Hangzhou Shangri-La Hotel

8.4
Very good (7179)

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Room options

Hotel rating

8.4
Very goodBased on 7179 reviews

"Very good luxury hotel. Good for sightseeing with nearby parking areas."

Excellent luxury hotel

Excellent business hotel

Excellent Lake Hotel

8.4
Very goodBased on 7179 reviews

"Professional service. Luxurious Hotel."

Excellent luxury hotel

Excellent business hotel

Location
9.2
Service
8.3
Breakfast
7.6
WiFi
7.3

Location

9.2

Great location

Landscape is breathtaking. Outlet and food are fabulous. Wonderful setting and location on the lake.

Good to know

Check in from:
14:00
14:00
Check out before:
12:00
12:00

Hotel description

This beautiful hotel lies on the breath-taking north shore of Hangzhou's famous West Lake, overlooking Solitary Hill Island and the famous Xiling Bridge. This charming resort is ideally located in the financial district, just a 30-minute walk from the city centre. The hotel offers 382 tastefully decorated guest rooms and suites, all fully equipped with modern amenities including a TV, Internet access, a minibar and a mini refrigerator. After a busy day in the city, guests can relax on their private balcony or terrace, enjoy a cool drink in the trendy bar or sample some top cuisine at the on-site restaurant. The hotel also provides an array of additional facilities for their guests to avail of including an indoor heated swimming pool, a well-equipped gym and a sauna and steam room. Whether travelling for business or pleasure this elegant hotel will cater for the guest's every need.

Pet

Pets are not allowed.

Paying at the Hotel

The following payment methods are accepted by the hotel: Master Card, Visa Card, JCB Card, China UnionPay Card.

Hotel important notice

,,,, Effective from January 10, 2019, the East Wing of Shangri-La Hotel, Hangzhou will be closed for an enhancement project. The rest of the hotel is unaffected and will operate as usual. We thank you for your understanding and support. Should you require any assistance, please email us at hangzhou@shangri-La.com or call us at (86 571) 8797 7951. Japanese guests must provide names in Roman letters. Name of the guest checking in must be the same as the guest name on the booking. ,

Breakfast

Breakfast is provided.

Children

Children are welcome at this hotel.

Extra bed

Children 13 years old and over can use extra beds with additional RMB345.0 charge per person per night. Children 11 years old and under can use extra beds for free.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

General

ATM, Television, Disabled facilities, Executive floor, Connecting rooms, Free WiFi in common areas, First aid room, Reception area, Western restaurant, Executive lounge, Lobby bar, Chinese restaurant, Non-smoking floor, Safe deposit box, Lift, Telephone, Non smoking, WiFi, Wedding facilities, Shops, Heating, Garden, Cash machine, Laundry, Multilingual staff

In the rooms

Television, Disabled facilities, Desk, Balcony, Safe deposit box, Shower, Bathtub, Mini bar, Telephone, Bathrobe, Hair dryer, Heating, Air conditioning, Iron

Services

Voice mail, Shoe polishing, Butler service, Ticket office, Alarm clock, Doorman, Wake up call, Babysitting, Luggage storage, Concierge, Room service, Daily newspaper, Currency exchange

Media & Technology

Fax, DVD / Video player

Internet

Broadband, Internet access, WiFi

Food & Drink

Dining room, Restaurant, Café, Complimentary bottled water, Bar

Leisure

Spa, Massage, Sauna, Billiards, Steam room

Business

Meeting facilities, Business centre, Conference facilities

Policies

Front desk 24 hour, Express check-in, Express check-out

Parking & Transport

Parking, Car hire, Airport shuttle

Health & Fitness

Pool, Tennis court, Fitness centre, Bicycle hire