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Support service benefits reduced mobility passengers at Bristol Airport

Support service benefits reduced mobility passengers at Bristol Airport

Tens of thousands of flight passengers with reduced mobility have benefited from a support service at Bristol International Airport, it has been revealed.

Since it was introduced 12 months ago, the OCS service has helped more than 33,000 travellers as they arrive at the airport right up until they board their aircraft.

A total of 30 members of staff operate hydraulic vehicles known as ‘ambulifts’, which help passengers who find it difficult boarding and disembarking from aircraft steps.

OCS regional operations director Marshall Beach said that, in order for the service to be optimised, passengers should tell their airlines in advance if they need any help.

"They will then be met by OCS staff in the car parks or the terminal building and accompanied through check-in and security into the departure lounge, before receiving assistance boarding their flight," he explained.

Help is provided to passengers who are unable to climb stairs or walk long distances, while those who are wheelchair-bound or sight or hearing impaired are also catered for.

Earlier this month, cheap flights carrier Ryanair launched 11 new flights from Bristol to destinations such as Barcelona, Montpellier and Malta.

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