Sheraton Grand Macao Hotel, Cotai Central

9.1
Excellent (44757)

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Room options

Hotel rating

9.1
ExcellentBased on 44757 reviews

"Excellent business hotel. Close to Macau City. Good for sightseeing and located near shopping areas. Great room."

Great business hotel

Good Casino Hotel

9.1
ExcellentBased on 44757 reviews

"Great shopping. Comfortable beds. Spacious rooms. Friendly atmosphere."

Great business hotel

Good Casino Hotel

Location
9.4
Value
8.6
Room
8.5
WiFi
8.5

Location

9.4

Great location

Recommending sites to see. Location is superb. Excellent location for shopping.

Good to know

Check in from:
15:00
15:00
Check out before:
11:00
11:00

Hotel description

The Sheraton Macao Hotel, Cotai Central is a five-star hotel situated at Sands® Cotai Central, and grants guests easy access to shopping, dining and entertainment areas. The Macau International Airport is only 2 km (1.2 mi) away. This deluxe Macao hotel offers rooms and suites outfitted with a variety of amenities like Sheraton Sweet Sleeper™ beds, 42-inch flat screen TVs, tea/coffee makers, electronic safes, iron/ironing boards and hair dryers. In terms of dining, guests may sample fresh seafood and local specialties at Xin, taste Italian cuisine at Bene and enjoy foods of international flavors at Feast. The Palms features tea, drinks and live entertainment. The Pool Cafés provide guests with various dining and beverage options. To organize events like dinners, weddings and conferences, planners will find at their disposal variously-sized ballrooms complete with state-of-the-art audiovisual technology including simultaneous interpretation system. This Sheraton Macao hotel offers a range of recreation and entertainment options. Guests may take a refreshing dip is one of three outdoor pools with cabanas, pay a visit to the shopping mall, or work out in the Fitness Center. For children, the Kid's Zone is a nice venue to enjoy themselves.

Pet

Pets are not allowed.

Paying at the Hotel

The following payment methods are accepted by the hotel: Master Card, Visa Card, American Express Card, JCB Card.

City important notice

The hotel does not accept children under 18 years of age staying alone without being accompanied by an adult.

Hotel important notice

Please note that guests are not allowed to use the UnionPay card issued in China to pay the deposit. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. Kindly note that the hotel does not accept third party payment unless a payment authorization form is provided to the hotel. To obtain the payment authorization form, contact the hotel’s room reservations directly and complete the authorization form at least 5 working days prior to the arrival. Should you need further assistance, please feel free to contact hotel by phone call or e-mail. This hotel may impose a surcharge if changing name of the guest who will check in is required. Guests are required to pay a refundable deposit of HKD 1,000 per room per night upon check-in. Payment via Mainland China's UnionPay card are not accepted. Changing guests will be charged an additional fee. Some rooms are non-changeable of guest names. If you have such requirement, please confirm with the hotel in advance.

Breakfast

Breakfast is provided.

Breakfast Business Hours

06:30 - 10:30 from Monday to Sunday.

Children

Children are welcome at this hotel.

Using Exiting Beds

For each room, 1 child 5 years old and under can use existing beds for free , breakfast included; 1 child from 6 to 12 years old can use existing beds for free , breakfast not included; 1 child from 6 to 12 years old can use existing beds with additional HK$141.0 charge per person per night.

Extra bed

Max. 1 bed and 1 crib per room. Children 2 years old and under can use extra beds for free , breakfast included. Children from 6 to 12 years old can use extra beds with additional HK$486.0 charge per person per night. Children from 6 to 12 years old can use extra beds with additional HK$345.0 charge per person per night. Children from 3 to 5 years old can use extra beds with additional HK$345.0 charge per person per night.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Internet

Broadband, Internet access, WiFi

In the rooms

Television, Desk, Iron, Heating, Hair dryer, Balcony, Bathtub, Shower, Bathrobe, Radio, Mini bar, Telephone, Air conditioning, Safe deposit box

General

Television, , , Executive floor, , , , , , Heating, Non smoking, Telephone, Wedding facilities, Lift, Shops, Laundry, Cash machine, Garden, Multilingual staff, Smoking areas, Safe deposit box, WiFi

Services

Daily newspaper, Ticket office, Doorman, Alarm clock, Wake up call, Currency exchange, Room service, Concierge, Babysitting, Luggage storage, Hairdressers

Food & Drink

Complimentary bottled water, Café, Restaurant, Bar

Parking & Transport

Shuttle service, Airport shuttle, Valet parking, Parking

Leisure

Steam room, Beauty salon, Beach umbrellas, Sauna, Spa, Massage

Policies

Express check-in, Front desk 24 hour, Express check-out

Business

Business centre, Meeting facilities, Conference facilities

Health & Fitness

Fitness centre, Pool, Pool