Grand Mercure Auckland

8.6
Very good (7265)

0.34 miles from city centre

Room options

Location

9.2

Great location

Valet parking was wonderful. Sensational location. Magical location for a dining room.

Reviews

Provided by TrustYou

8.6
Very goodBased on 7265 reviews

Very good business hotel. Close to Harbour. Good for sightseeing and located near shopping areas. Great rooms and fantastic service. Awesome vibe.

8.6
Very goodBased on 7265 reviews

Great reception. Professional service. Friendly service.

Excellent business hotel

Top 6% in city

Excellent city hotel

Top 7% in city

Excellent reception

Top 5% in city

Location
9.2

Great location

Valet parking was wonderful. Sensational location. Magical location for a dining room.

Service
9.1

Fantastic service

Phone call was very much appreciated. Service in restaurant etc were all faultless. Customer service at the hotel is exemplary.

8.6
Very goodBased on 7265 reviews

Very good business hotel. Close to Harbour. Good for sightseeing and located near shopping areas. Great rooms and fantastic service. Awesome vibe.

8.6
Very goodBased on 7265 reviews

Great reception. Professional service. Friendly service.

Vibe
9.0

Awesome vibe

Lobby was exquisite. Everything was spotlessly clean and modern. Christmas tree was superb.

Bar
8.6

Bar is awesome

Amazing rooftop bar. Perfect including the assistance of the porter. Very talented bar manager.

Room
8.2

Great room

Awesome phone. Beds were devine. Beautifully appointed rooms.

Breakfast
8.1

Tasty breakfast

Breakfast was your saving grace. Wonderfully warm staff, and the breakfast. Wonderful dinner and breakfast.

Comfort
5.3

Comfortable

Air-conditioning was hopeless. Aircon and loo seat both broken. Blood on my sheets from the previous stay.

WiFi
4.5

Complaints about WiFi

Internet access in the room did not work. Terrible Wi-fi connectivity. Internet was absolutely terrible.

Wellness
3.9

Wellness & sports facilities could be improved

Mats in Yoga room could be replaced. Elliptical machine in the gymnasium was broken. Would be nice to have spa or pool facility.

Good to know

Check in from:
14:00
14:00
Check out before:
11:00
11:00

Hotel description

Located in the heart of the Auckland waterfront district, overlooking the thriving Viaduct Harbour and surrounded by designer boutiques and award winning restaurants, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city. Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference and event floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland. Elegant refurbished guest rooms and suites designed with harmonious textures in botanic shades feature Smart TV with Bluetooth connectivity, Amiki Manuka honey amenities and complimentary wifi. The welcome addition of the Library, richly decorated with warm gold and sweet leather, the Wellness Room, fresh, bright and calming for your morning yoga, the Business Centre with state of the art technology and The Deck, our urban alfresco event space, guests are able to enjoy extra facilities during their stay.

Meals

Price of an additional breakfast: 35.00 NZD per person. Information about the type of meals included in the price is indicated in the rate details.

Special living conditions

Taxes are included in the accommodation price.

Parking space

Chargeable parking available. Cost: 40.00 NZD per day.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

In the rooms

Hair dryer, Mini bar, Heating, Air conditioning, Iron, Television, Safe deposit box

Food & Drink

Café, Restaurant, Bar

General

Laundry, Heating, Lift, WiFi, Multilingual staff, Television, Non smoking, Safe deposit box

Services

Babysitting, Wake up call, Doorman, Concierge, Room service, Bell staff, Currency exchange, Daily newspaper, Luggage storage

Policies

Front desk 24 hour

Leisure

Library

Parking & Transport

Parking, Valet parking

Health & Fitness

Fitness centre, Bicycle hire

Business

Conference facilities, Business centre, Meeting facilities

Internet

WiFi

Rates from all sites

Total price for 1 night, 2 guests, 1 room