Mercure Catania Excelsior

8.0
Very good (2264)

0.83 miles from city centre

Room options

Location

9.1

Great location

Food market opposite the hotel in Piazza. Really close to the city centre. Wonderful city.

Reviews

Provided by TrustYou

8.0
Very goodBased on 2264 reviews

Very good hotel for solo travelers. Close to the city center with easily acessible parking.

8.0
Very goodBased on 2264 reviews

Great reception.

Excellent luxury hotel

Top 1% in city

Great city hotel

Top 19% in city

Excellent shopping

Top 5% in city

Location
9.1

Great location

Food market opposite the hotel in Piazza. Really close to the city centre. Wonderful city.

Bar
8.7

Bar is awesome

Fabulous bar man. Terrific bar. Sparkling wine/champagne for breakfast.

8.0
Very goodBased on 2264 reviews

Very good hotel for solo travelers. Close to the city center with easily acessible parking.

8.0
Very goodBased on 2264 reviews

Great reception.

Service
8.7

Fantastic service

Attentive staff. Breakfast staff very professional. Fabulous bar man.

Breakfast
8.2

Tasty breakfast

Great friendly staff in the breakfast room. Wonderful breakfast spread. Including an excellent breakfast.

Room
6.4

Room is all right

Toilet in even more ancient state. Curtain was torn. Stained carpet.

WiFi
6.2

Regular internet service

No wi fi connection. Slow Wifi.

Food
5.8

Food is all right

Pastries were divine. Sausages were not the best. Great menu for the evening meals.

Cleanliness
4.9

Could use a good cleaning

Carpets were stained. Stained carpet. Bedroom carpet had stains.

Amenities
4.3

Amenities are not the best

Damaged carpets. Lifts are a bit hit and miss. Elevator to car park is broken.

Wellness
4.0

Wellness & sports facilities could be improved

Gym is small. The gym lacked free weights.

Good to know

Check in from:
14:00
14:00
Check out before:
12:30
12:30

Hotel description

Located in Picanello-Ognina-Barriera-Canalicchio- this romantic hotel is within 1 mi (2 km) of Shrine of Our Lady of Mount Carmel- Massimo Bellini Theater- and Palazzo Biscari. Catania Cathedral and Elephant Fountain are also within 1 mi (2 km). Italia Station is 7 minutes by foot and Galatea Station is 11 minutes.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property: A tax is imposed by the city and is collected at the property in cash: EUR 3.00 per person, per night, up to a maximum of 4 nights. Guests exempted from the tax: Catania residents; exchange students; University students; children under 18 years of age; coach drivers and tour leaders for groups of at least 25 people (1 coach driver and 1 tour leader per group); disabled persons, patients, and their companions/helpers (max 2 per patient), subject to submission of proper documents to the property. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 10 per person (approximately) Rollaway bed fee: EUR 30.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Services

Luggage storage, Concierge, Room service, Bell staff, Currency exchange, Babysitting

General

Laundry, WiFi, Wedding facilities, Multilingual staff, Non smoking, Safe deposit box, Lift

Policies

Express check-out, Front desk 24 hour, Express check-in

Food & Drink

Restaurant, Bar

Health & Fitness

Fitness centre, Bicycle hire

Internet

WiFi

Leisure

Sauna, Steam room

Parking & Transport

Parking, Valet parking, Car hire

Media & Technology

Fax

Business

Conference facilities, Business centre, Meeting facilities

In the rooms

Air conditioning, Safe deposit box

Rates from all sites

Total price for 1 night, 2 guests, 1 room