The US General Services Administration (GSA) has announced full deployment of an end-to-end e-gov travel services programme, achieving important advances in integrated booking systems.
Fully integrating and automating all travel booking, reporting and reimbursement processes through a single web-enabled system, the programme has achieved the migration of 82 federal agencies onto its system.
The programme now handles about 93,000 travelers, representing $6.5 billion (£3.3 billion) consolidated annual expenditure, while booking as many as two million airplane tickets.
Tim Burke, GSA director of the office of travel and transportation services, said: "We made the decision to have industry invest totally on the solution, and if we were able to mandate the use, then the industry could compete for that volume. That made our three million transactions available to the industry for the first time through a single procurement vehicle. Our ability to have a standard policy in place as a backbone enables GSA to procure goods and services and distribute them in a way we couldn’t before."
He added that with industry partnerships providing the financial backing, the federal government had not needed to spend large quantities of money to kick-start the programme.