After months of negotiations, Travelport GDS has been selected to provide its Meridian travel platform to the Czech national carrier.
Czech Airlines (CSA) will now benefit from UK-based Travelport’s wide range of hosting services, enabling the airline to enhance its efficiency on bookings, ticketing and passenger check-in operations.
The deal offers Travelport – part of the Worldspan network – its biggest hosting service agreement in Europe, while the Czech carrier will now be integrated into the SkyTeam alliance of Travelport GDS-served airlines, hoping to now close the technological gap on rivals.
According to EyeforTravel.com, CSA communications director Daniela Hupakova said: "The new system from Travelport GDS will speed up all of our processes from booking through to passenger check-in and the results will be felt not just by our employees but will also very much enhance the overall CSA customer experience."
Claiming that savings of CZK 1 billion (£30 million) could be achieved in five years, CSA vice president for information technologies, Jiri Devat, added: "The airline can expect that sales processed through the new system – which also supports electronic sales channels – will generate additional revenues."