Gran Meliá Fénix

9.1
Excellent (1954)

0.89 miles from city centre

Room options

Location

9.7

Great location

Close to museums. Perfect location. Great shopping streets.

Reviews

Provided by TrustYou

9.1
ExcellentBased on 1954 reviews

Excellent business hotel. Fantastic service. Great location.

9.1
ExcellentBased on 1954 reviews

Professional service. Friendly service. Nice building.

Great Overall Ranking

Top 11% in city

Excellent business hotel

Top 1% in city

Excellent luxury hotel

Top 1% in city

Location
9.7

Great location

Close to museums. Perfect location. Great shopping streets.

Service
9.4

Fantastic service

Impeccable staff. Fantastic housekeeping service. Courteous welcome.

9.1
ExcellentBased on 1954 reviews

Excellent business hotel. Fantastic service. Great location.

9.1
ExcellentBased on 1954 reviews

Professional service. Friendly service. Nice building.

WiFi
9.1

Good internet service

Wifi worked well.

Breakfast
8.8

Tasty breakfast

Excellent brakfast. Best eggs Benedict. Outstanding breakfast menu.

Bar
8.4

Bar is awesome

Famous martini bar. Great cocktails. Bar on-site.

Food
8.1

Delicious food

Great restaurant. Fresh fruit. Good food.

Room
6.1

Room is all right

Clean DVD selection. Lacks closets. No walk in shower.

Comfort
4.2

More comfort would be nice

Very little toilet. Air Conditioning didn't work. Room very small.

Pool
0.0

Pool should be renewed

Good to know

Check in from:
15:00
15:00
Check out before:
12:00
12:00

Hotel description

This hotel enjoys a prime setting at the heart of the mesmerising city of Madrid. Guests will find themselves just a few minutes' walking distance away from the National Library, the Retiro Park, the National Archaeological Museum and the Triangle of Art. This wonderful hotel is located within easy access of the fashionable streets of Goya, Serrano and Velazquez. Every member of the family will appreciate the hotel's close proximity to a host of theme parks and historical attractions. This wonderful hotel comprises sublimely-appointed guest rooms, which provide a veritable home away from home. Guests are invited to dine in style in the hotel's 2 restaurants, where delectable culinary delights are to be found.

Child

Children aged 12 years old and over will be charged 100% of the adult price. Children are welcome at this hotel but must be accompanied by an adult. Extra beds are not available.

Pet

Pets are not allowed.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

In the rooms

Hair dryer, Heating, Disabled facilities, Air conditioning, Iron, Balcony, Safe deposit box

Internet

Internet access, WiFi

Parking & Transport

Airport shuttle, Valet parking, Parking

General

Laundry, Heating, Disabled facilities, Lift, WiFi, Multilingual staff, Non smoking, Safe deposit box

Policies

Express check-out, Express check-in, Front desk 24 hour

Leisure

Spa, Sauna, Massage, Beauty salon

Food & Drink

Restaurant, Bar

Health & Fitness

Fitness centre

Services

Wake up call, Concierge, Room service, Luggage storage, Currency exchange, Daily newspaper, Babysitting

Media & Technology

Fax

Business

Business centre, Meeting facilities

Rates from all sites

Total price for 1 night, 2 guests, 1 room