Taj Boston

Taj Boston

7.69 reviews
Ranked #23 in Boston hotels
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  • 9.8
    Luxury Travellers
  • 9.8
  • 7.9
    Business Travellers
  • 7.9
    Family Travellers
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15 Arlington St, Boston, MA 02116
1 (888) 271-2681Edit info
Located at the cross section of Arlington and Newbury Streets, steps away from the Public Gardens, the Taj Boston is surrounded by art galleries, shops, restaurants and popular tourist attractions, ... Read more
including Charles Street, Newbury Street, Copley Square, Hynes Convention Centre the Boston Commons, and the Charles River Esplanade. The building itself, constructed in 1927, was restored in 2002 as part of its 75th anniversary.

Housekeeping services take place twice daily. Laundry service, professional massage therapy and baby-sitting services are all available upon request. Located on the 15th floor is The Club, a suitable venue for private affairs, gatherings, and intimate meetings and receptions. The hotel also has a fully furnished business center, in addition to a fitness center with free weights, elliptical machines, Stairmasters and more. Other amenities include, a chanel boutique, 24-hour front desk service, airport transportation, concierge, technology butlers, bath and pillow menus, Chauffer Jaguar Sedan service, luggage storage and high tea gatherings.

The hotel has 273 guestrooms, including 44 suites with wood-burning fireplaces. Guestroom perks and amenities include upholstered sofas and armchairs, desks, wireless and high-speed Internet access, flat screen tvs, marble baths, Molton Brown bath products, bathrobes and slippers, 300 thread count, 100% cotton bed linens, 24-hour in-room dining, bath and technology butlers, complimentary morning newspapers and evening turndown services.

Notifications and Fees:
The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Pets: US$ 125 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Fitness Center
Spa Services
Free WiFi
Internet Access
Laundry Services
Business Center
Meeting Rooms
Cribs Available
Pets Allowed
Air conditioning
Connecting Rooms

Member Reviews(9)

Pretty good
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Beautiful antique hotel- soft bed, room larger than expected. Be warned, however- valet is $100 a day, and there's no nearby parking!

Recommended for:Luxury TravellersHistory Buffs
Local from Boston

A luxury hotel with a great location - literally across the street from the Boston Commons. It's also very close to the Newbury Street shops and other restaurants/shops. You know you're in an expensive hotel when there's a Tiffany's in the same building. A great luxury hotel with nice amenities including fluffy bathrobes, etc. They have nice restaurants on site as well, and the Sunday brunch on the rooftop provides wonderful views of the city. It's also an elegant place to have afternoon tea. They provide valet parking, although it's really expensive.

Recommended for:Business TravellersFoodiesLuxury TravellersArt & Design Lovers
Local from Boston

The Taj has a colonial feel, located in the heart of Boston right near the Public Garden. Rooms were very spacious.The club lounge offers specialty cocktails and appetizer. The Indian food in the restaurant is amazing. The staff are friendly. Samuel during the breakfast service became very good friends with our family, so much so that he got a present from our grandmother for her thank yous. They do a good job of managing traffic and taxis right outside the hotel.

Recommended for:Business TravellersFamily TravellersFoodiesLuxury Travellers

Great place, the rooms are clean and welcoming with the added touch of a personalized welcome card and complimentary box of artisan candies waiting for you as you enter your room. They have all amenities for your added comfort, robes, slippers, shoe shine kits, mini bar, and 24 hour room service. They only negative is they nickel and dime you to death...like come on, just because more affluent people stay here, doesn't mean it should cost $16 for a pot of coffee to be delivered to your room.

Recommended for:Business TravellersFamily TravellersFoodiesLuxury Travellers

I've stayed at this property for many years and the service levels have really declined since being sold to Taj.

Room quality is okay but varies by room. Lobby area is pleasant and The Bar is nice in the evening.

Service isn't a strong point for this property. A few observations from my own experience over the past few days:

- Housekeeping doesn't clean thoroughly (e.g., when I arrived, the desk area still had trash from the previous guest -- but the rest of the room was clean)
- My luggage was misplaced after arriving despite the fact that the hotel is noticeably empty. Bellman mistakenly delivered luggage from another guest and then had trouble finding my luggage
- Amenities are not replaced regularly (perhaps they are cutting back due to low occupancy?)

Lastly, I arrived just before opening time for the hotel restaurant and asked to sit until they opened and was turned away. Fine for a place that isn't supposed to offer good service. The Ritz would have been more flexible. It was a little disappointing.

This property is in a great location. The building is attractive. The complementary car service and finishings in the lobby make this feel like a 5-star. However, if you scratch beneath the surface, this property has lost some of its luster.

Stay here if you get a great room rate and don't mind a few imperfections. Otherwise, stay somewhere else.

Greater New York City

The location of the Taj is perfect. It's right on Arlington and Newbury St. Newbury street is my favorite street in Boston and a great place for shopping. Oh it also has a Chanel store in the lobby so I fell in love with the place right away. The service is really great, the rooms are pretty big and the top terrace area is beautiful. If your room is on Arlington you can see the park which is stunning.

Local from Newton
Recommended for:Budget Travellers

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Internet Access
  • Free WiFi
Dining & Drinks
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee shop or cafe
Fitness & Recreation
  • Concierge services
  • Shopping on site
  • Video-game console
  • Fitness facilities
  • In-room massage available
  • Valet parking (surcharge)
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Maximum number of pets per room 1
  • Pets allowed
  • Only dogs and cats are allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Business center
  • Meeting rooms 15
  • Wedding services
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Designer toiletries
  • Premium bedding
  • Hypo-allergenic bedding available
  • Turndown service
  • Rollaway/extra beds (surcharge)
In-Room Dining
  • Minibar
  • Room service (24 hours)
  • Refrigerator (on request)
  • Free bottled water
Media & Technology
  • Phone
  • Cable TV service
  • Television
  • Premium TV channels
  • Pay movies
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Slippers
  • Bathrobes
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Desk
  • In-room safe
  • Free newspaper
Property Info
  • Total number of rooms - 273
  • Number of floors - 17
  • Year Built 1927
  • Express check-out
Taj Boston

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