With its chirpy canary yellow website, Flythomascook is part of the Thomas Cook Group, who doesn’t only offer a package holiday booking service but also its own airline - Thomas Cook Airlines. The man behind it, Mr Thomas Cook, began his modest travel company in 1841 with a train journey from Leicester to Loughborough with a goal to help Britons see the world! Today, from its many UK bases, Thomas Cook Airlines does just that - flying to some of the most well-known holiday resorts in the world. Since those days, Thomas Cook Airlines has grown to a 35 strong fleet flying nearly 7 million passengers (and not only Britons!) to exotic climbs, far flung and close to home.
How to Check In
You can check-in for your Thomas Cook flight up to 7 days prior to departure if you use their online service. Simply go to the Manage My Booking section of the website and enter your booking details. If you prefer to ditch modern technology and check-in at the airport you may do so up to 3 hours before your flight departs. If you happen to be passing by the airport the night before your flight, take advantage of Sundown Check-In where you can check-in from 5-9pm. Please note that from 1 Nov 2013 there will be a £5 fee for this service.
Baggage Allowance and Fees
While there are a variety of package holidays and flights available which vary the carry-on and hold luggage entitlements, all Thomas Cook flights allow 5kg hand luggage. If you have booked a flight only you will have to pay for any hold luggage at a cost of £17 for 20kg, for all flights under 7 hours. If you’ve booked a standard package holiday your entitlement is 15kg of hold luggage while for complete package holidays it is between 20-25kg.
Seating – Leg Room, Choosing Seats
If you don’t mind where you sit you can take the seat allocated to you at either online check-in or at the airport desk on arrival. If however you’re a ‘must have a view’ or ‘only the aisle will do’ kind of person, you can choose your seats for an additional charge. For short haul the fee is £5, £7.50 on medium haul and £10 on long haul flights. If you choose to fly in Premium class you’ll be guaranteed more leg room but on average you can expect between at least 33 and 35 inches as standard. Extra legroom can be purchased for £35 (short-haul), £60 (mid-haul) or £100 (long-haul).
As is standard with many airlines these days, credit card charges apply. If you want to escape fee free, then pay by debit card otherwise Thomas Cook levy a charge of 2% of the transaction cost if you pay by credit card.
Meals, Snacks, Drinks
As a low-cost carrier Thomas Cook Airlines does not offer complimentary food and drink on its flights. However, if you’re parched or peckish you have a choice of items to purchase from the Café Cloud menu. There are a large selection of hot and cold drinks and snacks available, ranging from a glass of champagne to a trusty sandwich. On longer flights you can indulge in a hot meal designed by none other than celebrity chef James Martin, who promises fresh ingredients and delicious flavours.
On Time Punctuality
73.5% of flights were on time in Feb 2013
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