Mercure Serpong Alam Sutera

8.8
Very good (6379)

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Room options

Hotel rating

8.8
Very goodBased on 6379 reviews

"Excellent wellness hotel. Close to IKEA. Great location."

Great Overall Ranking

Excellent wellness hotel

Excellent family hotel

8.8
Very goodBased on 6379 reviews

"Great shopping. Great reception. Clean rooms. Friendly atmosphere."

Great Overall Ranking

Excellent wellness hotel

Location
9.5
Service
9.1
Breakfast
8.5
WiFi
8.3

Location

9.5

Great location

Cleanliness of the rooms and surroundings truly a delight. From this Jewel Of The City. For the airport, it was excellent customer care.

Good to know

Check in from:
14:00
14:00
Check out before:
12:00
12:00

Hotel description

Located within the Integrated Alam Sutera Complex, this modern city hotel offers easy access to entertainment, shopping and dining at the Living World Shopping Mall, just steps from the hotel. The hotel is a mere 30 kilometres from Jakarta's city centre, where visitors can sightsee at attractions such as the National Monument, Merdeka Palace, and Indonesian National Museum. Each of the hotel's contemporary rooms comes with modern amenities such as air-conditioning, wireless internet access, coffee and tea facilities, and free mineral water. Business travellers might appreciate the hotel's three versatile meeting rooms and grand ballroom for conferences and seminars of up to 475 guests. Meanwhile, everyone can enjoy the outdoor pool and deck and sample local specialties in the a la carte restaurant or enjoy the themed buffets served in the buffet-style restaurant.

Pet

Pets are not allowed.

Paying at the Hotel

The following payment methods are accepted by the hotel: Master Card, Visa Card, American Express Card.

Breakfast

Breakfast is provided.

Children

Children are welcome at this hotel.

Using Existing Beds

For each room, 1 child 16 years old and under can use existing beds for free.

Extra bed

Max. 1 extra bed and 1 extra crib per room. Children 2 years old and under can use extra beds for free. Adults can use extra beds with additional Rp400000.0 charge per person per night.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

General

WiFi in common areas, Sunbathing area, Shops, Television, Reception area, Lounge, Non-smoking floor, ATM, Golf course, WiFi, Barbecue, Non smoking, Television, Telephone, Safe deposit box, Wedding facilities, Cash machine, Laundry, Lift

Services

Photocopier, Concierge, Room service, Wake up call, Doorman, Luggage storage, Daily newspaper, Shoe polishing, Bell staff

In the rooms

Desk, Television, Jacuzzi, Balcony, Mini bar, Hair dryer, Television, Telephone, Bathtub, Shower, Iron, Safe deposit box, Air conditioning

Internet

Internet access, WiFi

Media & Technology

Fax

Policies

Express check-out, Express check-in, Front desk 24 hour

Leisure

Jacuzzi, Spa, Massage, Solarium

Health & Fitness

Pool, Gymnasium, Fitness centre, Tennis court, Pool, Bicycle hire, Pool

Parking & Transport

Parking, Car hire, Parking, Airport shuttle, Shuttle service

Food & Drink

Café, Bar, Restaurant

Business

Meeting facilities, Business centre