Best Western London Queens Crystal Palace Hotel

6.71 miles from city centre

Room options

Location

6.4

Location is ok

Fantastic location. Organised parking. Great shopping area.

Good to know

Check in from:14:00
Check out before:11:00

Hotel description

This hotel is situated just a few minutes away from Crystal Palace/Gipsyhill station. In only a couple of minutes, guests can reach plenty of restaurants, bars, pubs, cafés and public transport. The Glass Palace, Crystal Museum and the Horniman Museum lie around a 5-minute drive from the hotel. Crystal Palace Sports Centre, Crystal Palace Park and Crystal Palace Theme Park are all within direct access of the hotel, around a 20-minute walk away. London City Airport lies around 25 km away, Gatwick and Heathrow airports are around 35 km away and Luton, as well as Stansted airport, is located approximately 50 km from the hotel. Built in 1857 and renovated in 2004, this 5-storey hotel has a total of 98 rooms, including 3 suites. The lobby offers a 24-hour reception and lift access. Additional facilities include a bar, a TV lounge and a restaurant. In addition, the hotel includes a breakfast room, a conference room and free car parking. The comfortable rooms include an en suite bathroom with hairdryer. A tea/coffee maker, ironing equipment, a double or king-size bed as well as individually regulated heating are also included as standard. There is a pool table for guest use. Guests may serve themselves at the breakfast buffet. It is also possible to book a half-board or full-board stay. The number 3 bus and further public transport offer direct access to the city centre. There are direct connections from Heathrow and Gatwick airports as well as from Victoria/Clapham Junction station to Crystal Palace.

Reviews

Provided by TrustYou

7.0
GoodBased on 8498 reviews

Fair city hotel. Close to parking areas and public transportation.

7.0
GoodBased on 8498 reviews

Good city hotel

Top 34% in city

Location
6.4

Location is ok

Fantastic location. Organised parking. Great shopping area.

Service
6.2

Service is adequate

Manager rude. Worst host. Amazing staff.

7.0
GoodBased on 8498 reviews

Fair city hotel. Close to parking areas and public transportation.

7.0
GoodBased on 8498 reviews

Value
5.6

Fairly good value for money

Free phone. Paid for late check out. Great value for the money.

Room
5.5

Room is all right

Free phone. Top-notch air-con system. Dirty towels.

Breakfast
5.3

Breakfast is average

Not have breakfast. No croissants. You have to pay for breakfast.

Bar
4.7

Bar could improve

Stale alcohol. Bar closed. Insufficient bar staff.

WiFi
3.1

Complaints about WiFi

Overpriced wifi. Charged us for WiFi. Wifi barely worked.

Wellness
2.0

Wellness & sports facilities could be improved

No gym.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Facilities

Food & Drink

Internet

Business

Business

Business centre, Meeting facilities

Internet

WiFi, Internet access

General

WiFi, Non smoking, Heating, Safe deposit box, Lift, Multilingual staff, Television

In the rooms

Heating, Air conditioning, Safe deposit box, Television

Food & Drink

Bar, Restaurant

Services

Luggage storage

Parking & Transport

Parking

Policies

Front desk 24 hour