Hilton Boston Back Bay

Hilton Boston Back Bay

6.45 reviews
Ranked #63 in Boston hotels
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Popular with:
  • 9.8
    Business Travellers
  • 9.1
    Family Travellers
  • 8.3
    Luxury Travellers
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40 Dalton St, Boston, MA 02115-3123
1 (888) 271-2681Edit info

Amenities

Bar
Restaurant
Swimming Pool
Fitness Center
Free WiFi
Internet Access
Laundry Services
Business Center
Meeting Rooms
Air conditioning
Connecting Rooms
Room Service

Member Reviews(5)

Reviews
6.4/10
Pretty good
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Huntington Beach

This hotel is a great location in regards to downtown Boston. And if you're coming in for the marathon or a convention at the Hynes center, then its an even better location. But don't expect this hotel to try too hard to prove its worth. Underwhelmed with the interior, service, and amenities. The Sheraton across the street is better.

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Local from Cambridge

This is your typical large, slightly more upscale chain hotel. There is nothing truly spectacular about it, but I thought it was a very solid choice for business travelers or families touring around Boston. The lobby area is pretty expansive, with a full-service Starbucks and plenty of couches and chairs for lounging. The check-in desk always seemed to be buzzing with guests, so I definitely didn't feel that I got an overwhelmingly personalized experience. However, I thought the fitness center was pretty nice, and I loved that there was an indoor pool for year-round swimming. There was also a cool little rooftop patio with some tables and chairs, though the view from up there was not all that stunning or remarkable. There is also a Diamond Lounge for Hilton Honors members tucked away behind the lobby, which I thought was a pleasant surprise.

Recommended for:Business TravellersFamily TravellersLuxury Travellers
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Local from Boston

The Hilton in Back Bay is a popular choice for both families and business professionals alike. There are no surprises here. It is a standard, comfortable hotel with all of the expected amenities. The lobby is enormous, with shiny cream floors, and sectioned off carpeted areas for dining or working. And the rooms are as standard as they come--though I will say the decor wasn't all that attractive to me. The colors all look a bit faded and in need of a refresh, giving the spaces a mustier feel, even though they're all very clean and well maintained. This is a popular space for meetings, conferences in gatherings (they have 17 different meeting areas) so don't be surprised by the busyness of the lobby.

Recommended for:Business TravellersFamily Travellers
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Local from Boston

With close proximity near the Prudential, Hynes Convention Center, Newbury St., and Boylston St., the Hilton Back Bay’s location is excellent for establishing middle ground in the midst of the city. Full of businesspeople, executives, and professionals, Hilton Back Bay is the quintessential standard of a business hotel chain. With modern style, gym/pool features, and a business center, Hilton Back Bay does its best to accommodate people who are on the move. However, one particular downside to being in such a populated area was that the staff was constantly busy and hurried while catering to their guests. Rooms come equipped with the norm; television, refrigerator, and in-room safe, just to name a few. For a few days stay in Boston, the Hilton Back Bay won’t disappoint.

Recommended for:Business Travellers
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Montreal
First to Review

Nice hotel, good amenities. A good option in Back Bay, however it's at bit too much West to my liking... but you can easily walk to Copley Place and Newbury St. shopping.

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Amenities

Internet Access
  • Free WiFi
  • Computer station
Dining & Drinks
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee shop or cafe
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Rooftop terrace
  • Shopping on site
  • Indoor pool
  • Fitness facilities
Parking
  • Self parking (surcharge)
Accessibility
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • No cribs (infant beds) available
Pets
  • Pets not allowed
  • Only service animals are allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Business center
  • Meeting rooms 15
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
Bath
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower only
  • Designer toiletries
Bed
  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Down comforter
  • No rollaway/extra beds available
In-Room Dining
  • Room service (limited hours)
  • Coffee/tea maker
  • Refrigerator
Media & Technology
  • Phone
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Desk
  • In-room safe
  • Free newspaper
Property Info
  • Total number of rooms - 390
Hilton Boston Back Bay

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