- No. 1 for ease of use
- No. 1 for relevance of search terms
- No. 1 for value for money
We are delighted to have been voted the best comparison site out there, and the highest scoring on value for money by trusted consumer champion Which?.
“[Skyscanner] found more relevant flights and was easier to use than any other website, according to users.”– Which?
In a recent study that saw the consumer affairs site Which? pit 10 of the most popular travel comparison sites against each other, Skyscanner came out on top for ease of use, relevance of search terms AND value for money – not to brag but we were the only site to receive four stars in each of these categories.
And in a subsequent press statement Which? quoted,
“Customers gave [Skyscanner] a four out of five rating in all categories, while it was the only comparison site to clinch four stars for value for money. It suggests that even though it wasn’t the cheapest, users felt they were getting a fairer quote to begin with – without any nasty surprises later on.”– Which?
Whilst their study also took a snapshot of flight prices, Skyscanner’s Lisa Tyndall reiterates, “As our customer charter states, showing the whole price a traveller will pay, inclusive of all taxes and charges – not a lead-in price to get travellers through the door – is really important to us at Skyscanner. It’s vital that travellers can trust the prices that we show on our site. Flight prices can change quickly as seat allocations sell out, but travellers shouldn’t be shown extra charges when they get to checkout stage. Traveller trust is hugely important to us. We believe we have far higher standards and much more stringent policies with partners than our competitors. We’re delighted that this has been recognised by Which?.”