Travel. It's one of life's simple pleasures. But, ooof, planning it can feel like hard work. For the last 18 years we've been on a mission to empower every traveller with innovative tools, insights and experiences that help people get to where they're going, so they can spend more time out exploring the world, and less time anxiously bouncing around 25 browser tabs and endless spreadsheets. Our traveller-first approach drives everything we do and it's never been more important than it is today.
When we launched as a flight comparison site back in 2003, we changed the game by helping travellers feel smart, like they were in on a secret, that promise hasn't changed. And today, while we're a world leader in travel, with millions of people using our products every single day we know there's so much more we can be doing.
Being part of Skyscanner means joining a team hell bent on building the world's most innovative, and helpful travel experiences possible. We're hugely ambitious and believe we have the chance to genuinely challenge and disrupt the industry.
Senior User Researcher – Quantitative specialist.
We are currently seeking an experienced Senior User Researcher to join our growing User Research team here at Skyscanner.
Our User Research team’s mission is to enable all teams at Skyscanner to better understand our users in order to shape products, marketing and services travellers love. You will work within a friendly, collaborative, and dynamic environment where you will have a chance to develop your skills on a variety of projects with the support and guidance of senior leadership. Working alongside senior partners in the business, you will scope and deliver robust strategic and tactical insight that informs meaningful improvement to our product and brand messaging. It’s a fantastic time to join a growing and ambitious team and help shape the future of travel as the world opens again!
As a senior member of the User Research team, you will report to the Director of User Research and your mission will entail:
You'll join a brilliantly diverse group from all corners of the world. After all, travel is about finding new perspectives and experiencing new people and cultures - and Skyscanner is strongest when our teams are both inclusive and diverse. We recognise and challenge everyday biases, remove obstacles to inclusion and ensure all our people can thrive and be themselves.