Southwest Airlines said its ‘Contract of Carriage’ enables staff to refuse transport to customers whose clothing is 'lewd, obscene, or patently offensive'.
Ignoring the ruling of the airline staff, the woman boarded the plane anyway and the flight took off as normal.
"Lo and behold, the plane didn't fall out of the sky...my cleavage did not interfere with the plane's ability to function properly. To add insult to injury, the guy sitting in front of me on the plane was wearing a shirt with an actual Trojan condom embedded behind a clear plastic applique and had no trouble getting on his flight."
Following the story going public, the airline has since apologised, but it’s not the first time an airline has had to backtrack following being outed. ‘United Breaks Guitars’, a song about a guitar broken by an airline, became a YouTube sensation receiving over 12 million views, and a lot of bad publicity for United.
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