Hilton Chicago

Hilton Chicago

8.4
Wonderful!
16 reviews
Ranked #12 in Chicago hotels
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  • 9.8
    Luxury Travellers
  • 9.5
    Business Travellers
  • 7.5
    Family Travellers
  • 6.3
    Nightlife Lovers
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720 S Michigan Ave, Chicago, IL 60605
1 (888) 271-2681Edit info
Description
Set in the heart of Chicago, this hotel is close to the Museum of Contemporary Photography, Grant Park, as well as the Art Institute of Chicago. Other attractions include Millennium Park.

Features:

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Dining options at Hilton Chicago Michigan Ave Cultural Mile include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. Spa amenities include massage/treatment rooms, beauty services, and a hair salon. This 4.0 star property has a business center and offers small meeting rooms, audio visual equipment, and business services. Wireless and wired high speed Internet access is available in public areas (surcharges apply). This Chicago property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Wedding services and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk.

Guest Rooms:
There are 1,544 guest rooms at Hilton Chicago Michigan Ave Cultural Mile. Beds come with pillowtop mattresses and premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature designer toiletries and hair dryers. Wireless and wired high speed Internet access is available for a surcharge; guestrooms also offer multi line phones, voice mail, and complimentary weekday newspapers. Televisions have video game consoles and pay movies. Air conditioned rooms also include desks, electronic check out, electronic/magnetic keys, and irons/ironing boards. Guests may request a turndown service, hypo allergenic bedding, and extra towels/bedding. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request.



Notifications and Fees:

  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Self parking: US$ 43 per day
  • Valet parking: US$ 55 per day
  • Pets: US$ 75 per stay
  • Early check out: US$ 75
  • Rollaway bed: US$ 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

Swimming Pool
Spa Services
Fitness Center
Internet Access
Laundry Services
Business Center
Meeting Rooms
Cribs Available
Pets Allowed
Air conditioning
Connecting Rooms
Room Service

Member Reviews(16)

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Wonderful!
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Local from Chicago

Loved the Hilton Chicago. It's a very huge and historical hotel. Perfectly located in the south loop. Michigan Av is right outside the door to access the Magnificent Mile. Lastly, there meeting rooms are excellent. The Hilton Chicago is always a hub for meetings, conferences and events.

Recommended for:Business TravellersLuxury TravellersHistory BuffsSolo Female Travelers
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Honolulu

Got a room here and they upgraded me for free to a better suite on the 22nd floor. The view of downtown and Lake Michigan was amazing!

Recommended for:Business TravellersLuxury TravellersNightlife Lovers
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Pro 2018
Las Vegas

I loved the location but I am SUPER annoyed at the service here. I specifically booked a lake view room (and paid more money to do so) at this hotel. I booked a couple of months in advance. When my plane to Chicago was delayed (we'd be arriving after midnight), I even called the hotel to confirm my late arrival. I just had a feeling they were going to try to pull one of those hotel games that they always seem to pull -- you check in late, you get screwed out of the nice room you booked. And yep, that's exactly what happened.

Got to the front desk: "Oh, we are sorry but we don't have any more lakeview rooms, but we are upgrading you to a junior suite." Okay, that sounds nice! We got our keys and headed up.

Yes, the Hilton Chicago loves the "we upgraded you to a suite" game. The suite looked like, I kid you not, the Haunted Mansion at Disneyland. Old rickety furniture, oxidized bathroom fixtures, and it smelled musty and ancient. All that was missing was Madame Leota and cobwebs in every corner. We took a look around and back downstairs we went.

They gave us the key to another "suite." Again the same, but this one reeked of cigarette smoke. "But we are a nonsmoking hotel." Um, maybe so but some inconsiderate jerk obviously smoked in this room.

Back downstairs AGAIN.

Let me remind you that now it's about 2:15 am and we suffered through a 4 hour flight with a nearly 5 hour flight delay. We were traveling with lots of bags because my husband was in town for a convention and had to bring casual tourist clothes as well as dress clothes.

This time we asked if they could just please put us in an upgraded room, NOT a "suite." Lo and behold they found a room for us. It was an accessible room with a horrible view of the noisy trains and not a sliver of lake was visible, but at least it looked like a room from this century.

I'm still SUPER angry about this because I specifically booked a lake view room and I paid extra for it. They never could find a lake view room for us during our entire stay. I would not recommend this hotel to anyone and for the love of god, don't pay extra for a lake view room because you might get the old "suite upgrade" scam played on you.

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East Moline

Rooms with double beds have two bathrooms. Comes in handy with multiple people getting ready. Super friendly staff and convenient location. Definitely a favorite. Great restaurants and snack shop.

Recommended for:Business TravellersFamily Travellers
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Los Angeles

walk around and check out all of the special little touches this hotel has to offer. come the night before a home game and you might even see a bear or two!

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Savannah

Convenient location in the city where Hilton is based. Check out the posh ballroom and notice the bar and furniture from the retired Art Nouveau ocean liner. (The stained glass panels from same ship are in Metropolitan Art Museum in NYC.)

Some slightly upgraded rooms are a little odd with two small bathrooms on opposite sides of the small bedroom. Lakeview rooms have good view but others look into adjacent wings and brick walls. Solution is to go outside and enjoy the city.

