Sheraton Grand Chicago

8.5
Very good (5429)

0.94 miles from city centre

Room options

Location

9.0

Great location

Wonderful city. Location was superb. Wonderful location for site seeing.

Reviews

Provided by TrustYou

8.5
Very goodBased on 5429 reviews

Very good club hotel. Close to Navy Pier. Fantastic service. Great location.

8.5
Very goodBased on 5429 reviews

Wonderful sightseeing. Great view. Comfortable beds.

Excellent resort hotel

Top 1% in city

Excellent family hotel

Top 2% in city

Excellent luxury hotel

Top 6% in city

Location
9.0

Great location

Wonderful city. Location was superb. Wonderful location for site seeing.

Service
7.6

Fantastic service

Employee “laughed. Amazing doorman. Wonderful housekeeping.

8.5
Very goodBased on 5429 reviews

Very good club hotel. Close to Navy Pier. Fantastic service. Great location.

8.5
Very goodBased on 5429 reviews

Wonderful sightseeing. Great view. Comfortable beds.

Room
7.4

Great room

Room flawless. Comfiest bed. View was wonderful.

Cleanliness
7.3

Clean

Everything clean. Clean sheets. Clean facilities.

Breakfast
6.1

Breakfast is average

The breakfast buffet was open. Have breakfast included. No complimentary breakfast.

WiFi
6.0

Regular internet service

Fast Wifi. WiFi excellent. They charge for wifi.

Bar
5.4

Standard bar

Free house wines. Downstairs bar over priced. Plain bourbon.

Food
5.4

Food is all right

Sandwiches yummy. Excellent steakhouse. Gluten free pancake.

Pool
4.6

Pool should be renewed

Swimming pool dirty. Overpriced pool. Pool is cold.

Value
3.7

Value for money could be better

Charged twice for my stay. Overcharged deposit. Paying for location.

Good to know

Check in from:
15:00
15:00
Check out before:
12:00
12:00

Hotel description

The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, museums, shopping and entertainment. The hotel offers spectacular views of either the Chicago River, Lake Michigan or the city skyline. Unless notified prior to, or at check-in, a one night penalty will apply to departures that occur earlier than the date specified on the original reservation.

Meals

Information about the type of meals included in the price is indicated in the rate details.

Extra info

**Know Before You Go** Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. **Fees** The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: USD 29.00 per person (approximately) Fee for in-room wireless Internet: USD 14.95 per day (3-device limit, rates may vary) Fee for in-room wired Internet: USD 14.95 per night (rates may vary) Self parking fee: USD 55.00 per night (in/out privileges) Valet parking fee: USD 67.00 per night (in/out privileges) Late check-out fee: USD 75 Refrigerator fee: USD 25 per stay Rollaway bed fee: USD 25 per night Deposit: USD 100.00 per night (holds from card) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Parking & Transport

Airport shuttle, Parking, Valet parking, Car hire

General

Cash machine, Laundry, Heating, Shops, Wedding facilities, WiFi, Multilingual staff, Non smoking, Safe deposit box, Lift

Leisure

Sauna, Massage

Policies

Express check-out, Express check-in, Front desk 24 hour

Food & Drink

Restaurant, Café, Bar

In the rooms

Mini bar, Iron, Heating, Air conditioning, Balcony, Safe deposit box

Health & Fitness

Bicycle hire, Fitness centre, Pool

Services

Wake up call, Concierge, Room service, Doorman, Babysitting, Currency exchange, Luggage storage, Shoe polishing

Business

Conference facilities, Business centre, Meeting facilities

Media & Technology

Fax

Internet

WiFi, Internet access

Rates from all sites

Total price for 1 night, 2 guests, 1 room