Show page navigation menu

Senior Systems Engineer

Engineering

Shenzhen

Travel. It’s one of life’s simple pleasures. But, ooof, planning it can feel like hard work. For the last 18 years we’ve been on a mission to empower every traveller with innovative tools, insights and experiences that help people get to where they’re going, so they can spend more time out exploring the world, and less time anxiously bouncing around 25 browser tabs and endless spreadsheets. Our traveller-first approach drives everything we do and it’s never been more important than it is today.

When we launched as a flight comparison site back in 2003, we changed the game by helping travellers feel smart, like they were in on a secret, that promise hasn’t changed. And today, while we’re a world leader in travel, with millions of people using our products every single day we know there’s so much more we can be doing.

Being part of Skyscanner means joining a team hell bent on building the world’s most innovative, and helpful travel experiences possible. We’re hugely ambitious and believe we have the chance to genuinely challenge and disrupt the industry.

 

Senior Systems Engineer

Creating an IT environment with solid and modern technology, to support everyone in the business to do the best work of their lives.

System administration and application support. Troubleshooting and diagnosis. Automation and scripting. Excellent customer service: You’ll need to have done them all and be a domain expert in at least one to join us. We need someone who can help create and maintain our digital workplace by drawing on your skills and experience while leading and mentoring other engineers. You should be capable of designing and operating systems and services, including open-source, internally built and commercial third-party solutions. A passion for learning new technologies and helping others do the same will take you far in this role and great communication and customer service skills will be essential.

We use Zoom to communicate, we support others to use this. We look after printers, a modern visitor management solution, the company’s mobile devices and do many more exciting things.

As a Senior Systems Engineer, you’ll help your colleagues to achieve their goals by enabling them with communication tools, applications and devices. You'll maintain systems and services that make up our hybrid digital workspace and be involved in driving initiatives for improvements. You'll support all office staff directly or via technical escalation where required and look into the root causes. You’ll participate in various support rotas, whilst allowing you to work on your projects and goals outside of support as well. At all times you will ensure that jobs are logged correctly within the appropriate ticketing system. You’ll manage a small team of local engineers coaching, mentoring and supporting them in their career development.

Of course, you’ll also be looking for opportunities to automate repetitive tasks and improve our services. Though you’ll be accountable for the delivery of Squad projects and trusted to deliver, you’ll also form part of a broader team that takes collective responsibility for making success happen.

For more details on Engineering at Skyscanner, check our Engineering Blog and follow Skyscanner Engineering on Twitter.

You’ll join a brilliantly diverse group from all corners of the world. After all, travel is about finding new perspectives and experiencing new people and cultures – and Skyscanner is strongest when our teams are both inclusive and diverse. We recognise and challenge everyday biases, remove obstacles to inclusion and ensure all our people can thrive and be themselves.