Hard Rock Hotel Cancun

Hard Rock Hotel Cancun

9.6
Wonderful!
5 reviews
Ranked #15 in Cancun hotels
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Popular with:
  • 9.8
    Luxury Travellers
  • 9.8
    Foodies
  • 9.8
    Nightlife Lovers
  • 9.8
    Adventure Travellers
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Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
1 (888) 271-2681Edit info

Amenities

Swimming Pool
Fitness Center
Spa Services
Free WiFi
Internet Access
Free Parking
Laundry Services
Business Center
Meeting Rooms
Airport Transfer
Childcare
Bathtub
Air conditioning
Connecting Rooms

Member Reviews(5)

Reviews
4.8/5
Wonderful!
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Chicago

First time here. Previously have been too hard rock Punta Cana many times. This is a much smaller resort with fewer restaurants. Enjoyed our time here. Service was exceptional and everyone seem to want to please you. Food was excellent. Recommend the sushi bar at Zen and the hibachi tables there. Beach was beautiful and well equipped with comfortable chairs and umbrellas. Do usual daily activities for those interested or available. Did not leave the resort.

Recommended for:FoodiesLuxury Travellers
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Los Angeles
First to Review

The service was highly above average. Some minor hiccups hither and thither, but higher quality than a normal destination.

Location was pretty central to our excursions. Beach was amazing. We chose this location because we thought that Playa Del Carmen would be too excluded and then Beach would suck. We were not disappointed on this point.

Late night bartender Juan at the outside bar always took very good care of us. We had 0 issues at all except 1-2 basic mini bar upkeep issues. Staff exceeded expectations.

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Orlando
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Brooklyn
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Old Tappan
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Amenities

Internet Access
  • Free WiFi
  • Computer station
Dining & Drinks
  • Grocery/convenience store
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Arcade/game room
  • Billiards or pool table
  • Shopping on site
  • Outdoor tennis court
  • Beach towels
  • Beach sun loungers
  • Beach umbrellas
  • Garden
  • Terrace
  • Outdoor pool
  • Pool sun loungers
  • Children's pool
  • Pool umbrellas
  • Fitness facilities
  • Spa services on site
  • Full-service spa
  • Spa treatment room(s)
  • Health club
Transportation
  • Airport transportation (surcharge)
  • Airport transportation
Parking
  • Free self parking
  • Parking (limited spaces)
  • Free valet parking
Accessibility
  • In-room accessibility
  • Accessible bathroom
Traveling with Children
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's club
  • Supervised childcare/activities (free)
Pets
  • Pets not allowed
Services & Conveniences
  • Hair salon
  • Luggage storage
  • Dry cleaning/laundry service
  • Smoke-free property
  • Elevator/lift
  • Multilingual staff
  • Business center
  • Meeting rooms 4
  • Wedding services
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
  • Conference center
Bath
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower only
  • Private spa tub
Bed
  • Premium bedding
  • Turndown service
  • Rollaway/extra beds (free)
In-Room Dining
  • Room service (24 hours)
  • Coffee/tea maker
  • Minibar (stocked, free items)
  • Free bottled water
Media & Technology
  • Phone
  • Television in common areas
  • Satellite TV service
  • LCD TV
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Slippers
  • Bathrobes
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Balcony
  • Desk
  • In-room safe (laptop compatible)
Property Info
  • Total number of rooms - 601
  • Number of floors - 12
  • Express check-out
  • Express check-in
Hard Rock Hotel Cancun

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