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Merriam

Rooms and hotel are older, but are very nice. Great location and multiple attractions are within easy walking distance.

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Pro 2018
Pittsford

Hilton Chicago is a typical large scale hotel just slightly off the main downtown area. You seen it in many movies including The Fugitive. The rooms are variable but usually quite nice. The staff is friendly and the breakfast was very good.

Recommended for:Luxury TravellersBusiness TravellersFamily Travellers
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Local from Chicago

While this hotel has rooms as low as $79/night, it also is home to the most expensive hotel suite in the Midwest. Refurbished in 2013, the Conrad Hilton Suite spans 5,000 square feet over two floors, and costs about $10,000 a night. Guests able and willing to pay up are rewarded with an en suite baby grand piano, pool table and a helipad.

Recommended for:Luxury Travellers
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The Chicagoland Area

Along Michigan Ave and South of the Art Institute a well know hotel with prime location in the heart of Chicago. Pricey but location is key.

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This is a beautiful older hotel with all the grandeur and sweeping staircases and overlooking balconies that implies. Every president since FDR is said to have stayed here, including Obama. As one of the largest hotels in the city, The Hilton is host to many conventions and business meetings and gigantic weddings but it’s also a good spot for travelers looking for a discounted room in an interesting location. On Michigan Avenue but well south of the Mag Mile, it has great views of Grant Park and Lake Michigan and it’s not far from the “campus” where the field Museum, Adler Planetarium and Shedd Aquarium all share space with Soldier Field. It’s also a comfortable walk to the Art Institute and Millenium Park, too, except in the dead of winter -- and you can always cab it. The typically usurious $50+ overnight parking charge encourages public transit. Park in a cheaper garage and leave your vehicle undisturbed because you’d only have to pay parking somewhere else! This hotel charges extra for the well-equipped gym and lap pool, with membership open to the hotel’s neighbors. WiFi is $18 extra per day as well. The patrons of the attached bar, Kitty O’Shea’s, always seemed to be having a good time.

Recommended for:Business Travellers
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Local from Chicago

The Hilton is the President’s preferred hotel and it is easy to see why. Royal décor, perfect desks, breathtaking views, and an accommodating staff make this one of the best hotels in Chicago. The furniture is great, and looks like it has been built for royalty. The beds are super soft and attractive. The desks really stand out here, and provide you with a printer/scanner, monitors, and every electronic outlet you would need. The alarm clocks on the night stand are really neat looking, and also have hook ups for mp3 players. The view of the harbor was one of the best I have seen, and I felt like I could see the entire Chicago water front. The staff members were extremely accommodating. One of the staff in particular, Melvin Jacobs, was nice enough to take me to the Imperial Suites where Obama and his staff would frequent during the campaign, and also where R. Kelly had an apparently unforgettable CD release party. This hotel is huge, and one of my favorites!

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Belmont

I was in town for the NRA Show, and the Hilton was one of the most reasonably priced hotels available. The location is great - very scenic as it's situated across from Grant Park and a short cab ride away to many landmarks and neighborhoods. If you want some local flavor within walking distance, go to Buddy Guy's legendary jazz club around the corner and grab some deep dish pizza at Lou Malnati's.

I enjoyed learning about the interesting historical facts about the hotel during my short elevator rides, and there is definitely an air of old school glamour. If you're looking for modern and hip, this is not the place for you. The rooms were quite outdated in terms of decor and my room had a strong musty smell which I eventually got used to. It also would have been nice to have free WiFi and free access to their gym. Ask for a room facing the park and a non-smoking room.

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Corona del Mar

One of my favorite hotels when staying in Chicago.

Recommended for:WellnessLuxury TravellersHistory BuffsArt & Design Lovers
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Local from Chicago

My family stay there on a stayvation, chicago is great on a stayvacation

Recommended for:Family Travellers
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Orlando
Recommended for:Business Travellers
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Photo Gallery

Amenities

Internet Access
  • WiFi (surcharge)
  • Wired (high-speed) Internet access - surcharge
  • Wired high-speed Internet access (surcharge)
Dining & Drinks
  • Breakfast available (surcharge)
  • Coffee shop or cafe
  • Snack bar/deli
  • Grocery/convenience store
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Rooftop terrace
  • Shopping on site
  • Indoor pool
  • Sauna
  • Health club
Parking
  • Self parking (surcharge)
  • Valet parking (surcharge)
Accessibility
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • Cribs/infant beds available
Pets
  • Pets allowed
Services & Conveniences
  • Hair salon
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Business center
  • Meeting rooms 50
  • Wedding services
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
  • Fireplace in lobby
Bath
  • Private bathroom
  • Hair dryer
  • Shower/tub combination
  • Designer toiletries
Bed
  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)
In-Room Dining
  • Room service (limited hours)
  • Coffee/tea maker
Media & Technology
  • Phone
  • Cable TV service
  • Television
  • Premium TV channels
  • HDTV
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Desk
  • In-room safe
  • Free weekday newspaper
Property Info
  • Total number of rooms - 1,544
  • Number of floors - 25
  • Year Built 1927
  • Express check-out
  • Express check-in
Hilton Chicago

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