Mercure Hotel Berlin am Alexanderplatz

Mercure Hotel Berlin am Alexanderplatz

6.04 reviews
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  • 9.8
    Business Travellers
  • 9.1
    Family Travellers
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Mollstrasse 4, 10178 Berlin, Germany
1 (888) 271-2681Edit info


Free WiFi
Internet Access
Laundry Services
Business Center
Cribs Available
Pets Allowed

Member Reviews(4)

Pretty good
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Mercure looks awfully dingy from the roadside. Surrounded by big fancy buildings very close to Alexanderplatz, the hotel itself looks more like a displaced motel from another part of the world, than something that belongs in this buzzing part of town. Having said that, when I walked in, it was a different experience. Brightly lit, with clean and minimal design, their lobby bar even had a particular focus on artisanal wines. Other than that, everything is quite basic and the hotel is really set up as an easy, convenient, no fuss, no frills type of place. I was really disappointed with the service though. None of the receptionists spoke good English and I was left to guess about many of the hotel's services and facilities.

Recommended for:Business Travellers

I didn't have a good first impression here as the staff that greeted me weren’t too friendly and the hotel’s exterior is shabby and not in a very pretty area, main busy road, derelict buildings nearby. But I guess it's all part of the East Berlin/ex communist charm! And all this is fine if you are just using your hotel as a base to see the city and the Mercure is close to many public transport lines and a short walk away from heaps of sights such as Alexanderplatz, Volkspark and the TV Tower. Once you get to your room it gets better as they are well decorated and comfortable with free tea and coffee facilities. No air con though so beware of Berlin’s summer heatwaves! Reception is open 24 hours and there is a breakfast buffet for 18 euro.

Recommended for:Business Travellers
Local from Berlin

You can tell that Mercure Hotel was a former communist building for its unforgettable architecture, but this hotel, just 5 minutes by walk to Alexanderplatz, has actually fairly big size bedrooms, and a very big breakfast area. The style might be not the most modern one, but everything is clean and comfortable, with free wi-fi, free water and flat tv. To keep in consideration if you want to stay close to 'Alex' and have a slice of East Berlin.

Recommended for:Budget TravellersBusiness TravellersFamily Travellers
First to Review

Rooms can be spartan, but that's not that important - they're nice and roomy, and a balcony on the right side provides great views of Alexanderplatz. The hotel was built in the DDR days in the 1970s (I get the impression from the rooms that it used to be housing before Agon renovated it for guest rooms). You can often get a good deal here, and it's in a great location for Alexanderplatz (with the Fernsehturm and connections throughout the city) or for a walk through the interesting Friedrichshain and lovely Prenzlauer Berg.

Recommended for:Business TravellersFamily Travellers


Internet Access
  • Free WiFi
Dining & Drinks
  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee/tea in common areas
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Self parking (surcharge)
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • Free cribs/infant beds
  • Maximum number of pets per room 1
  • Pets allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Elevator/lift
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • Business center
  • Private bathroom
  • Hair dryer
  • Shower only
In-Room Dining
  • Coffee/tea maker
Media & Technology
  • Phone
  • Cable TV service
  • Television
  • Daily housekeeping
Other Room Amenities
  • Iron/ironing board
  • Balcony
  • Desk
  • In-room safe
  • Soundproofed rooms
Property Info
  • Total number of rooms - 198
  • Number of floors - 9
  • Year Built 1970
  • Express check-out
  • Express check-in
Mercure Hotel Berlin am Alexanderplatz

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