Charles Hotel

Charles Hotel

8.08 reviews
Ranked #2 in Cambridge hotels
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  • 9.8
    Family Travellers
  • 9.7
    Business Travellers
  • 8.6
    Luxury Travellers
  • 7.4
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1 Bennett St Cambridge, Massachusetts 02138
1 (888) 271-2681Edit info
Set in the heart of Cambridge, the Charles Hotel is conveniently located near Harvard Square and Harvard University. There are several dining options onsite, as well as a Legal Seafood across from the ... Read more
hotel's courtyard. There is also an Avis rental car desk in the lobby and a full-service concierge to help arrange tourist activities and local restaurant reservations.

Dining options at The Charles Hotel include 4 restaurants and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, a fitness facility, and a steam room. The property's full service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4.0 star property has a 24 hour business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Complimentary wireless and wired high speed Internet access is available in public areas. This Cambridge property has 18,000 square feet of event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Business services, concierge services, limo/town car service, and translation services are available. Guest parking is available for a surcharge. Additional property amenities include a library, a coffee shop/café, and valet parking. This is a smoke free property. A total renovation of this property was completed in 2009.

There are 294 guestrooms at The Charles Hotel. Beds come with premium bedding. Bathrooms feature phones, televisions, designer toiletries, and bathrobes. In addition to CD players, guestrooms offer multi line phones with voice mail and free local calls. Plasma televisions have DVD players and pay movies. Air conditioned rooms also include desks, minibars, complimentary bottled water, and irons/ironing boards. Guests may request hypo allergenic bedding, extra towels/bedding, and wake up calls. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Pets: US$ 50 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Swimming Pool
Fitness Center
Spa Services
Free WiFi
Internet Access
Laundry Services
Meeting Rooms
Business Center
Cribs Available
Pets Allowed
Air conditioning
Connecting Rooms

Member Reviews(8)

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Local from Boston

This hotel is right in there in Harvard Square and is a very fancy one. The lobby itself is quite beautiful and the staff is friendly as can be. The rooms are spacious and modern and clean, however, they are renovating the rooms in the near future so they would definitely start to look different. The hotel itself is connected to Noir which is a pretty cool bar in Harvard Square but it's also a short walk from the other Harvard area bars and restaurants. There's so much to do in the area that no matter what the hotel looks like, you'll enjoy your stay no matter what.

Recommended for:Business TravellersFamily TravellersHistory Buffs

The hotel is very good. It offers three good restaurants inside and their service is good. The location is also good because is two blocks of the Harvard Square in Cambridge.

Recommended for:Family Travellers
Local from Boston

If you're going to Harvard, the Kennedy school, or a company event, the Charles Hotel is convenient and savvy. It's close to Harvard Square, but hidden enough that the crowds would miss it. It's quite high scale and staff can be a little snooty, forsake your sweats for a suit. The Legal Seafoods has an outside bar in good weather, while the restaurants Rialto and Ragatta Bar are located on the second floor along with a bunch of conference rooms.

Recommended for:Business TravellersLuxury Travellers
Local from Boston

This is a luxury boutique hotel near Harvard Square. They have a large lobby with a happening bar, elegant decor and spacious rooms. The best part for me though? Two of Boston's best restaurants are on the second floor: Henrietta's Table and Rialto! You don't even need to leave the hotel to have a great meal. The hotel is in Charles Square and Legal Seafoods also has an outdoor cafe right outside. It's a great location that's still steps away from Harvard Sq and the T station but not too crowded.

Recommended for:Business TravellersFoodiesLuxury Travellers

Very nice business hotel in Harvard Square. Would be perfect, but health and safety culture has taken over a bit. So the windows don't open in your rooms and there seems to be an upper limit on how hot the water can get. But otherwise very good.

Recommended for:Business TravellersFamily TravellersLuxury Travellers
Local from Boston

I’ll start this one with the best, most unique part of the Charles Hotel. Each room’s bathroom has a television in the mirror. How cool is that? Anyway, the Charles has more to offer than just a tv in the loo. For instance, guests have access to an actual gym and not just a fitness center. There are also four restaurants on site, so guests don’t really have to leave the complex. The rooms, aside from the bathroom tv, are pretty good. Each has a unique feeling to it, mostly because the paintings on the wall are weird in a cool way. It is, however, insanely easy to get confused by the hallways since they seem to go on forever in an Escher-like loop; even the front desk assistant who saw us to the room got confused. The staff was pretty friendly and seemed generally interested in helping us.

Local from Boston
First to Review

The price is not bad for all the service and extras you get. The rooms here feel very individual, with specific, quirky decorations (like a neat faceless gear-clock) and tall wooden headboards for the bed. Of course, I’ve got to mention the remote-controlled TV in the bathroom mirror; never seen that in a hotel before, and it’s in all the rooms. The staff is very friendly and chatty, and there’s a total of four restaurants onsite, ranging from New England-style fare to Asian cuisine. Regattabar brings in local and visiting live jazz acts, as well as various events and concert series from season to season. A hotel this close to all the bars and clubs of Central Square doesn’t even need to have its own entertainment, and the fact that this one does puts it up a notch in my book. Really, there’s enough stuff here that the Charles should feel more like a big glossy resort but somehow it doesn’t overwhelm.

San Carlos

This is one of very few hotels in the immediate Harvard Square area, and is a great choice if you're looking to stay near any of the Harvard campuses in the area. There are a couple of great restaurants inside: Henrietta's Table is great for farm-to-table cuisine and has a patio, Rialto has amazing food in a more modern & chic environment, Noir is a great place for happy hour or quick bites. The location is also convenient -- close to lots of restaurants and bars and shopping in the square. In the winter, they set up a small ice skating rink in the plaza in front of the hotel, and in the warmer months they set up an outdoor patio bar as an extension to Noir.

The hotel rooms can get expensive as a result of high demand and points in time, since all the recruiters (October and April), graduation attendees (May/June), parents coming to take their kids to school (August/September) etc. start here, so try to book early if you have plans to visit. It sits right next to the Charles River, so some rooms have a view of the water. In the hotel itself, the rooms are fine, nothing over-the-top amazing, but comfortable and have everything you would need. They also have many Zipcars parked in the parking lot, so that is convenient if you need a car for a few hours.


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Internet Access
  • Free WiFi
  • Computer station
  • Free wired high-speed Internet
Dining & Drinks
  • Nightclub
  • Breakfast available (surcharge)
  • Coffee shop or cafe
  • Coffee/tea in common areas
Fitness & Recreation
  • Concierge services
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Spa services on site
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Free use of nearby fitness center
  • Limo or Town Car service available
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • Free cribs/infant beds
  • Maximum number of pets per room 1
  • Pets allowed
  • Only dogs are allowed
Services & Conveniences
  • Hair salon
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Meeting rooms 10
  • Conference space
  • Porter/bellhop
  • Library
  • Gift shops or newsstand
  • 24-hour business center
  • ATM/banking
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Premium bedding
  • Hypo-allergenic bedding available
  • Rollaway/extra beds (surcharge)
In-Room Dining
  • Minibar
  • Room service (24 hours)
  • Refrigerator (on request)
Media & Technology
  • Phone
  • Free long-distance calls
  • Cable TV service
  • Premium TV channels
  • LCD TV
  • Pay movies
  • HDTV
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Slippers
  • Bathrobes
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Desk
  • In-room safe
  • Free local calls
  • Free newspaper
  • Soundproofed rooms
Property Info
  • Total number of rooms - 295
  • Number of floors - 10
  • Year Built 1985
  • Express check-out
Charles Hotel

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Aliases: Charles Hotel , The Charles Hotel

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