Four Points by Sheraton Surabaya

9.3
Excellent (5021)

More photosMore photos
More photosMore photos
More photosMore photos
More photosMore photos
More photosMore photos
More photosMore photos
More photosMore photos

Room options

Hotel rating

9.3
ExcellentBased on 5021 reviews

"Excellent family hotel. Close to Surabaya City. Awesome rooms and service in a great location. Awesome vibe."

Excellent Overall Ranking

Excellent family hotel

Excellent city hotel

9.3
ExcellentBased on 5021 reviews

"Great shopping. Friendly service. Comfortable beds. Friendly atmosphere."

Excellent Overall Ranking

Excellent family hotel

Cleanliness
9.6
Service
9.5
Vibe
9.4
WiFi
9.4

Location

9.2

Great location

Excellent environment. Perfect place to stay in the city. Beautiful city.

Good to know

Check in from:
15:00
15:00
Check out before:
12:00
12:00

Hotel description

Property Location With a stay at Four Points by Sheraton Surabaya, you'll be centrally located in Surabaya, within a 15-minute drive of Tunjungan Plaza and Grand City Surabaya. This 4-star hotel is 3.4 mi (5.5 km) from Surabaya Town Square and 5.4 mi (8.7 km) from Royal Plaza Surabaya. Rooms Make yourself at home in one of the 293 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless Internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Amenities Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a ballroom. Dining Enjoy a meal at Wrapped or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee. Business, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Pet

Pets are not allowed.

Paying at the Hotel

The following payment methods are accepted by the hotel: Master Card, Visa Card, American Express Card, Diners Card, JCB Card, Discover.

Breakfast

Breakfast is provided.

Breakfast Business Hours

07:00 - 10:00 from Monday to Sunday.

Children

Children are welcome at this hotel.

Using Existing Beds

For each room, 1 child 12 years old and under can use existing beds for free, breakfast not included.

Extra bed

Cribs cannot be added. Max. 1 extra bed per room. Children 21 years old and under can use extra beds with additional Rp605000.0 charge per person per night.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

General

ATM, WiFi in common areas, Western restaurant, Non-smoking floor, Shops, Laundry, WiFi, Smoking areas, Safe deposit box, Non smoking, Barbecue, Lift, Cash machine

Food & Drink

Café, Complimentary bottled water, Bar, Restaurant

Media & Technology

Fax

Health & Fitness

Gymnasium, Pool, Fitness centre, Pool, Pool

In the rooms

Bathrobe, Iron, Jacuzzi, Hair dryer, Mini bar, Safe deposit box, Balcony, Air conditioning

Internet

Broadband, WiFi, Internet access

Services

Translation services, Alarm clock, Luggage storage, Currency exchange, Room service, Concierge, Daily newspaper

Leisure

Jacuzzi, Massage

Parking & Transport

Shuttle service, Valet parking, Airport shuttle, Car hire, Parking

Business

Meeting facilities, Business centre

Policies

Front desk 24 hour