JW Marriott Cancun Resort and Spa

JW Marriott Cancun Resort and Spa

7.5
Pretty good
4 reviews
Ranked #38 in Cancun hotels
Check in:
Check out:
1
Showing lowest prices(Avg. nightly price)
Currency
Popular with:
  • 9.8
    Business Travellers
Write Review
Bookmark
Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
1 (888) 271-2681Edit info

Amenities

Bar
Swimming Pool
Spa Services
Fitness Center
Free WiFi
Internet Access
Free Parking
Laundry Services
Business Center
Meeting Rooms
Airport Transfer
Childcare
Cribs Available
Air conditioning

Member Reviews(4)

Reviews
3.8/5
Pretty good
5
4
3
2
1
Sort by
Most Helpful
Show Local Reviews
New York City

I've stayed in hotels of all types all around the world, and never have I experienced such rude and inconsiderate service and treatment as I did here. Not only was the front desk and general staff unwelcoming and indifferent to making us feel comfortable during our 6-day stay, but a stolen property issue with the spa turned a poor trip into a nightmare. It was handled with no professionalism by the hotel and corporate Marriott has done nothing about it.

With all the places you can stay in Cancun, do not go where you are treated like ants in an anthill.

Helpful1
Report
Los Angeles
First to Review

Fantastic food and drinks, excellent service. We had rooms over looking the pools and the beach. Amazing view!

Helpful
Report
Florianopolis
Helpful
Report
USA
Helpful
Report

Amenities

Internet Access
  • Free WiFi
  • Free wired high-speed Internet
  • Wired high-speed Internet access (surcharge)
Dining & Drinks
  • Poolside bar
  • Swim-up bar
  • Breakfast available (surcharge)
  • Coffee shop or cafe
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Rooftop terrace
  • Shopping on site
  • Outdoor tennis court
  • Tennis on site
  • Garden
  • Indoor pool
  • Children's pool
  • Spa tub
  • Sauna
  • Spa services on site
  • Full-service spa
  • Steam room
  • 24-hour fitness facilities
  • In-room massage available
Transportation
  • Airport transportation (surcharge)
Parking
  • Free self parking
  • Free valet parking
Accessibility
  • In-room accessibility
  • Accessible bathroom
Traveling with Children
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Children's club
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • Children's club (surcharge)
  • Free cribs/infant beds
  • In-room childcare (surcharge)
Pets
  • Pets not allowed
  • Only service animals are allowed
Services & Conveniences
  • Hair salon
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Business center
  • Meeting rooms 8
  • Wedding services
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
Bath
  • Free toiletries
  • Hair dryer
Bed
  • Premium bedding
  • Pillow menu
  • Turndown service
  • Rollaway/extra beds (free)
In-Room Dining
  • Minibar
  • Room service (24 hours)
  • Coffee/tea maker
Media & Technology
  • Phone
  • Cable TV service
  • Premium TV channels
  • Pay movies
  • LED TV
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Slippers
  • Separate sitting area
  • Bathrobes
  • Iron/ironing board
  • Balcony
  • Desk
  • In-room safe
  • Free newspaper
Property Info
  • Total number of rooms - 448
  • Number of floors - 14
  • Express check-out
  • Express check-in
JW Marriott Cancun Resort and Spa

Show Nearby Places

Loading...
21.087399-86.77107
Hard Rock Hotel Cancun
Hard Rock Hotel Cancun
6 reviews
Distance: 0.15 mi
CasaMagna Marriott Cancun
CasaMagna Marriott Cancun
5 reviews
Distance: 0.09 mi
The Ritz-Carlton, Cancun
The Ritz-Carlton, Cancun
14 reviews
Distance: 0.44 mi
Sandos Cancun Luxury Resort
Sandos Cancun Luxury Resort
5 reviews
Distance: 0.3 mi
View all
Hotel Zone
Hotel Zone
17 reviews
Distance: 0.3 mi
Aquaworld
Aquaworld
8 reviews
Outdoors, Beaches and Watersports, Harbour or Marina
Distance: 0.35 mi
Xenotes Oasis Maya
Xenotes Oasis Maya
6 reviews
Distance: 0.28 mi
Playa Ballenas
Playa Ballenas
1 review
Outdoors, Beaches and Watersports, Beach
Distance: 0.21 mi
View all
Fred's House
Fred's House
5 reviews
££££
International
Distance: 0.15 mi
Sedona Grill
Sedona Grill
3 reviews
££££
Southwestern
Distance: 0.04 mi
Puerto Madero
Puerto Madero
9 reviews
££££
Argentinian
Distance: 0.4 mi
Harry's Prime Steakhouse and Raw Bar
Harry's Prime Steakhouse and Raw Bar
6 reviews
££££
Steak House
Distance: 0.37 mi
View all
Report this place