London Waterloo Train Station

Departures & Arrivals | Live Train Times

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Departures from London Waterloo

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Station Information

Station Address
London Waterloo station, Station Approach, London, Greater London., SE1 8SW
Pre-purchase collection possible
Ticket machine
Not known
Staffing level
Full time
Ticket Office opening hours
Tickets bought in advance online or from South West Trains telesales can be collected at Ticket Office or at Self-Serve Ticket Machines.
DayOpening Hours
Weekdays-
Saturday-
Sunday-
Ticket office location
Not known
Travel card zone
Zone 1
Oyster card issued
Oyster card topup
Oyster card accepted
Toilets available
Toilets description

Yes, One is on Cab Road and the other is near Platform 20 beside Starbucks. They are both operated by a radar key.

Baby change
Postbox
Tourist information
ATM machine
Bureau de Change
Shops
Kiosk, News agent, Wide range of shops, Mini supermarket, Pharmacy, Convenience store, High street shops, Passport Photo Booth
Staff help notes

Staff help is available from station reception on Cab Road, station staff. Disability assistance can be arranged by contacting South Western Railway on 0845 6000 0650 between 06:00 and 22:00 or by emailing customerrelations@swrailway.com It is preferred if assistance is arranged 24 hours in advance.

Monday-Friday 04:30-01:05
Saturday 04:30-01:50
Sunday 05:30-01:05 

Customer service notes
Monday-Saturday 07:00-22:15
Sunday 09:00-20:45

Station Reception

Customer help points

Passengers travelling on journeys from London Waterloo are advised to speak to our team at Station Reception which is located outside exit 3 (directly opposite platform 11), next to the taxi rank.

Staffed information points are located on the main concourse until 21:00 daily.  

A map of Waterloo station is available from South Western Railway Assisted Travel team (0800 52 82 100)

Left Luggage available
Left Luggage phone number
020 3468 4553
Left Luggage URL
Lost Property available
Not known
Lost Property phone number
0207 401 7861
Lost Property URL
Wifi available
Step-free access coverage
Whole station
Step-free access notes

There is level access from all platforms to the main concourse.

There is level access to the station via Exits 1 (Station approach), Exit 2 (via lifts to Waterloo Road and level Access to the Jubilee line), Exit 3 (for taxis and Station Reception)

Ramps for train access
Wheelchairs available
Induction Loop
Accessible ticket machines
Accessible Ticket Office counter
Accessible taxis notes

Accessible taxis are available from the taxi rank on Cob Road / Station Approach

Carpark opening hours
DayOpening Hours
Weekdays -
Saturday -
Sunday -
Carpark notes

Station Approach.

For parking charges see www.apcoa.co.uk/parking-in/london/london-waterloo-station.html

Carpark name
Station Car Park
Carpark operator
APCOA Parking (UK) Limited
Telephone Number
0345 165 2030
Number of spaces
27
Cycle storage available
Stands,Wheel Racks
Number of spaces
573
Sheltered cycle storage
Yes
Cycle storage CCTV
Cycle storage location
Cycle storage is now located opposite the main entrance on Cab Road.
Cycle storage notes
Not known
Rail replacement services
Not known
Taxi rank
Taxis are available from the taxi rank on Cob Road / Station Approach
Onward travel

Buses depart from several points around the station.

All Transport for London Buses are accessible with step free access and have a dedicated mobility space.

More information can be found here
 

Metro services
Not known
Airport
Not known