China Southern Airlines has installed 40 new kiosks at a number of airports in the country to improve passengers’ experiences.
Asia’s largest carrier has purchased the NCR TouchPort Kiosks and installed them at Beijing, Shenzhen, Urumqi and Dalian airports, allowing passengers to check-in, print their own boarding passes and access information relating to their flight.
Huang Wengiang, China Southern’s vice president of IT, explained the carrier’s passengers "prefer the convenience and speed" of checking themselves in.
"The NCR TouchPort kiosks run on internationally compliant Common Use Self-Service platform, which provides a foundation for our future partnership with other airlines and gives China Southern the potential to tie up with partners to offer single touchpoints that will facilitate airline check-in, car rental and hotel check-in transactions in the future," he explained.
Self-service check-in is already available at Guangzhou, Shenzhen, Changchun and Zhengzhou airports, with approximately 30 percent of Guangzhou passengers using the service.
In July, the airline announced it had acquired six million safe flying hours and had carried 360 million passengers.