Chicago Hotel and Towers. Beds come with signature bedding. Coffee/tea makers and minibars are offered. Bathrooms feature complimentary toiletries and hair dryers. Wired high speed Internet access is available for a surcharge; guest rooms also offer multi line phones, voice mail, and complimentary weekday newspapers. Televisions have premium cable channels and pay movies. Air conditioned rooms also include desks, blackout drapes/curtains, electronic check out, and electronic/magnetic keys. Guests may request a turndown service, refrigerators, and hypo allergenic bedding. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guest rooms are all non smoking.



Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Self parking: US$ 35 per night
  • Valet parking: US$ 49 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

Swimming Pool
Spa Services
Fitness Center
Internet Access
Laundry Services
Business Center
Meeting Rooms
Cribs Available
Pets Allowed
Air conditioning
Connecting Rooms
Room Service

Member Reviews(14)

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Pretty good
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Union City

The service is great. Rooms are spacious. Great view of Chicago from my room.

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Wildwood

Great hotel in a perfect location just off the river and right next to the Magnificent Mile.

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Rochester

GREAT location! Attended a conference here. Nice to be downtown and close to shopping and attractions. Room was quite, comfortable and had excellent views. Would recommend staying here. Food/drinks on site were pricey. Ventured out for dining. Easy walk to John Hancock building, Art Institute of Chicago, Millennium Park (in February).

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Boston
Ambassador

Comfortable with excellent views (if you're lucky enough to be on the right side), the Sheraton in Chicago is a perfect business traveler stop. It's not exactly the most family friendly hotel option, but the location is prime!

Recommended for:Business Travellers
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San Francisco

Beds were a bit uncomfortable, for some reason. I could not stay asleep for more than 4 hrs at a time both nights I was there. The conference I was attending was in this building, so I had no choice. The ballrooms were beautiful and the accommodations were alright. The indoor pool was in this heated room and was decent. The gym/pool access is free, which was nice.

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Parts of this hotel are very upscale and updated, including the lobby and bar, which also has a worth-the-pricy Shula’s Steakhouse. The lap-swimmable pool, gym and steamroom are also up-to-date, with nice touches like a dorm refrigerator of chilled towels in the weight room. There is also a decent sized outdoor sunning patio. But this particular Sheraton seems to suffer from aging conference hotel run-down syndrome in some of the rooms. Our tiny bathroom actually still had a built-in ashtray reminiscent of an ancient jetliner. The location is a big selling point. If you aren’t here tied up in meetings, it’s walking from lots of theaters and restaurants and accesses the lovely Chicago Riverwalk. When you’re booking beware that parking is $50 and internet access is another $13, and that in most rooms you have to plug into your laptop. Wireless is available in the lobby.

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Local from Chicago

It was great to finally get here! The beds are the best thing about this hotel. They are comfortable. One thing that can be frustrating is how close the doors are to the rooms, and you can occasionally hear doors opening and closing. One thing I did not like is that you have to pay for the gym, but if you are staying longer than a day they have an affordable $20 dollar pass. The rates are cheaper than the surrounding hotels, and it is a great place to stay if you are attending the radiology conference. The rooms are warm, cozy, and modern. You cannot beat these rooms for the price!

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San Diego

Solid hotel with extra points for consistency of service and quality. My check in was quick and I got some extra amenities for being a Starwood member.

Rooms are fairly spacious, clean, and I enjoy their beds and linens. I would suggest placing the "do not disturb" sign up if you're not an early riser. I forgot to do so two mornings in a row and I had housekeeping knocking at 7:30am (that's 5:30am PST for me so I was a grumpy face).

Their meeting rooms are average but were ALWAYS freezing. However, they quickly came in to adjust the thermostat every time we called. I also don't know if it's because Chicago is such a high union-based city but the rates and charges for the meetings services were MUCH higher than other cities I've worked in. Note to self, budget wisely.

This Sheraton has a great location and beautiful views. Their Chi-Bar had tasty cocktails and somewhat of a swanky decor.

3.5 stars

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Local from Chicago
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El servicio es bueno, las habitaciones son amplias y limpias. Lo unico malo fue que habia varios eventos en el hotel y los elevadores siempre tardaban mucho.

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Clarksburg
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Los Angeles
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Bloomington
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San Francisco
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Amenities

Internet Access
  • WiFi (surcharge)
  • Wired (high-speed) Internet access - surcharge
Dining & Drinks
  • Coffee shop or cafe
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Indoor pool
  • Sauna
  • 24-hour fitness facilities
  • In-room massage available
Parking
  • Self parking (surcharge)
  • Valet parking (surcharge)
Accessibility
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • Free cribs/infant beds
Pets
  • Maximum number of pets per room 2
  • Pets allowed (no fees)
  • Only dogs are allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Business center
  • Meeting rooms 43
  • Wedding services
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
Bath
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower only
Bed
  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)
In-Room Dining
  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
Media & Technology
  • Phone
  • Cable TV service
  • Premium TV channels
  • LCD TV
  • Pay movies
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • Blackout drapes/curtains
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Desk
  • In-room safe
  • Free weekday newspaper
Property Info
  • Total number of rooms - 1218
  • Number of floors - 34
  • Express check-out
Sheraton Grand Chicago

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Aliases: Sheraton Grand Chicago

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